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    Sposabella

    2.4 (120 reviews)
    ModerateBridal
    Closed 10:00 am - 5:00 pm
    Updated 1 month ago

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    This was their suggestion solution to my bustle! What an injustice to a beautifully detailed dress!
    A A.

    Rarely do I write a bad review. But I have to for this expierence... the manager Roberta is a bully and has 0 concern for customer service. I have big hopes for this place bc they do have a big selection of dresses. However the seamstress and the sales people all were very lacking and pushy. Everyone is in a hurry to get you out. Do yourself a favor and skip this place, very VERY disappointed

    Wedding dress
    Kirsten C. M.

    Oh I'm sad to have to update this review because initially I had such a great experience... my dress came in a year later (not their fault) and we were NOT contacted. We called in and we're told "oh yeah your dress is here and we need you to get it ASAP because we don't have room" after being told they could hold it when we bought it if we used them for alterations (which was the plan). So we go to pick it up and the woman who was helping me was LOVELY until some other tall thin woman (Gloria) comes up and starts commenting "you cannot gain any weight. Not a pound." I tell her I'm going to the gym and trying to lose some but she just keeps going. The girl helping me and I go to take the dress off and I confide that I have an eating disorder that I have struggled with for the better part of a decade and she said that woman says these kids of things to lots of brides and often doesn't want to order sample dresses above an 8-10 if she even buys them in those sizes. So what was supposed to be my wedding dress will now just be a very fancy rehearsal dress as I found another bridal shop elsewhere that treated me with kindness and respect and made me feel like a queen

    Tiffany C.

    I'm so disappointed in the customer service of Sposabella. Back in April, I had a great experience trying on dresses and found my dream wedding dress here. It was expected to be finished by October, however I got it late August - Which was great...considering what mess lied before me. I tried on the sample dress with one of their rhinestone belts and it looks absolutely beautiful. When it came time to placing the order, I requested a ivory dress instead of moscato (which was what the sample was). The seamstress reassured me and gave me her recommendation to keep the illusion top color combo, the same as the sample. She did NOT have any swatches from this brand but continued to reassure me that it would look consistent to the rest of the dress. WRONG. It's completely mismatched. I wasn't too upset at this point because I had hoped that maybe when we address this, we can send it back to the manufacturer to have it fixed. WRONG AGAIN! The staff did not acknowledge AT ALL that it was their fault, and made excuses that it wouldn't be noticeable when worn. Well since I live in VA, I asked my sister who lives in Philly to try the dress. And it's VERY noticeable! I'm so upset and disappointed that they blamed US for this mistake when it was THEM who made the color recommendation to us. And refused to help us when we asked. Now we have to take this dress to another seamstress/tailor which will cost more $$$$ in the end. PLEASE avoid this place if you can. I've never experienced this bad of a customer experience ever..

    The sales people were knowledgeable and great. But I had a problem with my Montage mother of the bride dress. Long threads started coming off within ten minutes of putting it on, and braids started falling down. When I took the dress in to show the manager, she immediately blamed me, saying I must have stepped on it, got it caught in something etc. they did do repairs, but the manager ignored my timeline that included pictures showing braids of the dress hanging down before the ceremony even started. She even asked if I was vacuuming in my dress (I have that in writing)! When I went to pick up the repaired dress (which does me no good now), I told her she was the most insensitive person I'd ever met. She again went in about how they have never had a problem with a dress before and it must have been my fault. I said I didn't care about everyone else, I had a problem with MY dress! She then took the sample dress, threw it in the floor, stood on it, and moved her feet back and forth saying 'I'm mopping, look at me I'm mopping with the dress'. She then said look -no damage - you did something to your dress! Then she hung the sample back up for someone to come in and try on after it was under her feet and being wiped along the floor! She was a bully, rude, condescending, and exactly the opposite of anything related to customer service! Especially when we had purchased a wedding gown and MOB gown! I would highly recommend checking the dress thoroughly and taking pictures before you leave if you already bought something there. I rarely post reviews, and I would love to recommend a local shop, but the thought of someone trying on that sample dress after she walked all over it and swiped it all along the floor is unimaginable! Stay away - very far away!

