Decathlon is a Sporting Goods store from France. This location recently opened and is the first in…read moreOttawa. In fact, Decathlon only opened its first store in Canada last year (2018) in Brossard, QC. Their prices are fairly low and all their items are their own branded stuff, so don't go expecting any Adidas, Nike, or Under Armour, lol. I see it as sort of the Ikea of sporting goods. They had really cheap sportswear. I saw shirts and shorts going for $5-7. Obviously, they had clothes that cost more as well. They had lots of inexpensive yoga and weight lifting accessories too. They had lots of sporting equipment like skis, bikes, rackets, hockey sticks, basketball nets, etc. The store is really big, brightly lit and well organized. There's a cafe inside run by Think Lunch. From what I saw, selection was limited and on the pricey side. There's an indoor basketball court in the store, and a friend of mine told me that if you sign up for their membership, which is free, you can book their court for free. I don't play basketball, but if you do, you have a free place to play year-round, which is pretty cool. The store is in a big strip mall. It's right next to Giant Tiger and will be next to Adonis, which is being built at the time of the writing of this review. Same strip mall as Food Basics, Dollar Tree and Party City. Lots of free parking.

Great value, pretty good service overall, so I would come back here, and I ended up buying more…read morethan I expected. I found this a really solid choice and I would recommend it.

I forgot my running shoes at home on a business trip to Ottawa. I googled shoe stores Ottawa and…read moreSoorts 4 came up and had high ratings. I have wide feet (EEEE) and was skeptical I could drop in and buy shoes I liked and fit and have a large selection. Shoe stores seem to never have my size. Not only did they have a wide selection (pun intended) to choose from the associate that worked with me was well versed in every shoe it seemed. In 15mins I was in a pair of shoes that I liked and was on my way. It was a pleasant surprise.

I went to Sports 4 College Square to buy a pair of New Balance running shoes, but they did not have…read morethe model I wanted. The clerk suggested I try another brand. I asked if I could try them at home to make sure they were comfortable, and the clerk assured me that I would be able to return the shoes. Today, I brought them to return to the store, as I found that they were a bit narrow in one of my insteps. When I went to return the shoes today, the clerk went to the back of the store where only staff can go and spent a long time talking with, I assume the manager or store owner. When he returned, I asked what the problem was. I was told that there was a note on our name that said we were only allowed to get an exchange or get credit. I asked why and was told that over the past six years, (since 2018) my husband and I had bought 9 pairs of shoes and returned them. I was then told by the person from the back of the store that we were banned from buying any shoes from that store because it takes up too much of the staff's time to deal with people who buy and then return goods. Wow! I am not a person who goes and tries things on in stores and then returns them and buys online after. I rarely buy anything online. I felt very violated by the attitude of the staff people in the store. Instead of talking to me about why I returned the shoes and maybe trying to get to the bottom of why the shoes had been returned, instead we are told we are banned from buying in that store. What a shocking way to treat your customers! I will definitely let others know the customer service policy of this store. We have at least 6 runners in our family and many friends also. Looking forward to buying from a store that respects and values its customers.

There have been various grand openings of Sail around the GTA. I had never set foot in one until I…read morewas at the Trainyards. I saw this massive Sail store and decided to check it out. Sail is like MEC, except that you do not need to get a free membership. There are a ton of outdoorsy items, such as canoes, tents, backpacks, and more. I also enjoyed some novelty, fun items, such as cushions that looked like logs. When I do visit a store like Sail, I like looking at shoes and accessories. The beverage tumblers and travel accessories always interest me. I like looking at unusual cleaners, such as down wash. It's all good in my books. I also like looking at the footwear. I used to be into hiking shoes. I like seeing what's trendy in this department. I didn't buy anything, but it was nice to browse. There are two floors, so you can spend a good hour in here if you wanted to. Hey, camp out and set up a tent! Oh, wait. The tents are already up and it was fun going into each one. (267)

For someone such as myself who is very into walking/hiking and camping this is my sanctuary. There…read moreare 2 floors. I prefer SAIL over MEC. Anything you want that has to do with the outdoors, they will have it! They have hiking, camping, clothing, fishing and camping. I appreciate there are many staff members around their respective department and will answer any questions you may have. It is a bit more on the expensive side but the quality is there. However, I am removing 1 star because I bought a canoe and the sign for pick up was so small to find in the back it took a while to find it. Just be careful, because if you do not stick with your list, you could buy way more than you anticipated.

