I was specifically advised by my hand surgeon to do follow-up with Joe Martinez at Excel Physical…read moretherapy in Springfield. You know you're seeing a knowledgeable and experienced hand specialist within minutes of meeting with Joe. He and the team at this location were always friendly and accommodating. They all seem to enjoy their work and are super attentive to their patients. There's a very nice relationship amongst the staff and the clients are welcome to join in on the the friendly banter. Joe also made sure I was able to get started with timely appointments, which is so essential when you're trying to heal from surgery or an injury. I would definitely recommend this business.

ARS is a wonderful place to get better. The people are incredibly friendly from Stacey to Kathy to…read moreJason. The space is always clean with a fun and energetic atmosphere. The results of the therapy from both of my injuries have shown rapid improvement in just a few weeks. I would recommend this to any person looking for physical therapy!

This review lets me know that sometimes the reviews are just that.. reviews. Not etched in stone…read morethat will be the experience of all. I was bummed that my mom was basically being FORCED to go to Kessler for reasons that I won't express here.. but the distance and reviews made me leery. Can I say that I'm SO happy this is where she landed. Thanking God for being all-knowing. She was here for a week and left thriving. Plenty of parking, very clean grounds (not an off scent to be found), staff was amazing and over the top friendly, top notch PT--beyond important, etc. etc. etc. I have to also give a shout out to a particular employee in particular, Tiyann. She assisted us in our departure from beginning to end. My mom had a lot of stuff and it would be difficult to maneuver all of that and her dealing with limited mobility. She got bags for her stuff, a cart to help transfer the bags to the car, helped re-organize my trunk to get my mom's wheelchair to fit.. and she did it all with a smile! I would highly recommend this location to anyone who is dealing with a spinal injury (that's the floor that she was on). Thanks again to everyone who helped make this a home away from home for my mom.

I called to schedule an appointment for my mother and encountered an extremely rude receptionist…read more She refused to answer basic questions, was impatient and condescending. This is not what customer service is about. We are calling for help and assistance and need to speak to people with kindness, patience and understanding. This was one of the worst experiences I've ever had and I will be searching to go elsewhere.

PT, by definition, aims to relieve pain in the Soma and, by extension, pledges to soothe the Soul…read more Ivy rehabilitation fails miserably at the soul part. Let me explain. In May 2024, after intensive cancer radiation therapy, I had severe back pain and my insurance company, Aetna, recommended several In-network PT clinics, and I chose Excel, a division of IVY rehabilitation. After two helpful sessions in which I paid the required In-network co-pay, there was a kerfuffle about whether the assigned therapist was In or out of network which would have impacted my financial responsibility for the sessions. Thankfully, it appeared that the matter was resolved as In-network, and I moved on. Fast-forward to January 2026 and Ivy rehab reneged on accepting my insurance and invoiced me for several hundred dollars and threatens to ruin my credit rating by moving to collection if I don't pay now, 19 months later. Soul crushing! Even the Excel clinic director petitioned to have this invoice quashed but was denied by Ivy rehabilitation headquarters. Therefore beware, even if Ivy rehab accepts your insurance today, they may crush your soul a year or even two years later. BTW, there is hope. A relative, using the exact same insurance, had a wonderful Soma and Soul experience with JAG rehabilitation. Go figure Soul survivor

I went to Ivy Rehab in Westfield after being involved in a car accident. I was experiencing pain…read morethat I'd try to ignore until I couldn't anymore. Meghan and the staff members at Ivy Rehab were very friendly and easy to talk to. Meghan was my primary therapist and she developed a plan, and spoke to me in a way were I understand the purpose of the treatments and exercises. I have nothing but good things to say about Ivy Rehab in Westfield, including Meghan's professionalism.

Went to Holsman in Cedar Grove, NJ because of significant pain that i was experiencing in both arms…read moreand both legs. While i was waiting for a diagnose from my doctor, the therapists at Holman helped me get t a point where I could tolerate the pain. It wasn't easy, as they work you hard, the results were terrific. I went three days a week, and was always greeted by the office Manager, Rosie. I would follow instructions from both Paulo and Lester, who were the two therapists that I saw. They are extremely professional in all of their dealings with me, as well as other patients in the room. They cared deeply about helping me get better, and the results were amazing. I highly recommend Holsman if you have needs for Physical Therapy. They are a class act.

