Extremely crowded for a small area. No place to sit and the restaurant doesn't open until 4. Not worth the value unless you can go when there isn't a crowd. Even with the crowd, the line for the slides goes fast. Doubt we will be back. read more

WAYYY too much Chlorine in the water....people were literally struggling to breathe because of the high chlorine levels. Waterpark itself is ok (not bad but nothing special) Hotel Room was acceptable, but we weren't blown away The Restaurant at Splash Universe has a very strange set up, you have to go up to them and order instead of a waitress taking your order. The food was pretty good though. All in all not a terrible experience but not great either. They seriously need to tone down the chlorine levels...as I mentioned before its overpowering, and annoying to say the least! read more

Place was packed. Not enough seating. Life guards just walk in circles don't seem to be interested in monitoring what happens at the top of slides versus the bottom. Good about the bottom, but crazy pushing and shoving at the tops. read more

4 stars is a little high but it deserved more than 3. I would give it a 3/12 star rating if givien the option :) Went here last week with my son and daughter. All in all we had a great time. We arrived in the morning before our hotel check in to spend the day in the waterpark. It was extremely crowded for a Monday! I cant imagine how packed it would be on a Saturday or Sunday. The amount of people at the waterpark was a bit overwhelming but I don't really see what the hotel could do to have made it better. For as many people that were there I was pleased to see that the bathrooms and locker rooms were pretty clean. They were very clean when we arrived and could tell they tried there best to keep them clean throughout the day. Not spotless, but what do you expect when there is hundreds of people in and out of the bathrooms. I could tell they made there best effort to keep up with the bathrooms. The staff and lifeguards at the waterpark were very friendly and on top of trying to stop any roughhousing etc in the water. The kids had a great time. My only 2 complaints with the whole expierence was there wasn't enough tables. I definitely to rent a locker(which didn't bother me) and there wasn't really anywhere to put my swim bag. The biggest complaint I had was it was impossible to get food. They didn't allow to bring your own food(which Iexpected, so no biggie) and they had 1 person working orders at the concession stand. It was a madhouse. Such a long line, after 15 minutes of waiting in the line and not moving I gave up. to be honest there would be nowhere to eat our food if I ended up ordering anyway! I tried to go to the pub that overlooked the waterpark but they didn't open till 4pm!!! I thought they would be open for lunch on such a busy day. I had no choice but wrangle my kids out of the water, dry off, and go out of the hotel/waterpark to drive to find lunch options. Other than the eating situation the waterpark gets a thumbs up. I would sugest bringing your own towel,since towels in the park seemed to be limited. I had to laugh a little at a lot of the reviews saying the water was so cold that they were shivering and lips were blue. the water was plenty warm, and the room where the waterpark was in was kept at at least 90 degrees....almost unbearably warm, if you wernt wet. We did end up spending the night at the hotel. The best western staff was very nice and helpful and our room was everything was looking for. Not extravegent, but very clean and comfortable beds. The free morning breakfast was good. we ended up getting a pretty good rate for the waterpark and hotel so I was pretty happy. I would definitely go again if I ended up getting a cheap rate again. read more

This place is very nice! Not too expensive. It's definitely catered to smaller kids which is what I had hopes of because I brung my 3 yr old she loved it. They Have lifeguards everywhere which is a plus. Staff very nice, friendly and helpful. I would definitely come back for another visit! read more

The entire place is filthy. My family and I were lured in with an online package and to be honest. After having been there, it was not at all worth it. The package came with a 4 hour arcade pass and there were only a handful of games that it applied to, most of which were out of order. The only bright spot was that the package came with a one topping pizza, which came out fast and was pretty good. I will not be returning. read more

Love love love this place!! Water park is in the Hotel. Easy access for my family, we didn't have to go out in the cold , restaurant was in the Hotel and if that wasn't enough, there is a Cabellas in their parking lot!! Great service and great Hotel. Highly recommend! read more