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    Page 1 of 3

    Ask the Community - Sposabella

    Review Highlights - Sposabella

    I am happy to say that the very last dress I tried on was the one!

    Mentioned in 2 reviews

    Read more highlights

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    YES to the DRESS

    YES to the DRESS

    3.0(46 reviews)
    2.5 mi
    $$

    I had already checked out another place and didn't feel like I found "the one", so when my…read moresister-in-law suggested "Yes to the Dress", I figured why not. Madison was very nice and worked with me to find the perfect dress. She defiantly had a nice personal touch, even saying that she would come with me to make sure that the dress was altered perfectly. She said that the dress would come in the first week of June (a little over a month before the wedding). It would be little close, but not bad, keeping in mind that the dress would also need to be tailored. We also ordered to flower girl dresses from them because, they complemented my dress so well. A few months go by and the flower girls dresses were supposed to be delivered. Both myself and my sister-in-law (mother of my flower girls) called as well as stopped by to see when the dresses would be in. Every time, the date we were told, would always be moved back. This didn't make me feel good about my dress, because we were cutting it close to begin with. In the end the dresses came in about three weeks late. Of course, the first week of June came and went. Calls were made and estimates of shipping dates were given, but it kept being moved back, again. It wasn't until seventeen days before the wedding, when I called, that I was told that my dress had been in for days. Madison's assistant told me that my sister-in-law must have missed the message she left. That is impossible, she was more excited about the dress than I was, but I did double check with her (no phone call or message was ever left). I made an appointment, fifteen days left, to see how the dress fit. The personal touch from Madison, that I got when I first tried on my dress, was gone. Madison popped in long enough to see how the dress looked. I made an appointment, with her assistant, to go to the tailor. I would meet her at the store ten minutes ahead of time. She would not only drive me there, but she would also carry the dress for me. I came back, ten days before the wedding, expecting Madison's assistant to be ready to take me to the appointment. I saw her in the other room busy with a bride (I already knew what was coming). Madison told me that her assistant couldn't take me and that she was in the middle of doing inventor. She wrote down the directions, wished me good luck, and told me to send her pictures of the dress. I was shocked, but headed to LT Alterations. My sister-in-law was already there getting the flower girl dresses altered (later she said I looked confused and sad when I walked in). We got the dresses figured out, apparently Madison didn't tell her how close the wedding was, but she said she could get it done. Two day before the wedding, I got my dress. The alter was great, but the bustle seemed I little confusing....ok...really confusing. Thirteen white ties made of sheer fabric that she couldn't find during her bustle tying lesson. On the day of the wedding I had three, very patient and loving friends, up my dress for a half hour trying to figure out the bustle. They couldn't find all the little ties or maybe some of them fell off (the tailor said they were delicate). It took the event coordinator, with a handful of pins, to finally get me bustled. I loved my dress, but the games they played with me I could never recommend this business to an blushing bride-to-be.

    I am so sad to see these negative reviews are highlighted on this Yelp profile and impacting the…read moreratings!! Scroll to the bottom and click on the link to check out the reviews that Yelp randomly filtered, which do not count toward the overall score. There are TWENTY-ONE (yes, 21) more 5-STAR REVIEWS! And they are WELL DESERVED! I am not into wedding gowns... at all. And I put off the dress buying as long as I possibly could. My other bridal shoppe experiences don't hold a candle to how comfortable and welcomed I felt on both of my visits to Yes to the Dress. So wonderful, in fact, that I swore I was going to buy a dress through them because I believe they DESERVE the business. It's posh, modern, clean. The staff is knowledgeable, articulate and caring. They could have made me feel amazing in almost any dress. Unbelievably, I ended up closing the deal on a 100% custom designed, one-of-a-kind gown after attending the Leanne Marshall trunk show & the savings were significant. It was a win for the shoppe, a win for Leanne, and a major win for me. The excitement level was through the shop roof!! I lost count of the hugs being thrown around. My mom is going back for her gown, my friend's mom is going to visit for hers. For better or worse, I too read a lot of boutique reviews when I was on my search. At some point you just have to put down the Yelp and get out there. Do yourself a favor and make an appointment at this shoppe. What do you have to lose?

