I'm going to use this guy to retrieve the hard drive from my old Mac computer as soon as I can…read moreraise the cash. Computer work is always expensive so I'm not sure when the work will happen. I might even consider getting it repaired provided it isn't crazy to do.

Glad I looked beyond the usual choices for computer repair. Dennis was able to diagnose the problem…read morequickly and got my new laptop set up the same day. Friendly, knowledgeable, communicative - great combination! His services are affordable and I suspect that is why he has so many loyal customers. Will call him again if I need computer help.

Evan did a terrific job fixing my new computer and he did it the SAME DAY I blew it up! I had…read moreuploaded an apparently incompatible program from an old CD. Windows 11 and/or the computer not only rejected it but totally locked me and everybody else out. The operating system had to be scrubbed and a new OS installed. Evan had it done unbelievably fast and at a reasonable price. Other shops wouldn't even look at the machine for weeks. Highly recommended!

Evan is amazing! I was building my first PC and ran into some issues. I called him on a Sunday and…read morebrought it into him that day and he had it diagnosed and multiple solutions available to me by the evening. My computer had a bad part and he loaned me a replacement till I could get the new one sent to me. Definitely made me feel valued as a customer and I'll be bringing every pc or issue I have to him! He does good fast work and is very reasonable with his prices and goes above and beyond for his clients.

Talk about a business who knows computers, people, and integrity. Jay and Melissa were super…read morehelpful when dealing with my laptop - which turned out to be a bigger project than any of us anticipated. But thanks to a lot of luck and Jay's intuition, we were able to get the right part (and the only one left on the market) at the right time so things could be put back together. Everything that was being done with my laptop was being communicated right back to me; they stayed late many nights to get everything done in a timely manner. I am so glad I went to Jay and Melissa for help. They certainly have my business and should have yours too. I'll add this also - I chose Spokane Valley PC based on their impressive reviews. Jay and Melissa work with passion, professionalism, and with their customers best interest. Their reviews also back that statement up. I'm glad I did my research on where to go for PC help!

Initial contact was met with a quick response and clear expectation. Location was convenient and…read moreclean. Communication was concise. They answered my questions fully and fixed my laptop issue quickly for a reasonable fee.

Wow! Shannon Lee is fabulous! She did a full inventory of all of my cords and accessories. She was…read moreable to get my old desktop running, expanded and working like a champ! She was so timely and she had excellent communication, helping to explain every step of the way! And, very affordable!!!

From the owner: CHASE Tech 8 is not just another IT company – we’re a local business based in Spokane, WA built on…read morepassion, dedication, and a desire to help others. As a small business ourselves we understand the complexity of a small business and are driven by a deep understanding of what it feels like to be a small business owner. We’re committed to staying small and staying personal because we believe that’s how we can best relate to our clients. Being local means we’re part of the same community, and we know the unique challenges small businesses, non-profits, and individuals face when trying to navigate technology.

Arrived early and solved my tech issue quickly!…read more Professional and reasonably priced. Would recommend to anyone.

thorough, friendly and timely! He listened and helped me to understand the process and my options!read more

Recover lost Data, Repair/Replace Hard drivesread more

I have used Perfection 3 times prior to my recent visit and those times were excellent. But I am…read moreafraid NOT this time. I apparently had a SSD card go bad I was told at first it was a mechanical drive, I told them to go ahead and replace the bad card, I had three of them after all. When they got back to me later it was confirmed the SSD card went bad which was really bad because that card had the windows operating system on it. It was implied that all of my disk drives were bad and needed to be replaced I told them to do what was necessary. The SSD was replaced and they pulled both of my hard drives and added another SSD for no apparent reason because my mechanical drives were just fine, worse they were going to dispose of them without transferring my files!! I could have lost years of files for NO reason. I made them give me my drives (thankfully) because they saved nothing that was on my computer. When I got home and realized how bad it was (and still is windows 11 sucks) I reinstalled both drives yanked one of their replacements. Since then I have wasted 10 hours trying to restore my computer and my files. NOT happy!! I know from past experience that it will take 2 months to find and fix all of the bugs and have all of my files running again. Why in the Hell were my functional drive pulled and not synced up with the new SSD drive? I am frustrated and dreading the hours more work that lays ahead.

I was in a tizzy, and David took care of everything in an efficient and kind and caring manner. I…read morewas so relieved I hugged him! I cannot recommend Perfection PC enough, especially if all the computer people are as good as David! Thank you so much!!!!!!!! Lin