I've been a patient at Madison Medical for over 8 years, and the quality of communication has…read moreconsistently been disappointing. It's nearly impossible to get someone on the phone, and when you do, you're usually told they'll call you back -- which rarely happens. I often have to leave multiple voicemails, emails, and texts just to get a response. Most recently, I was unexpectedly charged for a service that has always been included in my office visit fee. This was never communicated in advance. Be sure to ask detailed questions about all potential charges before your appointment to avoid surprises.

what can I say is your first responder medicine? Medical has helped me keep a sound mind and body…read more They care about the first responder. Want us to be at our optimal levels to perform our job to the best of our ability. Thank you Dr. Romano and staff.

Amazing staff which helped my father feel better. Beth is amazing at helping patients and extremely…read morehelpful with every question we had. I liked everyone in this office they are extremely helpful and sweet!

Everyone was so nice at this establishment. I went in with a chronic headache from job stress and…read moreharsh winter weather. After two months of therapy the headaches have gone away and have yet to come back. They taught me some exercises to do when I begin to feel stiffness in the neck area. They also applied some wonderful massages to reduce knots in my neck. They worked with my insurance company to make sure that each session was covered. The place is neat, clean and has easy accessible parking.

The therapists are excellent. They really care about their patients and provide very good care…read more They are always so pleasant and make the therapy sessions enjoyable and productive.

I just finished my therapy at CARROLL PT. I had the best experience. My therapist Z was the best…read more Not only did he take care of my recovery, he is a great person. He is caring, passionate about his craft and dedicated to helping me get better. The practice itself is energetic. From the front desk staff to all the other therapists, you can tell they all care about what they are doing.

Just completed therapy with Tristen. He was an excellent P T with years of experience and lots of…read morepatience and compassion. The facility is clean and inviting. All of the staff, from the front desk to each assistant were welcoming and competent. Great experience with improvement of my balance and trigger finger. Highly recommend Roberta Fisher

I had knee replacement surgery at Hospital for Special Surgery and chose Joint Motion for therapy…read morebased upon several outstanding recommendations. The care I received was extraordinary and the results were better than expected. Their entire staff demonstrated care and compassion throughout the entire process. I would not hesitate in recommending Joint Motion to anyone who needs help with any physical problems. Debbie Cossolini

Kris Abarabar has been our very supportive physical therapist first in the Clark location and now…read more in Westfield. He has guided me through rehabilitation before and after two knee and one shoulder replacement. He listens and responds with helpful treatment and makes suggestions to help me get back to my normal functioning level. He has been wonderful with my husband, Kenneth who has Parkinson's and who he has also seen many times. Kris is sensitive and considerate and is always including therapy that is helpful to his changing needs. He has been a godsend and we are both so grateful. The staff and atmosphere in the Westfield office is wonderful. First we are always greeted with a smile. .Everyone at the front desk and in the therapy sessions seems eager and willing to pitch in. We have always felt welcomed and cared for. We highly recommend Kris and the entire office. Phyllis C.

4 OT sessions on my hand following surgery. The bill was $4863.00 of which my portion was $848.10…read more That amounts to $1215.75 per treatment. As they are owned by St. Joseph's medical center nobody here can assist me with this bill in Westfield. I have had an additional 8 sessions in February which I have not yet been billed for, I shudder to think what that's going to be. Avoid this place at all costs!!!

Where do I begin? I…read morewas referred to Twin Boro Physical Therapy by my sister, who had a positive experience at the Vauxhall location. Unfortunately, my experience was very different. I sought treatment for a frozen shoulder, bursitis, and tendinitis, hoping to find relief and improve my mobility. Instead, I left most sessions in more pain than when I arrived and saw little improvement in my condition. One of my biggest concerns was the lack of individualized care. Much of the treatment seemed to be directed by physical therapy assistants who simply instructed patients to perform exercises from a printed sheet. The exercises were rarely explained in detail, and I was not given a clear understanding of why I was doing them or how they related to my recovery. Sessions often felt rushed and impersonal, with instructions such as, "Do this for five minutes, then move on to the next exercise." The physical therapist's involvement was generally limited to applying heat or providing a brief massage at the end of the session. As a patient dealing with multiple painful conditions, I expected more hands-on guidance, assessment, and communication throughout my treatment. I also attempted to express my concerns to Nicole, but I did not feel that my feedback was taken seriously. Rather than addressing my discomfort and lack of progress, the focus seemed to be on whether I planned to continue attending therapy. Everyone's experience may be different, but if you are looking for a physical therapy practice that provides personalized attention, detailed explanations, and close patient-provider interaction, this may not be the right fit. Unfortunately, after completing treatment, I am still experiencing significant pain and remain disappointed with the care I received. I sincerely hope the practice considers patient feedback and works to improve the overall treatment experience.

Do NOT use TWIN BORO Physical Therapy in WO (412 Pleasant Valley Way)-- they chrge my insurance…read morecompany $12,434 for 10 (60 min) sessions and sent me a bill for the balance of another $1175 climing that they charge a higher rate because they are owned by a hospital That means $1390 per PT session and the sessions were not even that good.

Very impressed with this organization. The vibe, the Therapists, front office and facility. My…read moredaughter was a client then I became one as well. The PT specialist that I have worked with is Jess who has helped me understand my body and develop better habits. It's not just about healing here - it's about giving you the tools and instruction for the long run. In addition the front office is organized and flexible.

On Feb 13th, 2023 I had a total knee replacement (TKR). Prior to the surgery I researched where to…read morego for PT. I was referred to Rob Rob O'Connell at Summit Physical Therapy, by both other medical professionals and several friends. I started two weeks post surgery and and have made a lot of progress. Recovery from TKR is difficult, but going to Summit PT twice a week has given me both confidence and comfort that I'm progressing and eventually will be back to myself - an active 68 year old. I've been a health professional for 40 years and have had physical therapy for various orthopedic and sports conditions, and by far Summit PT is the best. The center is bright, welcoming and immaculate. When I'm there, I see not only how Rob works with me, but how the other therapists work with their patients as well: they are hands on, attentive and 100 % engaged with the people they are helping. I highly recommend Summit Physical Therapy.

I had a fantastic experience here. Rick and Martin were instrumental in helping me recover from a…read morehip injury through effective training methods, expert guidance, and a positive mindset. Their consistency and attention to detail gave me confidence throughout my recovery. I've kept up with the "Fire Fighters" activation exercises they taught me, and they've played a huge role in keeping me healthy and active. I can't recommend them enough!

Rick, Jill and the team are fantastic! The space is clean, spacious, well equipped and has separate…read morerooms for personalized attention. My initial visit included a very comprehensive evaluation for a foot injury I've been dealing with. I've been to a number of clinics in NYC and none were even as close to the depth I experienced here. There was an acute focus on identifying the root cause and mapping a therapy plan to get me better. I thought the team was knowledgeable and really wanted to see me progress. The exercises and treatment I went through were creative and helpful. The therapists are professional, friendly, polite, and passionate. I highly recommend PTCOE!