    Photos
    YES to the DRESS
    YES to the DRESS - ...Where Chic, Couture and Affordable is your desire and our goal!

    ...Where Chic, Couture and Affordable is your desire and our goal!

    YES to the DRESS

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    L&H Bridal - Experience our Spring Bridal & Mother's Collections on the runway
 Learn insider tips on fit, fabrics, silhouettes, and timelines

    L&H Bridal

    3.1(89 reviews)
    7.8 mi
    $$

    L&H Bridal is truly a special place…read more The staff are all so friendly and treat you like you are their own daughter getting married. I worked with my consultant Allie who is phenomenal. I had a somewhat vague explanation of the style and inspiration and Allie whips out the most perfect dress. Of course, I tried a few others but the first one she nabbed for me to try was the winner! Allie went above and beyond to take photos so that I could include my older brother who was unable to attend. If you are looking for another style, the staff don't hestiate on going to their other locations to grab a dress for you to try on. The ballroom is large and you don't get overwhelmed since the dresses are all so well organized. The selection is massive with all colors, styles, and aesthetics accounted for. If you are in Philadelphia or the suburbs of Philadelphia, honestly this is the only bridal salon you need to visit! I absolutely loved my experience here for getting my wedding dress and wholeheartedly recommend.

    Where to start... (worth the read from someone who purchased their dress at this awful place)…read more My first visit to L&H was fabulous with Tara - she helped me find my dress, and made the entire process enjoyable (she knew exactly what I wanted after asking all the right questions). However, the great experience stopped there. I also ordered my bridesmaid dresses through L&H, but when they came in, they were a completely different color. The manager assured me that they would work with the manufacturer to have them reshipped quickly, with a deadline of a month before my wedding (3 of my bridesmaids lived out of town)... that did not happen, and I had to be the one to call continuously asking where they were, until they finally came in just 3 weeks from my wedding (oh, and they still weren't the correct color, but at this point, there was nothing I could do). This is where it all went downhill. I had the WORST experience having my dress fitted. Lucy, the seamstress (who I later figured out was the OWNER), was rude every time I went in there, made my dress fit worse than it originally fit, and made awful body shaming comments to me and 3 of my bridesmaids). Needless to say, I couldn't complain to the owner... My first fitting: Lucy came in for a solid 3 minutes. I asked her to make the bra area smaller to fit my small chest, and she told me to wear cutlets... she then pinned me where I asked her to take it out around my stomach, and bring up the straps somewhat. Then left. I was in and out in 10 minutes. My second fitting: I brought my two bridesmaids thinking their dresses would be in, as it was past the date they promised.. they were not in. My dress fit WORSE than when it first came in. She had not taken anything out of the waist and took the straps in so much that I could barely fit them over my shoulders. I expressed my concern and then sent a detailed email showing how the dress fit at my first fitting, to then, so that she could fix it properly. I was now less than a month out from my wedding and very distraught, but figured I would give them another shot. My third fitting (I requested this one because they wanted me to come back just for a final fitting a week before the wedding, but I did not trust that it would actually fit). At this point, I tried on my dress and noticed where it had been taken out- it was bumpy (I had light beading), so I asked if I could talk to Lucy... in which she came in and said "what's wrong now?". To the BRIDE. I asked her if she had finished taking out my dress, or if she still had to do so, to which she responded "it is done, that is the best I could do", and I explained and showed her that it did not lay flat, that it looked bad, and you could tell it had been taken out. She said again "that is the best I could do, it will lay flatter after it is pressed", turned around, and walked out. I was appalled, but at this point did not want her touching my dress again. I was too scared to complain to anyone or ask her to fix it because I was honestly worried she would do something to mess it up further. I asked around and found another seamstress who could help if I came back in and it still looked bad. Lucy (the owner) also asked my bridesmaid "what she was going to do with what little boobs she had" when she asked to have it adjusted (again, basically telling her to wear a bra), and made my other bridesmaid cry after asking her "what she planned on doing with all her fat" and told her to wear Spanx, when she was 2 months postpartum. Lucy also tailored two of the bridesmaid dresses and made them fit worse than when they originally tried them on (there is a theme here). The shop would not refund them the money. RUN from this place. They made an experience that was supposed to be wonderful, absolutely dreadful.

