Decided to spend a rainy day looking at vehicles. Sims Buick GMC was a hit!!! We ended up…read morepurchasing a 2021 GMC Sierra AT4. Mike LeMay is the man to look for when you stop in. Definitely the best shopping we have had when purchasing a vehicle. Mike was more than willing to answer questions and make the transition smooth. Thanks again!!

I dealt with a person over the phone who quoted the price of the car four times when I went to put…read moremoney down on the car. Suddenly the price changed. I talked with the sales manager, John, who was aggressive and defensive to talk to. it was going to be his way or the highway. He wouldn't listen to a single word, I said. he talked over me and interrupted me. Not to mention he took it him four hours to return my phone call. There are many other dealers who will appreciate your business. I would steer clear of this place they treat people with complete disrespect everybody is always looking for the best price but there's also to something to be said about how you are treated.

Flew in from New Jersey for a '12 Fusion Hybrid. Well worth the trip! Ended up with a…read morewell-maintained, clean, low-mileage hybrid for super cheap given today's insane prices! Dealerships like this are just very rare. Leo is such a nice person. He is honest, straightforward and transparent. It was a great experience from when I first contacted him through the purchase. He was an excellent communicator, the car was exactly as he had described it, he gave me my time and never pressured me into the purchase, and was very accommodating (he opened up early special for me so I could get on the road back to NJ!). This is a man who gets it. When your customers walk away happy with the car they purchased and don't feel deceived and taken advantage of, they will come back again, and they will refer you to their friends, causing your business to actually grow. Seems like simple math, but after two terrible car purchases in the past, and after sifting through countless other dealerships for this one, unfortunately that does not seem to be the common thinking. You need to grab on to places like this! I can't recommend Cleveland Auto Store enough. Thank you Leo, and may your business only grow!

J went to them after a recent cht 7. Leo was able to make it happen for me. I put down 800 and have…read morehad my car with no major issues for 4 months now

I'm truly saddened, and I really, really hope it was just oversight due to being busy. So..we took…read moreour Subie in for an oil change. I left with a three page document listing photos and "suggestions" for repairs. A couple were deemed "critical". The total was $3k plus. I was bewildered. I grew up a tomboy (as well as spent two decades with a Honda and Subaru gear head). I know enough about vehicles to not tolerate being taken for a fool at an auto shop or car dealership. The front brakes did need done (rotors and pads and not complete assembly as stated by the dealership). We took the car to Walt's Service in Highland Heights, and they did a fantastic job (OEM parts) -at 20% below dealership quoted price. The mechanic thoroughly cleaned the calipers, etc front & rear for us, stating rear rotors and pads had at least six months wear remaining (the car hasn't been driven much over 40k miles in 7.5 years ). Now, the much larger repair quoted as being critical by the dealership pretty equated to major front suspension work. Thousands of dollars worth! How? As we baby the car and it's almost 7 years old with 41k miles?! So we looked around.. My better half asked around for Subaru repair shop recommendations. God bless his coworkers who recommended Subie Solutions. Sam (the owner/mechanic) spoke with me and *gasp* did NOT proceed to mansplain. So refreshing to speak with a male auto shop owner here in NE Ohio who treats females respectfully and as peers when discussing repairs. We dropped it off, and guess what? The repair was literally 14% of the total given by the dealership. The car runs great now, and I can't be happier. Needless to say, Sam and Subie Solutions has made life long customers of myself and my partner. Absolutely recommend for fellow Subaru owners. Now, what the dealership DOES do at a fair price is convenient and done with good customer service: oil changes. I will continue to get them done there, as they have a stellar customer waiting area that is also dog friendly.

They had the new Subaru Forester we wanted in stock for immediate delivery. It is a beautiful…read morevehicle dramatically improved beyond the two older ones we already owned. They have all been fantastic vehicles. We just brought it in for the first maintenance and Franco made the whole process easy and efficient. Thanks to everyone there.

