Took advantage of a deal my carrier offered for a free iPhone 17 Pro. When it arrived (long story…read moreshort), it "died" during the backup restoration process. I spent a total of FOUR HOURS. stretched across 2 days, going back-and-forth between Apple phone techs, the carrier, back to Apple, back to the carrier..... After a frustrating rant at the two, I was directed to the "Genius Bar" at the Apple Store in River Park Square. Well, thank GOD they did! I was impressed the moment I walked in. I was greeted, my appointment was in the system along with the long case log. They directed me to "Karen" who immediately was able to unlock and wipe the new phone to its factory settings. After some skillful diagnostics, she was able to determine the problem was in the restoration sequence from the old phone. From there she was able to revive the new phone and get it to working status. Yes, I would have to reinstall my apps again, but I don't care. They said they would order a "backup" phone in case this one dies again. But, I think it's going to be fine. Thanks to the team at the Genius Bar - especially Karen, who was patient, efficient and personable. My thanks, also, to the store manager (sorry, I didn't get his name) for his understanding and compassion. The store is bright and lively with plenty of helpful, knowledgeable staff moving about taking care of whoever walks in. If you ever have a need for service on any of your Apple devices, or you're looking for top drawer products and service, this is the place to go.

Extremely slow to get assistance even with a Genius appointment. Literally watched an employee…read morestand against a wall, zoning out, for several minutes. Then watched this same employee assist a customer who had zero appointment before again standing against the wall for several more minutes just spacing out. Finally, about 20-30 minutes later this same employee appeared to "snap out of it" and finally came over to assist me after I'd been sitting at the Genius Bar for 45 minutes. There was no one else being assisted at the bar and the store was not that busy. Not impressed with the support in this store. However, they did do an excellent job with the necessary repairs I went in to get fixed.

Top notch expert in the CPU field building and repairing high/mid end hardware. Support a small…read morelocal business and receive the best of the best support and service. -Eli

From the owner: Custom computer solutions and service. Designing and creating custom personal and business…read morecomputers. Computer repair.

Saw Rusty at the Nevada St Store. I was delighted with the speedy repair of my computer. Above…read morethat, he showed himself to be a very fine human being. Meeting him by seeking a repair for my laptop computer was a lucky day for me.

If you have older equipment and need the hard to find this is where to go. I get electronics from…read morepeople all of the time with no power supplies, always go here to find what I need for them as well as caps, motherboards, Case PSUs, older ram and processors, etc., etc. They have a lot of boxed new equipment too. Don't expect the cheapest prices around, that said, they try to be competitive and have saved my skin more than once by having that part that couldn't be found anywhere else. Oh yeah, they also take in old PCs for recycling.

Was sold a defective standing desk; told to call product support to obtain the correct parts…read more Spent 40 minutes on the phone, parts no longer made, and my credit card payment couldn't be refunded because someone had "deleted the transaction" out of the system. Returned the desk to the store, was told since the order had been cancelled a refund had probably already occurred and to check my statement. I drove home and did so--no refund. I took photos of the statement and returned to the store; clerk wanted a printed statement. She called the manager, who said to do a refund "without receipt," so the money finally went back on my card. The manager said, in a couple of weeks, if a second refund appeared on the card, to "let us know. You know, be that person," implying that I might be dishonest. Given all that had happened, I found that attitude offensive--I fully intended to notify them if a refund appeared. In short, this store sells defective products, expects the customer to do all the legwork to set the situation right, and is rude in addition. I won't shop here again and suggest others don't either.

Definitely a 5 star experience! The clerks are always so helpful; plus the prices are great…read more They'll match prices online, so that's a bonus too. There's a huge parking lot and the store is pretty easy on/off from the freeway. If you don't want to spend any time in the store, you can always order online and then just zip into the pick spot to grab the item. Not quite curbside pick-up, but almost! And, they usually have in-stock items pulled within the hour. Definitely my go-to place for any large order copying too. Jae is super helpful and efficient!