    Photos
    L&H Bridal - Meghan ~ Pronovias (Baker)

    Meghan ~ Pronovias (Baker)

    L&H Bridal - Jane ~ KittyChen (Margot)

    Jane ~ KittyChen (Margot)

    L&H Bridal - Ashley ~ Eddy K (Galia)

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    Ashley ~ Eddy K (Galia)

    Philly Bridal Studio - Be part of our community as a #PBSBRIDE!

    Philly Bridal Studio

    4.8(4 reviews)
    4.4 mi
    $$$

    Lucy is an incredible seamstress and did a beautiful job on my very detailed wedding dress! She's…read moreso kind and easy to work with. My entire experience from booking an appointment with Le Bella Donna, picking and buying my dress from them and having it altered at Philly Bridal Studio with Lucy has been outstanding!

    After going to 3 other salons and trying on ~30 dresses, I had a pretty good idea of what I wanted…read more When we walked in, I immediately saw multiple dresses on the racks that fit my vision. I was looking for a sweet, romantic A-line dress. Our consultant, Jennifer, was very nice and knowledgeable. My sister, mom, and I were able to look at the dresses on the rack and pick out which ones I wanted to try on. The store was so clean, bright, and well organized. The dressing rooms were very spacious, as well. After I put on each dress, Jennifer would ask me how I felt in the dress before going out to show my family. She really made the appointment about me and I am so appreciative of that. I fell in love with the second dress I tried on. I was so happy and confident in the dress and finally felt like I had found what I was looking for! They had a fresh bouquet delivered during my appointment which was the perfect addition to the dress trying on experience. Jennifer let me twirl around the store in the dress and helped me picture different moments during my wedding. I had pretty much already said "yes" in my head, but then out of nowhere, my first dance song came on over the speakers. Of course I bursted into tears and couldn't believe how perfectly it all played out. I am so happy to have said yes to the dress at Philly Bridal Studio! I can't wait to wear the dress in May!

    Photos
    Philly Bridal Studio
    Philly Bridal Studio - Discounted prices on designer dresses updated daily.

    Discounted prices on designer dresses updated daily.

    Philly Bridal Studio - We love our curvy ladies too.

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    We love our curvy ladies too.

    La Difference - The suit jacket use to be baggy and unflattering!

    La Difference

    5.0(15 reviews)
    3.9 mi

    Eric was very pleasant to deal with. I called on a Saturday afternoon and left a message. He called…read moreme back pretty quickly and we made an appointment for the next morning, Sunday, at 10 am. I had a wedding guest gown that needed to be taken up and it had to be done by that Friday. I drove to the shop and it was a small place with two rooms. It was in an old building, next to a realtor, with parking in a lot. The inside was old and also beat up, dirty, and dusty but I didn't let that bother me. A woman was working on the sewing machine. I don't know if that's Eric's wife. There's a room to change in the back so I put the dress on and Eric measured it. I left. Eric texted me that the dress was ready Friday morning. I picked it up and it was the perfect length. It looked great! It was taken up at the waist so the pretty bottom of the dress that had an asymmetrical ruffle was not touched. I was very happy with it. Later that day, I accidentally dialed the store number so hung up quickly. Eric saw that I called and called me back to make sure that everything was ok. How nice is that? I highly recommend this shop for anything that you need tailored. They do a wonderful job and it's worth every penny!

    La Difference helped me and my wife look great for a couple weddings we went to this year.read more

    Photos
    La Difference - Instead of dragging on the ground its now first height, thanks to La Difference.

    Instead of dragging on the ground its now first height, thanks to La Difference.

    La Difference - They hemmed the dress perfectly from the waist instead of the traditional method of from the bottom. Seamlessly.

    They hemmed the dress perfectly from the waist instead of the traditional method of from the bottom. Seamlessly.

    La Difference - Wedding dress

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    Wedding dress

    Sposabella - bridal - Updated May 2026

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