The team approach here was really appreciated. Billy and Gabriella really went out of their way to…read moredirect traffic efficiently and check in throughout the process. Igor was willing to give me a Skype tour of the vehicle, which was really appreciated by us out-of-towners. Finally, Pat Federico even touched base to make sure all went smoothly, as well. I highly recommend these guys...really happy with the experience and my Mazda.

They are a bunch of scammers , buying their mess to keep seeing same results nothing a warranty…read moreforget about it might as well forget it about it is treated as you don't have one ! Speaking from a female driving alone was the most terrifying mess , cops, family trying to locate me , techs don't know anything i seen multiple comments saying similar thing's I'm going off what i experienced and this head fella in charge became upset on a factual Google review being that laws happen to govern me as a consumer they are being sued for everything i can name !!! You are doing a disjustice to anyone in line of a purchase!!! Stay away once it's something they claim can't figure out you back being unsafe !!! Now i am going to give the attn it is due stay away from scammers all they want is a sale and have mountain of evidence i hope by my truthful post it honestly does hurt your business should've honored the warranty while being in Breech!!!! My experience was 100% trash now I'll be in touch with fox 8 on my side!!! Since they get bothered about what's being posted not my safety!!!! Now i will send in my complaints to news room get even more attn!!! You dont have a clue on who you failed the same person who will legally make them do right by me !!!! Overall go to a auction!!! And lastly 1 thing about telling the truth it needs no motivation just as the company only wants positive comments like pretend something on websites that are not true they haven't stood by anything i promise since the purchase they can't show any 1 anything they have serviced after multiple breakdowns and multiple tows that is true to see something towed sat up just about a month in the back come get it same problems , same everything cutting off but mind you a warranty is in place been however comments on Google is far more important like wake up calls recorded early in the morning so a set up was orchestrated because i told my family i am being harrased which entailed gave ganley more of a reason to not fix something that has been there enough times!!! Now 3 times before a post was even made !!! I received same dry ass attitude fob back we can't find problem then they ask do you have a warranty ? What a joke yeah over 2 years your warranty and still 0 results now they have this mission which is interesting considering the down playing and expecting and requiring to much for nothing i can promise you the narrative she's problematic we will let the necessary ones determine that i have no dang reason to hang out in freaking dealerships that isn't interested in nothing but a purchase and waiting till my warranty runs out to find the problem 1 thing is my age is where I'm protected even more but because i just lost my spouse litterly they also knew that seeing Kenny is with me when bringing it in and he taken ill and the unempathetic souls took advantage of that and some places honestly are like that i have family but nobody should be woken up !!! , trying Intimidate me !!!!! And giving me a unfixd truck that is how i recll it !!! So does my receipts !!!! And seeing all the feedback my truth is too much to receive feedback i almost can bet anything you won't see any regarding something they won't do and have a legal rite to do it !!! If someone possess more concern about a bad rep wouldn't it made sense to do what i keep coming in there for and 1st time of purchase not exactly sure what a person suppose to think and it isn't not 1 time has it be told to me i havnt not had it maintenance because i honestly have tire lite or a nail in a tire no big deal vs cutting off i do go visit to ny i should'nt feel limited paying on something i can't depend on !!!! And now I'm being complicated yeah now I'm stuck with something!!!! Then the freaking oil changes prices can be beat !!! They use that against you or remind you like so what where i go !!! That has nothing to do with this contract being breeched only way i know is to tell the truth isn't like nothing been sent regarding bad practice dealing because that is exactly what it was ! And i was thinking dealerships wouldn't want the press to reach out placing a blemish on the business i can't honestly care about a business vs my safety!!!! And lastly thru the Magnuson - Moss - Warranty - Act !!!! So whatever the reason I'm sent out , away another year later i am within the guidelines to be a 100% protected and we can take it from there !!! I'll say how ever many times i feel the need not keeping me safe upon multiple times are you kidding me !!! So I'll make being inconvenienced worth my while !!!! They didn't even let me replace the gas or pretty much nothing and if my experience was with any other dealerships i would be doing same thing honestly. Unprofessional at best and the object is to resolve situations that has been addressed feels like i have worse than a lemon i just don't see the point of this warranty.