Not a great experience. I kind of expected the crowd, as we came on a holiday where many people didn't have school/work, but good god the crowd was ridiculous. This building isn't the largest either, so it felt almost suffocating to be in here with the mass of people. Because of the amount of people, there were almost no tubes readily available for the lazy river and slides. The lazy river was very crowded, and the lines for the slides filled up the whole staircase (The staircase was about 3-4 floors). The park was incredibly understaffed, and in addition to the large quantity of people, everything was slow moving and overall just packed. We waited in line for 45 minutes to an hour just for food. (There were only 3 or 4 people working the snack stand). The staff, however, was pretty helpful and friendly, answering my questions when people were told to evacuate the lazy river (and it was not for a beautiful reason either, lmao). There was not a large section of chairs and tables for people to just sit and relax. Now, the group of people was huge, but even then there were barely any tables. So it was impossible to just sit and relax and watch your kids if you're a parent. The bathrooms were messy (the floor was covered in water, but I can't really complain because that's to be expected at, you know, a water park) and only one of the stalls locked, so I had to ask my sister to hold the stall shut while I was changing. Most of the stalls were out of toilet paper and the trash can for paper towels was overflowing. Was there anyone managing the bathroom? Judging from the scene, no, no there were not. In addition, the trash cans out by the eating area were overflowing, and there was some trash on the ground by the cans. (the eating area was a mess as well. My siblings refused to put their feet on the floor because they found it absolutely repulsing. and it really was; where were the people sweeping up the floors and wiping tables down?) The water was absolutely frigid and the chlorine content was unbelievable. I know companies can't do anything about the chlorine since that goes beyond them, but it's bad. All in all, not a wonderful experience. Hey, the pizza we waited for an hour for was good, at least. read more

My kids loved it of course. But it was overcrowded, and very small compared to other indoor water parks. Bathrooms/shower/changing areas were pretty gross. Seating was terrible. There were no lockers available to use. Will not return. read more

Our family decided to take a little road trip to Splash Universe and check it out. They had just converted to a Holiday Inn, so the information I got on the phone didn't quite mesh up to when we got there. My 3 kids had a blast in the waterpark. The locker rooms were "eh", but since we had a room, our visits to them were few and far between thankfully. The waterpark had a couple of big slides, a treehouse area (with the big bucket of course), a bunch of smaller slides coming from the tree house, a lazy river, an adult hot tub, a family hot tub, and a great baby/toddler area. It would have been very nice to have the family hot tub facing the play area so you could sit while your older kids were playing and still keep an eye on them, but it was kind of tucked in the corner and we ended up rotating turns in the hot tub. As part of the Holiday Inn, they participate in the "kids eat free" promotion and we did opt to have breakfast one morning at the hotel. Even with the "kids free", our adult meals were WAY over priced, cold, and very institutional. I would not recommend spending any money on food in the hotel, and now I know why I saw people with crockpots checking in! We had a room with 2 sets of bunkbeds and it was an interesting set up. The 2 bunks were so close to each other I was shocked that a table with a TV could barely squeeze in there. The TV was jammed in there and there was no way the kids could lay in the beds and still see the TV. Plus, there are some lights built into the walls by the bunks, actually in each bunk area, and my kids would not stop turning the lights off and on. It was great to have a fridge in our room, and we did have Wi-Fi, even if the signal was very faint and very slow. It We didn't spend a lot of time in our room so that was more than ok. It certainly served the purpose of sleeping! Overall a great value for the money and we will certainly be back read more

This is for the water park only, find my review on the hotel separate. We overheard some one say "splash universe? More like splash city, or splash town" they weren't wrong. Look this place is small and it's not going to keep many "big" kids entertained very long. It has two large tube slides that are nice, a smaller lazy river, large play structure with three medium-small slides and a small slide. A kiddie pool with slide, a small pool/spa for the family and a water crossing fun area(?). There is an adult only spa in a cave like structure, I guess it's set up like that so if mom and dad need a quickly ;) lol. The water temp was cold except the kiddie pool, the play structure has no way of getting to the slides without getting sprayed with cold water. There is no fountains or water sprays in the lazy river, well they had some but removed them or turned them off. My son had a fun time we might go back. The arcade and the gift shop were sparse. The men's locker room was bad, only two of six showers worked. The changing stalls are very small, two small for an adult and a child, hooks are missing off the walls, and the water from the showers drain into the floor of the changing stalls. Not exactly a surprise to find the other splash universe closed last year, this one might be close behind. read more

Very pleasant staff. Came on weekend all the children are out for winter break. One draw back walls are paper thin in rooms. Children enjoyed their bunk beds even had little tv by the bunk beds with their own reading light (as if reading is on their mind at a water park lol). My children loved the water park. Reminds me of a smaller version of Great Wolf Lodge. This water park is more for children instead of adults. I am happy the children are happy. Will I come back again, yes! read more

