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Surf Side

4.0 (1 review)
Open 11:00 am - 6:00 pm
Updated over 3 months ago

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14 years ago

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Decathlon - Inside the store

Decathlon

(8 reviews)

Great value, pretty good service overall, so I would come back here, and I ended up buying more…read morethan I expected. I found this a really solid choice and I would recommend it.

Decathlon is a Sporting Goods store from France. This location recently opened and is the first in…read moreOttawa. In fact, Decathlon only opened its first store in Canada last year (2018) in Brossard, QC. Their prices are fairly low and all their items are their own branded stuff, so don't go expecting any Adidas, Nike, or Under Armour, lol. I see it as sort of the Ikea of sporting goods. They had really cheap sportswear. I saw shirts and shorts going for $5-7. Obviously, they had clothes that cost more as well. They had lots of inexpensive yoga and weight lifting accessories too. They had lots of sporting equipment like skis, bikes, rackets, hockey sticks, basketball nets, etc. The store is really big, brightly lit and well organized. There's a cafe inside run by Think Lunch. From what I saw, selection was limited and on the pricey side. There's an indoor basketball court in the store, and a friend of mine told me that if you sign up for their membership, which is free, you can book their court for free. I don't play basketball, but if you do, you have a free place to play year-round, which is pretty cool. The store is in a big strip mall. It's right next to Giant Tiger and will be next to Adonis, which is being built at the time of the writing of this review. Same strip mall as Food Basics, Dollar Tree and Party City. Lots of free parking.

SAIL

SAIL

(10 reviews)

$$$

I recently purchased a $70 Yeti water bottle from this store, only to discover a clear…read moremanufacturing defect in the lid. When I brought it back last Friday, I expected a straightforward exchange -- after all, it's a defective part. Instead, I was told the store's policy is to keep the entire bottle and wait to hear back from Yeti. That means I've now been without a water bottle for nearly a week, with no resolution in sight. What's frustrating is that I can't return the bottle because I used it (to drink water). This rigid process makes no sense for a premium product with a known defect. I expected better customer service and accountability, especially from a store that specializes in quality outdoor gear. I'll be going to Cabela in the future.

For someone such as myself who is very into walking/hiking and camping this is my sanctuary. There…read moreare 2 floors. I prefer SAIL over MEC. Anything you want that has to do with the outdoors, they will have it! They have hiking, camping, clothing, fishing and camping. I appreciate there are many staff members around their respective department and will answer any questions you may have. It is a bit more on the expensive side but the quality is there. However, I am removing 1 star because I bought a canoe and the sign for pick up was so small to find in the back it took a while to find it. Just be careful, because if you do not stick with your list, you could buy way more than you anticipated.

Foot Locker

Foot Locker

(1 review)

RUDE MANAGERESS AT FOOTLOCKER, RIDEAU CENTER, OTTAWA…read more I visited the Footlocker at Rideau Center, Ottawa, last night and found a pair of trainers each for my son and me. When I tried paying by Visa, the cashier accidentally pressed "decline" when I signed. The till then froze and as it was close to 9:45 pm (the time I was scheduled to meet with my family - the center closes at 9pm), I was a bit stressed and asked the cashier if she could get it right the next time. Because the till was still stuck, she asked the manageress for help. Having heard what I said to the very pleasant cashier (who was most apologetic), the manageress very curtly told me she did not appreciate my "attitude" and called me IGNORANT. I remonstrated with her and told her that as someone supposedly in the service industry, her attitude was (shockingly) pathetic - and reminded her that (being in the service industry myself) the rule is that the "customer is always correct". She did not appreciate this and summarily informed me that she was NOT going to sell me the 2 pairs of shoes! What she did was not only a reflection of the hyper-sensitive, entitled-mindset that many service staff possess these days but also sets a really bad example for her colleagues, giving them licence to behave in the same way - and worse. She also chose to be so rude to me in front of my teenage son, which was humiliating to both of us! I have patronised Footlocker many times before and have never had a problem, but I shall no longer be doing so. In fact, after leaving their store, I popped into Vans and received wonderful, competent service. My son ended up with a far better pair of shoes! Footlocker needs to recruit, train and promote better. That lady had no right to be a manageress - obviously Peter Principle personified. BTW, if the manageress suggests I was being racist (the snowflake default defense and offence), I belong to an even smaller minority than hers..

Surf Side - sportswear - Updated May 2026

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