Bought an '05 Grand Caravan back in March 2020 on EBAY. Had it delivered to The Cuse for a good…read moreprice. Just had to update the battery. Still running it to this day. Nice and clean vehicle. Thanks Stan!

Dude exclusively sells lemons. Do not expect to get a good car. Purchased a truck in the past and…read moremade the mistake of thinking it was okay, ran it through car wash and all the trim fell off because it was glued. A few months later and now I'm having engine issues.

I keep coming back because of the people .. Melissa is the best. She's always there with a smile,…read morepolite, and knows me by name ​

I purchased a 2014 jeep patriot from here and the car has been awesome! due to wear and tear , I…read morehad a lot of work needing done to make it safe to drive and drivable again. Melissa and her team did an amazing job! She kept me informed on what was all going on and did an incredible job. My car is driving like new again. thank you Melissa and other crew you're amazing

I have been a customer since 2002. I had horrible credit and was really struggling after a lengthy…read morecustody battle. I went to DB Motors with nothing in my pockets just to see what they could do. I was not expecting to leave that day with a Car. When I arrived I met with the Owner DJ. I explained my situation and he said we could work something out. I picked out a minivan and took it for a spin. when I got back he then showed me a different minivan. It was a little more money than the one I drove but DJ explained that the other one was better on gas and had safety features the other didn't. he stated that with my having 6 Children he would feel better knowing I had the safer vehicle. I drove off the lot that day after giving him $250 and then working out an agreement to bring another $250 the following week. I made payments every other week. One night I was driving home and my Tie Rod Broke. I called for a tow truck and then called DB Motors to leave a message and let them know the car would be towed to the lot and what had happened. I figured I would hear from DJ in the morning. My phone rang two minutes later and it was DJ the owner. He told me to cancel the Tow and he came and got us. he towed the Minivan back to the lot and made sure my Family and I had a vehicle to get home. The next day he fixed the vehicle and only charged me for parts. I was shocked " his reply to me when I stated that was " Look I have Kids and I would not want my kids on the side of the road waiting for a ride late at night." Ever since that first encounter with DB Motors I have purchased several cars. I have referred friends and family and everyone has been satisfied. I have always told Friends that when it comes to buying used cars on Vine St the only place I will deal with is DB Motors.

My Boyfriends Dad financed a car here and it was in very good condition and cheap for a Subaru! He…read morepaid off the car pretty quick and helped him with the financing process! Very Nice there and Highly recommend if u want a cheaper reliable car!

Great used cars! Useful for day to day commute around the city. Let them be the stepping stone to…read morehelp you build credit while you save money with a purchase of a used car with no financing so you can get around and make some money. Or if you're just not interested in spending a large amount but need something decent, check them out.

From the owner: We specialize in customer satisfaction read more

I came into Action Auto to purchase a pickup truck. Not only did they have a local shop ensure the…read moretruck was in working condition and replace a water pump, free of charge to me, they were also a pleasure to work with. Russ and Leo helped me every step of the way, and were incredibly accommodating. I even spoke with Russ about my current daily driver, and he was happy to inform me of the vehicle's weak points, which I was able to repair before they could begin to cause issues. Overall I am thrilled with the level of customer service that Action Auto has provided for me.

From the owner: Why buy from us? We go the extra mile for you! With over 50 Years in Combined Experience, We offer…read moreGreat Customer Service and a Commitment to Northeast Ohio for over 20 years. We have over 100 of the Cleanest Vehicles in Stock and We have Competitive Pricing. We now offer "Guaranteed Credit Approval Financing" for Everyone. Remember NO RUST HERE...... We have gone mobile; type: actionautowholesale on your smart device.