Sit down. Let me tell you a story. This is a story about the time we decided to take our 4 kids to a water park as a last hurrah before school is back in session. We were looking for a room that sleeps 6, at a good sized indoor water park. Unfortunately, I didn't have 4 figures a night to drop on this adventure. So a quick Google search turned up Splash Universe. $149 for a king sized bed and 2 bunk beds? Including waterpark passes for 2 days? What a great deal, you might say! We made the reservation, and were told we could arrive as early as 12 or 1 the day of, with standard check in listed as 3. We arrived at 2:35, and were told our room was not ready, but they would give me a call once it was, and if it was later than 3, they'd give us a 4 hour arcade pass. Great! So we took a quick jaunt across the street to Cabela's. Over half an hour later, I've received no phone call so we came back to the hotel to see if we could at least get the arcade pass so I have something for the kids to do. The girl at the counter seems miffed when I asked for the pass, as my room is now ready (it's 3:15, did they lose my phone number?), but gave it to me without a problem. We get in the room, and it's small, and a bit outdated, but the kids love the bunk beds and we've got 3 tvs, so I'm feeling pretty good. Then we head down to the park area. First thing we notice, is there are no towels. There is a handwritten sign saying they're out (supposedly for hotel guests only?). I know what you're thinking: a water park with no towels?! I know. Second thing we notice is there are no directions. No signs. It's a free for all. Kids running everywhere. Everyone has access to everything, and we sure as heck didn't pay a $6.99 "spectator fee", we were just able to walk in and strap the kids into life jackets. Once the kiddos are knee deep in over-chlorinated water, we walked up to the second floor pub (or possibly nightclub, based on the type of music playing at high volumes) to overlook the park and have a drink for happy hour, which was posted at the front desk as 4-5pm. The waitress politely informs me "Happy Hour has always been 3-4". So we bought a couple drinks for twice the price and some cheesy bacon fries. The waitress didn't bring the sour cream for the fries until we were about halfway through, but other than the slow service, the fries and drinks were pretty decent. Once we've reconvened at the room, the kids are ready to head to the arcade. They take the card with the four hours preloaded, and are informed by the first machine that they try that the card isn't worth squat. We call the front desk, and they deliver another one. As the kids are preparing to try that one out, the fire alarm goes off. We hear screaming and running, but it turns out to be a false alarm. Now, it's 10 o'clock, the kids are tucked into their bunk beds, and we can hear every noise made in this building in a 5 room radius. I wish I were joking. My next door neighbors have an affinity for Ariana Grande. We can hear people walking down our hallway and the one above us. I can hear each word very clearly of the average volumed conversation happening between the teens next door. I'm hiding in my king sized bed, hoping these kids get any sleep and maybe a bit less disappointment tomorrow. This place isn't bad if you get a deal like I did and your kids are under 10 and you come on a weekday where it's less packed (they're closed Wednesday's though, so...) and you don't mind paying $8 for fries at a pub with dirty tables waiting to be bused in a near empty facility. If that is not your situation though, pack some ear plugs and keep your expectations low. *closes book, and kisses you on the forehead* That's all for story time tonight, dear friends. Edit: breakfast should be eaten anywhere else. But kids eat free, they say! Yes, only after you pay $13 per adult for the worst quality breakfast you can imagine. It's not palatable. My kids won't even eat the pancakes. EDIT #2: changing from 2 star to 1 star. We unfortunately found a bed bug in our room. The staff was gracious and apologetic, but NOPE read more

I took my daughters for an overnight here... I was a bit shocked at the cost and very disappointed by our experience. We paid close to $200 for our room plus we had to pay for admission to the splash park which was pretty pricey on top of the hotel room stay. I am not sure why it isn't a bundled price like most other hotel/splash park combinations are. The room was decent but I don't think it was worth $200 as its a basic holiday inn room in the middle of nowhere. Once we unpacked and headed into the splash park, I immediately regretted paying for the park. The temperature in the pool room was so cold it was uncomfortable even being in the room in a bathing suit let alone getting wet. I got into the water with my daughters and found that the water was no better. It was so unbelievably cold. My youngest is 1 and her lips were blue and she was shivering! After dropping all the money on our admission, you would think they could heat their pools a bit. The hot tub was out of commission while we were there so that was no help. I talked with a staff member who said they were working on it but it didn't improve. We spent about $100 to spend about an hour in there. All in all,I would not return to this place as there are way better alternatives within a similar budget. read more

We have been spoiled by Kalahari. The water park just doesn't compare and costs about the same. Life guard staff was well trained and very helpful. Hotel room was as expected. read more

Hot tub was out of order. Slide was out of order. Most food products were unavailable. I don't know how this place is not out of order.

