This car wash is located on the same property as the Dash In gas station. One nice perk is the bundled discount--if you get a wash and gas, you'll save about $0.20 per gallon. Not huge, but still a plus.
That said, there are a few ongoing issues that make the experience frustrating.
First, cell reception around the wash area is very poor (at least on T-Mobile). If you're trying to purchase a wash through the Dash In app, you'll likely need to be at the gas pump or inside the store. Even then, I highly recommend screenshotting your wash code immediately--otherwise, you risk losing it due to app issues. Unfortunately, staff onsite can't retrieve the wash code for you, even if they can see your purchase. If you use the kiosk instead, you'll probably avoid this issue.
Second, maintenance seems inconsistent. One of the exhaust/drying fans has been out of service for quite some time, and there doesn't appear to be a clear way to report issues or get updates on repairs.
Lastly, customer service hasn't been great. I reached out about a wash code issue and was told I'd receive a complimentary wash, but it's been over a week with no follow-up. Responses are slow and not very helpful.
As for the wash itself--it's just okay. It'll get about 80% of your car clean, but you'll still need to do your own drying and glass touch-ups if you want a spotless finish. On the plus side, the drying cycle is fairly long (around 80 seconds), which is better than most.
Overall, it's convenient and works in a pinch, but the app issues, lack of maintenance, and weak customer service hold it back. read more