While traveling we ended up at the Best Buy in Spokane…read more THE SERVICE: well this is hard to explain...(coming from California) because EVERYONE and I mean EVERYONE at the store was soooo NICE. From the moment we walked in the front door people had smiles and they connected to customers as people walked in the door (for whatever reason in California connecting and smiling is not always the goal when it comes to service) The store has great selection and good sales. I assume ALL Best Buys offer the same prices because they are a corporation, or if some stores have better prices. Regardless, of cost for product the overall service was genuinely AMAZING. SIDE NOTE I want to live in a town like Spokane

great in-store service. But when calling back with a question Best Buy prevents you contacting the…read morestore and gives you a phone run-around which ends up in Bopal. Worthless store to deal with by phone because of lame AI attempt.

I have a freelance marketing and communications business. My primary work tool, my laptop, crashed…read moreand I could not successfully restore a back-up off my external drive. Not knowing where to go, I tried Hughes Computer Services. I've worked with Janet, Al and Charles over the past week. My computer was really messed up and wasn't backing up to my external drive, even though it said it was. They restored my laptop and my key files. Not all my files were recoverable--I'm confident they would have recovered them if they could. They spent hours on my computer and on recovery efforts and kept me updated through the process. I'm impressed by their expertise, communication and customer service. And, I learned not to trust one back up option. I'll be using two different back-up methods going forward.

From the owner: At Hughes Computer Services, Inc., we offer our customers a wide range of data recovery services…read morenot often found in a single recovery company. Our highly trained recovery engineers have a wide array of proprietary software and lab equipment available to make your recovery a success.

We are a dental practice. We have worked with Cycrest for many years. They are always kind and very…read moreprofessional. They are prompt every time we need them. They keep our system's protected, and any technical issues taken care of. We couldn't do it without them. Great Big Thank you to the Cycrest Team:) Ranita Adams Romriell Family Dentistry

I've worked professionally with Cycrest for nearly 20 years. As a top level healthcare executive,…read moreI've brought Cycrest IT services into a number of companies as their new IT service provider. Each time, the planning, implementation and support provided has been very efficient and well focused. And - each time, computer performance, support and costs where positively impacted by Cycrest's professional staff. I recommend Cycrest for any industry segment. They have a large portfolio of clients, and have expertise in industry-specific applications that improve IT, workflow, and data management.

I had been shopping for a new TV and surround system for a few months. I researched so many…read moredifferent brands and types. Read countless reviews on the brands and models I narrowed it down to. Finally I decided 100% on the surround sound and was down to the LG OLED or the Sony OLED. I could write a long horrible story about customer service at both Bestbuy's and a couple other stores, but that would be a disservice to this Huppins review. Instead I will tell you that I had a wonderful experience from the minute my wife and I walked in Huppins. Greeted immediately and pointed in the direction of the two tvs we were looking for. After a few minutes the same gentleman that greeted us arrived and asked if we had questions. My wife asked about the difference in the two tvs. I was impressed with his descriptive answer and afterwards we felt the Sony would suit is best. At this point I know I'm buying from this man. I tell him all the components we want by Sonos to build our system and point out the TV. I give him the max amount we want to spend and he says not only do they price match, but they match the lowest prices on the internet and off he goes. After 15 minutes or so he comes back and is almost $600 under the number i gave him. Remember, I had done my research. I know this system was priced over $6000 and I was out the door under $4500. Super helpful, very patient and informative, first class treatment all the way. Older, shorter, gentleman with glasses. Can't miss him! I'm horrible with names. Thanks again Huppins!

Old lady, techno dumbo, remembers downtown Huppins... went in today for ear piece for my phone's…read moreradio. Dealt with a very sweet and patient associate named Kyle. One associate walked away HALFWAY through a question I had. Really? Kyle got me on my way and he is a 5 Star young man and employee. The store is beautiful , but very high-end customer centric. Miss the good old store. Mr. Huppin, patriarch and founder of our Jewish community would be...well. I am a firm believer in shopping and keeping my money local, but that has changed with this business. Huppin's, you are not all that and you sure aren't the only game in town. Wise up.