Modern facility. Pay for machines using an app or a prepaid card. Washers are around $6-8…read moredepending on size and the smaller dryers are $2 for 40 mins. Be careful if using the Apo to pay. The QR codes on some of the dryers are for different machines. Luckily the machine is paid for was not in use and I just had to move my laundry. This issue could easily be corrected, or QR codes removed on mismatched machines.

Always my favorite place to go when I need to wash big blankets! Clean place great ppl.read more

Very clean laundromat. But the staff in the evening are kind of a pill. There's one older guy who…read morereminds me every time I come in (usually around 8:45pm because of my work sched) that last wash is at 9. I say "yes I see that but it is 8:45. May I still wash?" After him saying again that last wash is 9 and me asking directly "may I wash, yes or no" he gets agitated and says "YES!" Same interaction every time. They close at 10 btw. The other guy follows you around to make sure you're not starting another wash.

Worst laundromat in Charlestown, the machines don't put out water to wash your clothes all the…read moredryers suck and there's never attended here to refund you for your money. Spend eight dollars on one of the big machines to wash my quilts and water never came out to even wash them recommend not to come to this location. There's a new one by the Martine and Charlestown recommend everyone to go there. This laundromat has gone to hell you will lose your money. Clothes will not get washed.

Electric went out I understand not controlled by business. But the customer service was horrible I…read morenever got my full refund when I got my refund it was over 2 weeks and was not even the right amount.

Been awhile since I've been in the situation of having to use an outside source for laundry. I…read moreespecially like it for the large load capacity. Life-saver...

Came to Whale of a Wash when our machine was on the fritz! Very clean establishment and every…read morething you need is right there. Good to know there is a go to place in an emergency like we had.

Mama's saved the day for me! My washing machine broke and…read morelaundry still needed to be done. I dropped off two baskets of dirty laundry and two hours later picked up cleaned, folded clothes! I have used their service many times since! King-size comforter! Easy Peasy! I highly recommend them!

It's been a while since our visit. A few updates. The handy laundromat has automated their wash…read morecards and machines. Yes, welcome to the digital world. I had a few old cards with some money left. A simple swap via the machine presented me with new technology. A staff member was very patient in showing me how to use the new machines. The variety of machines was very helpful. We had some lathe comforters and divers that needed a full wash and dry. Prices on the washers went up a bit but dryers stayed the same. The location did seem a bit worn. Could have been an off day but tables needed cleaning and there seemed to be quite a few broken machines.

We have been using this laundromat for several years and find it to be clean, well maintained and…read morethe quarter machine is kept well stocked. If the laundromat were not so convenient we would probably have replaced our washer by now!

Used To Be Good, But They Got The COVID Bug, Where You Charge More But Neglect The Place…read more This used to be a really nice clean well-maintained laundromat but like so many businesses, they got the COVID bug where you jack up your price is while reducing your service and claiming inflation while laughing all the way to the bank. Now most of the small machines are broken for months on end to where you're forced to pay even more for the large machines you don't need. They don't seem to care anymore. Hopefully competition will come to town to address this.

High quality and reasonably priced service! Very helpful as we were living out of a hotel and moved…read moreinto our new home. All sorts of items taken over, sometimes in large amounts. They rapidly cleaned all very effectively. Thank you, WaveMax!

We did the full service wash and fold package while our washer was out of commission and waiting…read morefor repairs. Clothing came back clean, smelling great, and well organized. And it was not too expensive for what we got. Highly recommend.

Anne is the worst. Straight argued with me about her saying something. No apology or remorse or…read moreeven I mistakingly heard something na just " why would I say that " followed up by "I absolutely didn't say that" I'm not trying to get anything from them nor did I ask when the issue occurred however SHE SAID IS THERE ANYTHING I CAN DO FOR YOU SERVERAL TIMES. SHE STATED AFTER I SAID NOTHING WE WILL TAKE CAR OF THE WASHER DRYER TIME AND WHATEVER GAS AND TIME IT TOOK OUT OF YOUR DAY. So be professional next time and handle the situation better if or if not being about your word idc but I won't be spoken to like that ever.

Located in a strip shopping center. $2.75 to wash in regular top load washing machine. 25 lb…read morewasher is $4 & 60 lb washer is $6.50. Laundromat is clean and change machine available. Vending machine in laundromat for snacks but no public restroom available in laundromat. Many dryers, 30 lb dryer 8 minutes for .25. Not many options for laundry in Martinsburg, so whale of a wash seems a reasonable location.

My first time coming to this location and I have to say, I feel more comfortable with dropping off…read moremy clothes here than any other location I have visited. This picture is enough to show how much I appreciate their service. Thank you, ladies! My clothes were neatly placed into my bags, and yes, my clothes are cleaned and smelling great!

Good crew, have great hours, very clean and neat. They have things to help keep children busy. They…read morehave a good amount of seating and at night they have good lighting.