We spent two nights at the hotel with waterpark passes for Fri, Sat, and Sunday. We went with four couples in my family with 9 kids altogether. All the rooms were nice and met the needs of each individual family and none of us had any complaints. We've never been to a waterpark so I can't compare it to another park. My two kids are an infant and a 27 month old. The infant we just sat in the waiting pools and not much for him to do. The 27 month old didn't care for all of the larger water attractions and they scared him. He basically just wandered around in the waiting pool. Due to our kids ages it wasn't all that much of an attraction. The other children were older and enjoyed the water park and roamed around freely. They had a blast. The adults floated around the lazy river and in the hot tub and took rides on the slide. Overall every one enjoyed the water activities. They served a hot breakfast. They have help yourself toast, bagels, donuts, and waffels with all the fixins, and 4 cereal but I didn't notice what brands. The hot breakfast consisted of a small cheese omelette, (scrambled eggs second day) biscuits and gravy, link sausage, warm cinnamon roll, and an apple. They had milk and juices. It was a good breakfast and you could get as many helpings as you wanted. In fact you could walk off the street and help yourselff as nobody asked us if we were a guest. We ate in the bar restaurant in the hotel on the fisrt night. We had a party of 18. After our drink orders we received no silverware or napkins. We all placed our food orders and the food arrived in stages with a fair amount of time in between. Silverware and napkins still weren't arriving. The food that did arrive was cold and some was sent back. Some food didn't arrive at all. We deiced not to wait and cancelled all orders. My lasagne did arrive and was good for a typical frozen lasagna. My mothers hamburger was edible but lack taste. My wife's food did not arrive. Well we expresed our dissatisfaction and they gave us all the meal on the house, no charge. It was a disaster of a dinner but I ate for free in the end. We had a large party so that may have contributed to the problem. Regardless, the wait staff was unorganized and not good at their job and we didn't go back. The cafe in the pool area is where they cook all the food even for the restaurant. Hence, the cold food. We did eat in the cafe once and it was not nothing special. Cheap pizza, hot dogs, hamburgers, nachos and stuff. We only ate there bacause it wasn't worth getting dressed to leave the hotel and then get back in our suits. The hallway and the lobby on the second floor is where breakfast is served. After that it is suitable for mingling and entertaining groups of people with kitchen type tables and some lounge chairs. At night it seemed like a party area with people standing around drinking alcohol. They left their beer cans and bottles all piled up on the tables like some college party. Pizza boxes were stacked all over, it was a mess. If I pay $180 dollars a night I expect the staff to keep the place clean. In conclusion, If all the extended family members went back I would go. I first would recommend the water park in Frankenmuth. I heard it was bigger and nicer but nore crowded. read more

Worst holiday inn ever. Holiday inn use to be a nice place to stay. This place doesn't even give u a continental breakfast. Broken light fixtures. Broken microwave in lobby. Keep getting locked out of rooms due to key failure. Front desk help. Under trained. Over heard several complaints from other guests. When checked in couldn't get into room till 3 hours after check in. Splash park over crowded with little help. Only giving 1 star because it won't allow none. Don't waste your money. Spend the money at great wolf or some where else. read more

The water park is very, very small and the place was FREEZING!! The fact they advertise the water at 84 degrees and the air temp at 87 degrees is the biggest lie I've ever witnessed. I complained all day long about how cold it was both in and out of the pool, and they kept insisting the temperature was set at 84/87. Even the lifeguards admitted to me that was not true, and they were upset about how cold the water was! And the fact that towels cannot be used by ALL guests is ridiculous! We paid $145 for a family of 4, and you're telling me you couldn't afford to let us use 4 towels? Disappointed I missed that on their website, and instead, had to purchase towels. We will never go back and am glad to give an awful review to anyone who asks, including the many friends on Facebook and Twitter. read more

My best friend and I took our kids here for a over night getaway. We went with a 1,2,3,4,5 & 12 yr old. They all had a great time. There was something for everyone. Not to big of a place but definitely kid friendly. The staff here was very friendly and helpful, everybody didn't know what was going on at the same time but they were still nice and Still tried to help. The arcade was fairly priced and they also have kids eat free with every meal. The only bad things were that the floors were very slippery, you definitely need to bring water shoes. I watched a lot of people fall. There also isn't a lot of sitting but what they do have is in good locations. There's a lot to do in the area also, in the same parking lot is a giant Cabela's. We are already planning our next trip. read more