I love this place! The staff is amazing and beyond helpful, even going as far as helping me heal my…read moretennis elbow.. (my own personal experience) I have bought new and used equipment and I'll be back as I grow my home gym. I can't say enough good things, these guys are great!! :) And if you're looking for some beautiful patio pieces I highly suggest you check them out!

I've had two unpleasant experiences with this business. The first was when they insisted on…read morecharging a delivery fee after promising not to during the time of purchase, and the second was during a phone-call where instead of answering a question asked more than once, used an evasion tactic. They also stated they would not provide free delivery for an item I was interested in even though I told them delivery was provided free by another company.

While visiting home recently, I decided to play golf for the first time in a long time, but wanted…read moreto do it right by getting a pair of shoes. With this place being the only possible spot in town to carry them, I rolled the dice, stopped in, and became pleasantly surprised when there was not just one, but two options. The price was also "marked down" 50% on both so what would have been a $120 pair cost me only $60. They also had sizes 11.5 and 12 in both. Another surprise. The only thing they didn't have was a pair of nylon socks, so I rolled the dice again and took a dirty, likely germ-infested sock from the used sock box and hoped to leave without getting plantar warts or else some other unrecognizable fungus. Three days later and I haven't had to visit either the podiatrist or dermatologist. Before entering the store, I got distracted by the sales rack and ended up picking up a $10 t-shirt and a $32 pair of running shorts inside (not on sale). The cashier/manager told me he could save me 20% on my total at the counter by simply providing my name and address. Not my email address, which would have likely resulted in me getting bombarded with unwanted spam, but my physical address. Easy enough. My total came to just under $90 and I left one happy shopper.

Bought a commuter bike last September and it has been a very dependable ride with excellent…read morehandling. The free annual tune up was very good as well; I was dumping too much oil on the chain, so Andrew showed me how to do it properly, which was above and beyond. A small issue with the chain was resolved to my satisfaction, so I highly recommend Giant Kanata.

From the owner: Discover the latest bikes, accessories, and services at Giant Kanata CA. Call us at…read more1+(613)599-1240. Your ultimate destination for all things Cycling.

I had an issue with a tent I purchased, as it arrived with what appeared to be marks on the…read morerainfly. From the very beginning, the Bushtukah team was professional, responsive, and genuinely cared about finding a fair solution. Rather than dismissing my concerns, they took the time to contact Sea to Summit on my behalf to get the manufacturer's opinion and kept me updated throughout the process. In the end, they offered a refund, and I couldn't be happier with how everything was handled. Outstanding customer service like this is becoming increasingly rare. Bushtukah truly stands behind the products they sell and values their customers. I wouldn't hesitate to shop with them again and highly recommend them to anyone looking for outdoor gear. Thank you again, Bushtukah, for your professionalism and excellent support!

Had an initial issue with a cancelled order, but Bushtukah's customer service handled it perfectly…read more They took full responsibility, updated their processes, and made things right by fulfilling my order with an extra discount. Great post-sale support.

I am coaching soccer and hockey and I went there recently because I was looking for something…read morespecific, an agility ladder. I saw on the website that they had that specific ladder in stock so I went to store. When I arrived, the first thing I realsied is how spacious is the place. The first floor have a lot of sports wears and shoes. I went on the second floor as all the equipment are there and it is spacious as well. They have a lot of choices for every type of sports. I asked the lady about the ;adder, she was kind enough to come with me at the section and when I told her the ladder I was looking for was not on the shelf, she immediatly asked me if I saw it on the website. I told her that I saw it was in stock in this particular store and she asked me if I can wait and she went to the backstore. Within the next 5 minutes, she came back with the ladder. What an amazing service, as most of the place I go, the employees don't care about going to the backstore. Defintely one of my most pleasant shopping experience in the last months.