Holsman Physical Therapy and Wellness in Cedar Grove is a remarkable, state-of-the-art, facility…read morewhere therapists and patients work together to achieve meaningful goals! All of the therapists take the time to explain your treatments and get you feedback. The space is sunny, cheerful and spotless! I highly recommend you plan to schedule your Physical Therapy and Wellness services at Holsman! Kathy Sheber

The therapists and staff at MSI Physical Therapy are professional, friendly and very helpful.The…read moreentire team helped assist me with getting better. My pain has definitely decreased and I'm walking better from my meniscus tear. I had received a 1on 1 evaluation which was very informative. On my next visit my exercise program was created and ready for me. I have worked with all the therapists Meg, John T and John B which have all been very knowledgeable. I want to thank the whole MSI team for all there help and kindness in helping me recover. I would highly recommend them to my family and friends.

I've been going to MSI for about 6 weeks following spine surgery and they are nothing short of…read moreextraordinary. The entire staff is attentive from the initial diagnostic session to each session thereafter. They constantly ask questions concerning your pain level and how you feel you're progressing and couple that input with their professional training to tailor a personalized plan for your recovery. I can't recommend them enough!

So I had to come for something minor but was able to improve my posture and strengthen areas needed…read more I found this place to be friendly and very easy to work with... as far as personal goals and also making appointments. Even if I was tardy - they didn't make a big deal. They seem to work with you There is ample parking Place appears clean Two bathroom Waiting area - but never sat more than a few minutes Front desk and staff very helpful with questions regarding insurance and plan of care

I had a fantastic experience in rehabbing my shoulder at JAG. When I started 3 mos ago I was barely…read moreable to lift my arm and in constant pain. In what seemed like no time, I had considerable improvement. My orthopedist was pleasantly surprised and impressed by my quick progress. Only a few weeks later, I now have full range of motion and zero pain. Beyond being knowledgeable and professional, Konrad and team are friendly, supportive and encouraging. I truly feel that he was invested in my recovery. When things got "too easy" I was pushed to challenge myself go a little further. Somehow, even in pain, I found myself laughing and having a good time. Highly recommend JAG (Chatham and Summit, NJ) if you need PT.

When I arrived at the facility, the receptionist escorted me back to room 15, I did not blatantly…read morewalk into anywhere without registering. Obviously if this was true, no one would even know my name or that I had surgery that day. after the coordinator told me to change in to the dress, she did come back to say she made a mistake. A new nurse came in and started asking about the insurance, which startled me, because it should've already been in the system. I told her it's fine, I will go back downstairs, while im downstairs registering, in comes the surgical team upset that im down stair registering. How Ironic?! After making it back upstairs with my wristband, there's another set of 3 nurses just waiting in the room. As im on a call, 1 nurses starts talking to me while im on the call, and I advised her of hw mannerless that was. I told her I couldn't talk to 2 nurses and finish up my call all at the same time. Dr. rizzo enters the room and DEMANDS me to sit down, like im not a patient, but the SLAVE ,that he made as a recent purchase. I advised him id rather stand and then he states he feels uncomfortable about doing the surgery if a physical person can't be there, which I totally understand. I told him thats fine, and then gathered my belongings and left. With that piece of information already in place, I didnt find it feasible enough to stay in a room with 10 people, once the Dr. is basically saying he has to cancel because the policy isn't being followed. I didnt have any issues with that. Th nurse, however, said he didnt know about the medical transport, and that she would tell him. All the while I had already made up my mind to not be seen there. Due to the lack of professionalism on his end and his staff. I felt as though they really wanted to blame me so bad for this and just couldn't admit they lacked communication. Yea! Literally was the worst day of my life. Im glad I dodged a bullet, He then proceeds to find me in the hallway and expressed his emotions towards me and that he wasn't comfortable. Meanwhile, im the patient, and no one is consoling me or asking me about how I felt. The narrative listed below is only 1 side of the story, not 2 sides. FOR THE RECORD, I OBIOMA OKORO, WAS THE ONE THAT CHOSE TO FIND A NEW DOCTOR DUE TO THE MANY OBSTACLES AND CHALLENGES GOING ON. NOT THEM!

Dr. Rizio performed a shoulder revision surgery on my rotator cuff…read more He is thoroughly professional & friendly and did an outstanding job with a difficult surgery. Both his pre & post surgery care was excellent!

John, Aaron, and the whole team at excel are amazing! Saw them for pre-op and post-op rehab…read morefollowing a torn ACL/MCL. I am confident that the top-tier care I received here largely contributed to my speedy recovery! Highly recommend.

The Westfield Excel team did a fantastic job for my rehab, my ankle was in terrible shape and I was…read morerunning and lifting heavy again by the end with no discomfort. Very knowledgeable, skilled, and great people all around - Jonathan, Aaron, Josh, Michelle, Alexis - Thank You!!!