I have been to Splash Universe at least 10 times for day visits but just recently did our first overnight & I have to say it was a great experience! The room was clean & unexpectedly had a mini fridge! They hotel also had a (small) pool but wasn't over crowded & very warm. The water park itself is small but still very enjoyable. They hosted a "Pepsi Glow" party on Friday nights & it was fun. The breakfast could've been better but overall was decent. read more

This is the worst hotel I have ever stayed at. The customer service was horrible. Slow, and RUDE! When the room next to us was very noisy the front desk literally to me there was nothing they could do about it. While trying to talk to the front desk person two others came up to intimidate me. I was trying to go and talk to resolve the issue and instead got berated. Way over priced and the hotel is not being kept up. A light fell on my arm, phones did not work, drawers would not open in the chest. When I tried to get a refrigerator they said they only had 3 for the whole complex! This was a waste of my hard earned money. I suggest that no one ever come here. read more

Not sure where to start. There is inadequate staff, and a lot of parents who are unattentive to their childern causing kids to be running around rude. The water is cold in all the pools except the hot tub. Which is only for adults so when the kids are cold, and they will get cold, there is nowhere to go for warm water. They also kept shutting down the lazy river; which is abou 80 percent of the waterpark; for unknown reasons. Im not sure if my family and I will rerurn to Splash Universe again, we will probley drive the extra mile and go to castaway bay in ohio read more

Splash Universe - This place ismt the poop it is crap. - Water Parks Near Me - Dundee, Michigan

Great fun for the kids and the grown up kids. But way to much chlorine in the water park. It had an adverse effect on some of our party guests and they had to leave. Also I would suggest that party workers should have more training before going solo. read more

Oh my family loves it here! The abundance of water fun, great food, beautiful environment, and spacious, comfortable rooms were all great and fun! We're returning soon! read more

We went in August and had a lot of fun, water temp was perfect. A little crowded. Would like to see more areas for sitting. Went again in January, and the water was cold. Not as much fun, because we had to keep moving to stay warm. The hotel room however, was awesome. Very clean and enjoyed the two TV's. One for kids and one for grownups. Kids had a blast! read more

***Chemical Exposure*** Saturday February 9th about 8pm my daughter started complaining of burning in her throat. She threw up numerous times. We did not realize she was having a chemical reaction to all of the chlorine. Upon returning to the main lobby we realized the panic. It wasn't just her. There were dozens of people puking and in pain. I myself couldn't breathe but I wanted the children to be looked at first. There was a lifeguard who fainted four times. Two of them could barley walk. They personally told me ten of the staff quit on the spot. They also informed me of two different stories. The truth they said was they shocked the pool four times and didn't realize the vent had collapsed. So there was an overwhelming amount of chlorine the water. Which put everyone including staff at risk. Police arrived and spoke with my daughter first. I informed them I wanted a paramedic to come look at my daughter. Next this I knew there was ems, fire rescue, and police swarming the establishment. I have videos and pictures to show what was going on. This is the scariest time for me when we came from two hours away to celebrate my daughters birthday. Upon leaving we seen a note on the door that the water park was closing at 3:30pm Sunday February 10th. My mother is on steroids because of the chemical irritation in her lungs. Two of the people I brought needed breathing treatments. There was panic on every guest face. The ones who lived close by checked out and received a full refund. We came from saginaw and couldn't risk taking the children on a two hour car ride ride with the irritation with their lungs and throat. Christopher and lifeguard C.J. Were the only helpful staff. They could see the panic and helped tremendously. The general managers didn't show up until the next day. It's a shame that these young adult employees had to deal with the panic and frenzy themselves. Thankfully in the chaos my mother asked me to record what was going on so I have the videos and pictures of how hectic and scary that night was for so many families. read more

nmothing good about this place. Not for ages over 8 years old. To our surprise after being there for only 1 hour, everything closed down because of an "accident". The accident was a little tyke deciced to take a crap and the whole place had to clear - out. This place is beyond strange read more

Had my 13th birthday here. It was nice. It was really hot inside the water park and they close early

This is an amazing place! It's warm inside the water park, which keeps you comfortable in a bathing suit. However, it would be even better if the game room with a door directly accessible from the inside park, would be comfortable as well with respect to the temperature, but it's cold; the drastic change is quite noticeable and extremely uncomfortable. It doesn't allow for enjoyable access to and from the water park area, which limits the overall play area! read more

At checkin employees were friendly after that the guys up front delivered a TV guide like lighting flash didn't seem like he had enough time to even walk to room nice quiet clean place will definitely be coming back also letting others know how great of a place it is to take little ones read more

