I relocate from California and My driver license was so fast and courteous customer service.read more

New employee was very rude. It's the worst experience at any DOL in my lifetime. Every…read moreinefficient and then you deal with a rude employee on top of it.

Excellent service and an excellent staff! I've always had a positive experience when working with…read morethe team!

I'm really glad I don't pay attention to negative reviews or sour grapes. I gave this a five star…read morerating because from the minute I walked in, I knew it was going to be an easy experience. I took a number, waited maybe 4 minutes and Alexia called me over. She is wonderful! She is kind, patient and knowledgeable. I will always go back to this DOL. I've been to many places in 4 different states, over the years, and this was by far the best. Thank you, Alexia for making it a very easy and quick experience. Laughter really is the best medicine!

Our experience on the last visit was so good that we drove from the north side of town to register…read moreanother purchased vehicle through them. Once again, they have accommodating hours for those that work and the woman helped us was friendly and efficient. We were in and out of in about 5 minutes. I'd highly recommend this office for licensing needs.

Talk about RUDE!! From the second we walked in, rather than saying "I'll be right with you..."…read morethey, loudly, were rude about someone stepping up after the previous person left. And then rather than help they walk away? Then put us a sign saying, "wait until called." And then, when you're co-work is ready, it is NOT necessary for them to say very loudly "ok NOW you can come up." And the continued rude, LOUD tone was not necessary nor appreciated. With the exception of the new girl still training, that entire office needs educated on GOOD customer service!! Absolutely disgusting and I refuse to give my business to a SUBSTATION any of my hard earned money. I will also be letting EVERYONE I know to AVOID the disgusting behaviors at the south hill location and take your business elsewhere. The owner of the location should be ashamed to have such rude and lacking employees. I worked at the DOL State office, so yes you can have good customer service while working in licensing.

I was in and out in under 5 minutes. It was so efficient and the staff were all super helpful.read more

I was really hesitant to visit this location b/c the majority of reviews were so negative. But I…read morewas in a pinch, and it was closest to me. I had to switch my registration from out of state to WA. I had to make two trips there (my fault - I brought the wrong paperwork the first time). Both visits, I had the same Rep helping me and she was very friendly, informative and took time to explain different parts of the license/registration process to me. She even showed me a couple different plate options. My experience here has been ideal, positive and I wouldn't hesitate to visit this location again for any future title/registration needs. ** It does seem as though they've taken some of the negative feedback into consideration (e.g. Having to wait with everyone else for online ordered tabs. They now have a separate window/ticketing call for these types of visits).

At 69 years old, I had my best DMV experience ever today thanks to Debbie. Just hope #1 window…read morecalls your name. Debbie is an exceptional human being who wants to make your life as easy as possible. She proactively got me taken care with smile. Her positive energy beams from her core. Thank you for your service Debbie and Post Falls DMV for hiring great people.

They were very helpful with getting what I needed to register my car. On downside I lost my copy of…read moremy temporary registration and I tried to call but you get a voice mail saying department busy and the call hangs up, so you don't get to actually chat to anyone calling them. I had make a last minute appointment and had a 3 hour wait to just get a new copy of my temporary registration. I called the 1 800 number and you required to go to the office you got registered at get that info. They said if your not signed in they will not help you.

Always quick. Occasionally another person in front of you. Always friendly. Just be nice and…read moreguaranteed they'll be nice back.

This place is just awful. We walked in and no worker looked up or greeted us so we just took a…read moreseat. About 6 elderly women work here and two appear to be training. We waited, still without anyone acknowledging we were there, until more customers came in behind us. Once all seats in the waiting area were full, finally an employee spoke out to all of us that they would be with us in a minute. Chatting to each other was more important. Despite being the first ones there with no customers before us, it took us about 35 minutes just to complete a simple transaction. Carpets are dirty, chairs are falling apart. There's a parking lot behind the building. They accept credit and debit payments with a fee.

Make an appointment, show up on time, and the appointment happens as it should. Staff were there…read moredoing their job, not overly friendly, nor were they rude. Just there.... The seating area is large but not made for comfort. That's ok as people were getting in/out in relative short order.

We just moved to Washington and needed our drivers licenses. We called beforehand, made…read moreappointments, and asked what to bring with us. We are senior citizens and require some patience to help us. The people there were fantastic! This is our 5th interstate move, so going to the DMV scared me. This was by far the best DMV experience I have had.

Andy made my tax process incredibly simple. I handed him the documents he needed and within a few…read moreweeks, I had my refund amount confirmed and was handed a neatly organized folder with all my information. Andy will treat you like family. This was my first time using a tax service and I will never go back. He's got my business for life. Highly recommended!

From the owner: In and around the Deer Park area since 1979 and ready to serve your accounting and tax needs.read more