So sick of this place, no matter which location I go to it's all the same. No towels, windshield…read morestill dirty after wash and employees not paying attention. Can't remember the last time a mat scrubber worked ...

Never any towels at fury's feet. Vacuums don't suck in fact they're the only think about this place…read morethat doesn't!

ZERO stars would frankly be more appropriate…read more While the wash itself does a decent job, as pointed out in a prior review, support and corporate management are dismally incompetent at best. For nearly SIX month now, I have had billing issues with our account; yet multiple calls to corporate, several visits to the Evans location to meet with a manager, which inconveniently is NOT available late in the day when I typically wash cars, have NOT resolved the issue which basically involves being billed on a recurring monthly basis for stickers that mysteriously get deactivated in their system. Net, net: I keep paying for inactive stickers that I can't wash with, yet I am being billed. The inability to resolve this issue is baffling! Ironically, when I pointed out to an employee this evening during my latest attempt to resolve the issue how poorly Tidal Wave is handling this problem, he was quick to exclaim that even though he works for Tidal Wave, he TOO thinks the company is TERRIBLE.

I canceled my service after the initial discount month, just found out they kept charging me $49.99…read morefor six months after that and they say there will be no refund.

I have a monthly membership and have been coming for some time now…read more The staff is not very nice here but there's not much interaction which is ok. My problem is the number of vacuums that DO NOT work. They also do not routinely restock the cloths and refill the spray containers to clean your vehicle. To me, this is a necessity as I could easily switch to another car wash that does provide those things. Please improve the experience for your customers by making sure the vacuums are working properly and the supplies are maintained and restocked more frequently.

Great customer service my car has never been this clean! Good vacuums too…read more I like the way they pre scrub the car before the main was

Extremely friendly, helpful staff, fair pricing, and a wash tunnel that does a very decent job of…read moregetting the car clean. Vacuum area is properly stocked with towels, though a separate spray bottle with extra cleaning fluid would be welcome. Their scanning equipment conveniently relies on a license plate read rather than window stickers, eliminating the need for that ugly window sticker a competitor in town still requires even after their most recent software switch. Overall, very happy with my wash experiences at this location.

This location caused multiple scratches to my truck during a wash. After I completed their damage…read morereport, they stated they could not determine whether the scratches were pre-existing and declined to cover the repairs. We have experienced repeated issues at this location. Do not use them.

I took an extremely dirty Tahoe to Rock n Wash Auto Spa…read more I was very happy with the results. They cleaned the vehicle inside and out. They put a lot of effort cleaning this car, including removing tree sap. I was amazed how clean they got the interior. I selected their best wash for $45.00 and it was worth every penny. This is a great value. I understand that they also have $25 car washes.

I went on a cross country road trip with 2 kids and 3 dogs. Needless to say when I returned my car…read morewas in need of a wash. I'm not a frequent car wash patron, I usually just pay my kids to do it, but this was a desperate time. I was very pleasantly surprised with this establishment. I just paid $25 for the basic outside and inside wash. 2 people scrubbed the outside before I went through the auto wash. Then after the auto wash, I drove up to the bay where an employee hand dried the outside of my vehicle. After that they wiped down all the surfaces inside the car, cleaned all the windows and mirrors, took out my mats and washed those, and vacuumed the inside. The most impressive part was that they were able to get most of the dog hair out. Let me tell you, that stuff clings on for dear life. I'm telling all of my family and friends, for $25 this is the best value car wash I have been to. Highly recommend.

Avoid Sparkle Express Car Wash - Scam Alert…read more We somehow got signed up for their monthly car wash plan--without knowingly agreeing to it--and it's been a nightmare ever since. Trying to cancel? Good luck. They make it practically impossible. No one answers the 800 number, and there's no help online. They just keep charging your card month after month. The worst part? Management hides in the back while they send out some poor 16-year-old employee to deal with angry customers. It's completely unfair and unprofessional. This isn't just one location either--check the reviews across their sites. It's a pattern. This place is running a scam. Stay far away.

I went to the Fury's Ferry Location in March to get a pollen wash. The young man working asked me…read moreif I wanted to get unlimited pollen washes for 30 days for $14 or $15, gave me a card that expired at the end of the 30 days (No bar code) and I said yes. I came back twice, and the car wash was" out of order". I checked my bank statement, and they actually signed me up for recurring monthly washes and have charged anywhere from $15 to 24.95 to 26.95 per month x 2 since March 28, so this is a scam. That is $287.50. I attempted to contact them, but no answer. Parent number is a robot. I contacted my bank to stop payments which they are doing, and they are filing claims to get me reimbursed.

Always a great wash And friendly help from the staff…read more I am on unlimited and use it a lot

Waste of time, money and gas. This car wash equipment is old, dated, and needs a full renovation. I…read morepaid $23, for a single wash and the back of the vehicle had no water, or soap on it after, the wash was completed. You could still see the dirt on the vehicle. Thankfully, the nice female employee refunded me without any issues after inspecting the vehicle and verifying that the wash was defective. I was upset because the owner knew or should know that equipment is not working properly. As a customer, I expect to get what I pay for. Either update the equipment or close the car wash but don't deceive customers into believing they will receive a full auto wash when they won't. Nobody has money to just throw away, times are very challenging. If customers are still able to patronize your business give us exactly what we are paying for. I had to drive across town to another car wash, a major inconvenience.

I wanted a full detail on my Chrysler Town & Country Van to include interior, headliner, engine,…read morerim polishing, tire dressing, hand waxing as well as polishing all the glass. The job I received far exceeded my expectations. It has been a long time since my van has sparkled, outside and inside, the way she does now. If you are looking for a mobile car washing service that provides everything needed, water and electricity, then do yourself and your vehicle(s) a favor by using this company. They provide the best value for your money you will ever get. I will most certainly use them again and recommend you give them a try. Hopefully you will find this review helpful.

From the owner: We come to you! Fully equip with electricity and water, Hand…read morewaxing,buffing, interior shampooing, clay bar application and leather conditioning

They told me it was $225 for exterior and interior detailing of my SUV. They did a horrible job…read morethat wouldn't be considered as detailing at all. The inside of the windshield was still dirty and there was debris still left behind the seats. The power himself said they his employee did a horrible job and he would refund half the amount after he gets home. I called him the next day and he told me he would later. Still waiting on the refund

Have been here for a hand wax (detail) and a quick wash during which time I waited. The wax job…read moreappeared to be great when I picked up and the hand wash job was quick and convenient. The prices are reasonable too! I will be back!

I have attempted to cancel my subscription for monthly payments for unlimited car washes for over a…read moremonth. It is impossible to get someone to call me back. It's easy to subscribe and impossible to end.

All of the employees I have dealt with have been very helpful and polite. The cost has gone up a…read morelittle bit, but that is to be e pected with price increases being forced on us by minimum wage increases. Employees have a difficult time keeping all customers happy. So many want a lot for nothing. This car wash location has given better service than others I have been to. Find one you like and stick with them. Most like feedback.