Took the kids there we all had a great time staff was very nice got a discount on day pass and meals.. we will return soon!!!!!Splash Universe read more

The waterpark was small but clean. My issue was with the hotel - we were assigned a handicap room - no biggie. As a matter of fact, I thought that since we were on a corner of the hotel, there would not be much noise....WRONG! When we settled down for the night (around 10:45pm), some other guests were so loud with screams, laughs, etc that I finally called the hotel and complained at around 11:15pm. It seemed to settle down a little after that but then I just turned on our TV for some background noise to get some sleep. Well, the morning "banging" started at 7am. I called again but it never did go away. I found out later that a troop of girl scouts had a sleep in (whatever that means) and we were fortunate to be in the next room. The breakfast food wasn't hot (eggs, sausage, coffee, tea - nothing hot). read more

Disappointing Experience! Both of my children complaint about "having a hard time breathing and tummy aches" after we spent a few hours in the facility not too long ago. We went home and vomiting occurred. I contacted management of the Dundee Splash Universe, but was not able to get anybody on the phone to talk to me about my concern. I left a message stating also that I had an health concern. Nobody bothered to return my call. The Monroe Health Department was already informed by other parents (that had ill children / one apparently was submitted to the ER a week prior after visiting the water park) and were investigating the concerns. My understanding was, when the MCHD followed up, that Dundee Splash Universe had a malfunctioning air vent system. This caused the toxic fumes of the chlorine to stay within the pool area. Some areas were affected worse than others and visitors were breathing in these toxics. I contacted management again, but couldn't get anybody on the phone. I sent a written letter to Splash Universe Management asking to please contact me. As of today - more than 1 1/2 months later - management has still not shown any attempt to contact me. An institution that pretends to be family oriented and children friendly, I would have expected a more sincere follow up with their visitors. Just a return phone call would have been enough for me to at least show they care about what happens in their facility. Needless to say I have no intention to return to the Dundee Splash Universe after this disappointing experience. read more

I love Splash Universe. The food is delicious . It's a great place to take the family for a weekend getaway

The water park might be fun for little kids but there is really nothing here to do once you stay there for a hour. And if u need a extra hand towel in your hotel, they charge you 15 dollars. Also there was a gas and water problem yesterday, the life guards and people were fainting and a lot of people got sent to the hospital. Some even left that night. And the breakfast is free but, it's horrible. They don't give you any forks or spoons. You had to eat with your hands. I only recommend you coming here if you and your little kid want a good time for only few hours. But not for older kids. read more

WOW! I was very excited about going to this park over Labor Day weekend with my daughter's family but after reading other reviews of disgusting and rude guests, uncleaned up vomit, bedbugs, strong stench of carcinogenic chlorine in the pool, etc. we will NOT be going to this park!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I can't believe this place got even 3 stars. We have been to all the other waterparks in Michigan and Ohio and this was the worst we've ever been too. First off you can't find the entrance... once Inside there is a room half empty with a few pair of shorts and things hanging on a half empty rack ( I guess this is the gift shop?) there's a rude attendant at the desk who gave us our wristbands. Thank god we only paid a discounted price of $50 for 3 people... Now I know why. I would've been livid to pay full $100 for this joke they call a waterpark. The saying is true you get what you pay for. Waterpark is one small room... No pool is over 3 feet in the entire place. The lifeguards all looked to be 12 years old and weren't paying attention half the time. The so called "lazy river" should be named the "stagnant pond". It barely even moves because of people all crowded in there like logs to a sawmill. The place was packed by 9am when they opened and all the tables with flimsy plastic seats were taken already. Rude people everywhere and filthy bathrooms/changing rooms/showers. Reminded me of prison showers as they were communal, the dressing rooms just had little curtains, the toilet stalls didn't lock and the floor was covered in brown sludge. We couldn't wait to leave....we came straight home so we could all shower. The only good part was the Beef jerky outlet gas station next door. Next time I'd drive the half hour just for the jerky! read more

The chlorine gas was barely tolerable. Can't be healthy. Barf in 2nd floor lobby. Pizza on elevator floor. Run by adolescents. Didn't see an adult Mgr. anywhere. read more

The hotel was nice and very clean. The water park was overcrowded! Seemed like a safety hazard - very easy to lose track of kids here! Also be prepared to have your eyes burn like hell! There is a really great bar and grill in front of the place that you can walk to and is great! read more