Nick and his teammate arrived on time and were very thorough/diligent with their work on my outdoor…read moregrill. Nick was very happy to answer any questions I had about replacing parts in the future and also regular maintenance of the grill. He's a genuine guy that is very knowledgable - will definitely hire him if needed in the future (though they did such a great job, I doubt it will be necessary!)

The bbq Crew arrived on time, reviewed my bbq and discussed with me the realistic expectations for…read moremy bbq which is pretty old..were neat, clean...called me outside to check if I was satisfied with the job! These GUYS were clean, honest and I will use them from now on!

I called and they made an apt , gave me an estimate that I now know was a bit crazy, and never…read moreshowed up. never answered phones. I am kind of glad because they are clearly unreliable!

This is the only company in the Philadelphia area authorized to perform warranty work on Hestan…read moregrills. They came out twice to try to repair broken igniters on my very expensive Hestan built-in grill without success. They now do not answer phone calls or texts and never return the call or text. I am extremely sorry I ever bought a Hestan grill.

Too difficult to do business with…read more I traveled a bit out of my way to visit this location because they were the closest authorized dealer that had the 2XL Big Green Egg in stock. I spent time with the owner and we agreed I would follow up via phone or email with the base and accessories I wanted. Unfortunately, after calling three times (each time he was unavailable) and emailing with no response, I decided to return in person the following week. The owner wasn't there, and the employee present seemed more interested in closing up for the day than helping me complete the order. He gave multiple excuses for why he couldn't help. In the end, I traveled a bit farther to the next nearest Platinum Big Green Egg dealer and was able to place my full order in under 10 minutes.

I guess sensor was not working for over a year. I called energy resource and a service man came to…read moremy house and did an excellent job. He was very informative and very friendly. It's a real pleasure having that blue flame gas insert I also have the blue flame in the basement on the wall. If you wanna be warm on those cold days, give energy resource a call that will be glad to help you.

Hire them ... you cannot go wrong ! Very professional and…read morereliable High standards in every way !

Great service. Did a great job Everything was as they…read moresaid. Loved how my grill looked after. Great friendly service all around. Price was great as well for the membership.

had halco service guy in to look at my 20+ year gas log unit…read more unit kept kicking out. they set up service right away. service guy, rob, was on time and did his thing w/cleaning unit etc. he did a great job and unit is back kicking out heat. i looked at previous reviews and was a little skeptical. but needed to get unit going fast !! thanks halco !!!!

My experience with Halco has been very good. I have a older Empire fireplace and they have…read moreinspected and serviced it promptly and satisfactorily. I understand supply chain and cost issues and know what the base charge should/would be. Also expected parts to be an additional fee if needed. Their is a difference between to the point and rude.