Modern facility. Pay for machines using an app or a prepaid card. Washers are around $6-8…read moredepending on size and the smaller dryers are $2 for 40 mins. Be careful if using the Apo to pay. The QR codes on some of the dryers are for different machines. Luckily the machine is paid for was not in use and I just had to move my laundry. This issue could easily be corrected, or QR codes removed on mismatched machines.

IF I COULD GIVE A RATING OF LESS THAN ONE STAR, I WOULD…read more I sent in (via FFL pick-up service) a week's worth of laundry--clothes, towels, bed linens, etc.--following my return from a beach trip. The good news is that the laundry was picked up promptly, seemed to be clean and was nicely folded. The bad news is that it was returned to me a number of hours after the promised deadline, and it came back without a brand new set (minus one use) of sheets and pillow cases. I promptly went into the store (it was a Saturday) and explained the situation. The clerk took my information and told me she would contact the boss and that the boss was usually "pretty good" about responding, but that there was no more the clerk could do. I said okay, and that if I had not heard anything I would be back on Monday. To my disappointment (but not surprise), I heard nothing and returned to a different array of clerks. One of them went through the same fruitless (but really, really slow) search of all of their storage closets (to no avail) and interrogation as had been performed on Saturday, contacted the boss, and returned to say, in essence, that I was out of luck. Among other excuses were (1) that the laundry weighed the same before and after, so I "must have" gotten everything back and (2) that their cameras did not show any sheets in my order, so "I did not bring any in". Clerk #2 showed no proof of either of these assertions, delivered in a tone that made clear she thought I was lying, and refused to put me directly in touch with the boss. She clearly did not consider the possibility that I might be telling the truth and made no attempt to act in accordance with the tried and true rule that "the customer is always right". I insisted that I needed to hear from the boss, and if I had not, I would be back the next day. As of this writing, the boss is silent and no attempt has been made to make me whole. The sheets were not particularly expensive, but a business that does not stand behind its work is not one with which I care to do business.

Worst laundromat in Charlestown, the machines don't put out water to wash your clothes all the…read moredryers suck and there's never attended here to refund you for your money. Spend eight dollars on one of the big machines to wash my quilts and water never came out to even wash them recommend not to come to this location. There's a new one by the Martine and Charlestown recommend everyone to go there. This laundromat has gone to hell you will lose your money. Clothes will not get washed.

Most machines had out of order stickers. The ones that did not have the OOS was 50/50. Then if it…read moreate the money the folks tried to claim that they could not reimburse us. In broken English. Finally got the money back. Had multiple loads and blankets to do, so I just wanted a 1 stop shop. 1 load running. I will take it home wet. Never again. No stars.

Electric went out I understand not controlled by business. But the customer service was horrible I…read morenever got my full refund when I got my refund it was over 2 weeks and was not even the right amount.

Been awhile since I've been in the situation of having to use an outside source for laundry. I…read moreespecially like it for the large load capacity. Life-saver...

Came to Whale of a Wash when our machine was on the fritz! Very clean establishment and every…read morething you need is right there. Good to know there is a go to place in an emergency like we had.

2nd time coming to this location. Operating hours claims 6:30 on Saturdays so coming from out of…read moretown I showed up at 6:30 to get my clothes knocked out before starting my day. It's 6:44 AM on a Saturday morning and I've been standing out front for 15 minutes. Doors locked, lights off, one other customer has come and gone and I'm just standing here like

Yes, I am sitting in a laundromat. This Leesburg gem is our family's go-to for large rugs. We have…read morebeen coming here for years. It's very clean. I have a table to sit at and relax. I get to catch up on email and Yelp reviews. The machines range from small to extra large. They use a card system for payments. Some machines are sensitive so adding money to the drying cycle can get irritating. The whole lace is clean and lots of staff are ready to help.

We have been using this laundromat for several years and find it to be clean, well maintained and…read morethe quarter machine is kept well stocked. If the laundromat were not so convenient we would probably have replaced our washer by now!

Not open when sign says open until 10pm!! Arrived at laundry mat at 8:48pm. Door locked. Lights…read moreon.

I was sad when the WaveMax in Rockville closed but grateful this location is open and not too far…read moreaway. I've been coming here at different times of the day and by far the least busy is earlier in the day...although it's fine if you can only do your laundry in the evenings...everyone is friendly and pretty chill here regardless of the time of day or how busy it is....it has always been clean and tidy when I've been here and the staff work hard to keep it that way...I would recommend using a credit card to purchase your time as the only drawback is that I have lost one dollar in the card machine when I used cash.... The washes are a good value for the small machines at $2.99 per wash. The dry is only 25 cents for 8 minutes for the small machines. You add time by just taking your card off of the ledge that holds the card and placing it back on..it automatically adds another 8 minutes...

This is the best Laundromat I found in the area. It's clean and always tender to by several young…read morepeople who keep and eye on things. There was a terrific manager name Armando who was always available to help customers get their clothes in and out of their car, something I never saw at any other Laundromat. Other workers help with this too. After trying several laundromats within a wide area, this one became my permanent choice! FYI, there is a good parking lot, but it can get tight at busy times.

Anne is the worst. Straight argued with me about her saying something. No apology or remorse or…read moreeven I mistakingly heard something na just " why would I say that " followed up by "I absolutely didn't say that" I'm not trying to get anything from them nor did I ask when the issue occurred however SHE SAID IS THERE ANYTHING I CAN DO FOR YOU SERVERAL TIMES. SHE STATED AFTER I SAID NOTHING WE WILL TAKE CAR OF THE WASHER DRYER TIME AND WHATEVER GAS AND TIME IT TOOK OUT OF YOUR DAY. So be professional next time and handle the situation better if or if not being about your word idc but I won't be spoken to like that ever.

Located in a strip shopping center. $2.75 to wash in regular top load washing machine. 25 lb…read morewasher is $4 & 60 lb washer is $6.50. Laundromat is clean and change machine available. Vending machine in laundromat for snacks but no public restroom available in laundromat. Many dryers, 30 lb dryer 8 minutes for .25. Not many options for laundry in Martinsburg, so whale of a wash seems a reasonable location.

My first time coming to this location and I have to say, I feel more comfortable with dropping off…read moremy clothes here than any other location I have visited. This picture is enough to show how much I appreciate their service. Thank you, ladies! My clothes were neatly placed into my bags, and yes, my clothes are cleaned and smelling great!

Good crew, have great hours, very clean and neat. They have things to help keep children busy. They…read morehave a good amount of seating and at night they have good lighting.