Wife purchased me a sweatshirt for Christmas from this business. The felt letters fell off after wearing one time. Took sweater to store( located 45+ miles from my home) employee said the owner has to deal with it so I left my number . Owner never called so I called once again to see what would be done. Another run around and they said they would call me back. Once again no call back so I call make contact again. Owner said his rep from adidas is in Vegas so nothing can be done until he gets in touch with him. Weeks go by no call. I call to see If owner is available ( once again NO) and employee tells me he can do nothing because it's his last day. So today over a month and a half later since purchase I call to see if they are gonna do anything and they put it on owner once again(unavailable ,shocker) when I tell employee that I've never had a business give me such a run around In my life . He tells me it's not his problem and precedes to become a little cocky. I tell him that they have 24 hrs to get in touch with me or I'll call a lawyer . He tells me I cannot say that and that I'm out of line . Really ? Over 2 mo. Of my communicating with no reply and I'm in wrong. Needless to say I'm still out 60+ dollars for what could be a bootlegged sweater with crumbling letters. Do not shop here with confidence . Amateur business owners with horrible customer service and return policies. Better off spending money at a national store or via the internet. read more