Krystyna was very invasion and rude. When there were issues in the unit she assessed the problems,…read morecall for free estamite, fix MAJOR PLUMBING jobs on her own with materials purchased from dollar tree, and charges too dollar for POOR SELF REPAIRS! Three tenants have left in 1 year of Krystyna taking over the property.

Always enjoyed working with Greg Rice and his team. They responded quickly to all service calls…read morefrom tenants, and did good work. They also do a great job with getting units ready to rent ( not cheap) but then did a great job getting good tenants at top market rates. I didn't have time to manage it myself, and the Nexus team stepped in and ran my properties profitably. The maintenance guys were always excellent to work with, and understood cost/benefit decisions that are so often needed.

the Moss Home team go over and beyond with their customer service and attention to detail. They are…read moreempathetic yet professional and no job or request is too much trouble. Would highly recommend.

I continue to get phone calls as well as mail from Moss Home Solutions looking to buy my house for…read morean under valued amount especially since we just got through renovating it. I have tried to get onto their website to send them a message but the site won't open. I do not know how they got my name and address because I am NOT planning on selling my home. So they need to stop hounding me. Bad for business.

Benjamin Frink with Badger Realty was a life saver not just once, but twice. I went to Ben after…read moreseeing one realtor who was very unresponsive and just didn't understand what I/we were looking for. I know I didn't make it easy for Ben either. I had him show me/us at least 30+ houses between MA, CT and RI. He helped my husband (at the time) and I buy our first home together in 2016, then later down the road when life happens and things don't work out, he then also helped us sell our home in 2018. Ben made what can be a very stressful process seem so seamless. We all had a few meals together, went on motorcycle rides and spent time together while Ben went out of his way to get to know us and what exactly we were looking for. To speak even more highly, the first time home we bought was in Connecticut where the agency was not yet licensed. Ben went out of his way to have his broker get licensed there just for us, and spent more time getting to know the area just for us as well. Ben made the experience quite incredible, and I'd be thrilled to use him again and refer him to anyone!

I was with Badger Realty for 12 years. I had rental property in Pawtucket, not living there and…read morecommuting from Boston was a hardship I found Badger Realty and Jason Badger managed my properties during all that time providing all the services that I needed at a very reasonable price, bringing in new tenants resolving issues, collecting rents and putting up with complaints which was not part of the service, snow removal it really is "one call does it all" I can go on and on but I would not use anyone else , Jason is honest, dedicated to his clients and a real hard working person, most people say that the property management companies in RI are all the same I can tell you from my experience they are not! try Badger and you will see the difference immediately. Inessa is ahead of sales and helps Jason with all the other services, she's always there when you need it, she has great contacts for contractors or anything you may need, she found great tenants for my apartments, and like Jason honest hard working person that will take the time to listen to your issues and resolve them. When I sold one of my house I went with Badger , Inessa sold it the first day it went on the market for more than the asking price (and the seller's market was not that great), She followed through with all the paperwork and supported me all the way until it was finalized . I can assure everyone, people like this are hard to find I was lucky, I thank them for their service and excellence I hope who ever reads this may find the help and peace of mind they need like I did. George Tavares

The process of searching for our first home was a daunting one... Until we met Ron! We had found…read moreourselves lost in the sea of information out there, and frustrated with the process as we learned time and again that online listings were unreliable. Meeting Ron, however, turned the whole experience around for us. He helped us confidently navigate both the shopping and the buying process. Ron's attention to detail and wealth of knowledge made the Mercurio Group an invaluable part of the process, and we learned so much every step of the way. He took the time to get to know us, and understood exactly what we were looking for in our dream house. Ron kept our search on track by filling our weekends and inboxes with open houses and listings that matched our specific (picky!) criteria, and he helped keep our spirits up whenever we'd start to doubt whether the right house would come along. We would often wonder whether Ron ever took a day off, because he never let a call or email go unanswered. From our first phone call with Ron, to our final walk through and closing with Sherri, we felt that the Mercurio Group truly cared about finding us our perfect home. It's clear that their clients and professional relationships are important to them, and that's reflected in the level of service you'll receive every step of the way with a Mercurio Group agent. Working with Ron was such an important and memorable part of buying our first home, and we'll be forever grateful!

As a first time home buyer, the thought of buying a house seemed quite overwhelming. Ron was such a…read moregreat help throughout the entire process and made things super easy. He and his team are so amazing and supportive. If you're looking to buy or sell, they're the ones to go to! Thanks for your help Ron!!!!

Joshua helped me to understand the property process and my options in very fair and honest way. I…read moream from California and he explained me everything about the laws and commitments that I will be making post buying. Thanks Joshua.

This is our second time using Josh as a buying agent and first time as a seller. For the buying…read morepart, we got the same quality, professionalism, and hard work that we've got the first time. He was actually able to negotiate way below the asking price for us. For the selling part, he was also great. Compared to many of the realtors in the Providence area, Josh takes amazing photos. We almost wanted to move back in after we saw them. He took great care to present our house in the best possible light at the proper time. We ended up getting an above asking price offer within 2 days of listing. Whether buying or selling, I completely recommend Josh as you won't find a hard working or more knowledgeable realtor in Rhode Island.

Discriminated against for being a high earning woman with a disability/support animal. David was…read moreextremely upset and condescending when asking me if I truly make 6 figures and angrily asked for proof of paystubs. And proceeded to say I did not qualify due to my service animal's breed. Did not bother asking for supporting documentation nor conducted an assessment of my animal.

Samson gleefully rented me an apartment they had not viewed in over 5 years. Landlord showed…read moreapartment with some of previous tenant's possessions still there and bathroom blocked off so I could not fully view. It looked promising and I was under a huge time crunch to find something. Problems became apparent after I moved in. Place has OUTDATED ELECTRIC (old loose outlets that won't hold plugs & heat up. Ancient breaker box) and a huge BLACK MOLD problem. No bathroom lights/Shower wasn't functional until a week after moving in and only because I found someone to fix it. Is some of this on the landlord? Most definitely, but just know that once you sign the lease & they get their fee, you are on your own. They do not care if they find you an unsafe place.

On time and efficient. Quality timely service. Had faucet replaced leaks repaired and sinks…read moreunblocked all A1.

"I've been disappointed with this property management. Unexpected charges were added without clear…read moreexplanations, and getting answers was difficult. Routine maintenance wasn't done, the grass often went uncut, and during major snowstorms, the driveway wasn't plowed. I expected the services promised in my lease. I hope management takes these concerns seriously and addresses maintenance issues promptly. If accurate, you could add, "Based on my experience, I encourage prospective tenants to review their lease carefully and ask about maintenance responsibilities and fees.

RentProv gave me the best rental experience I've ever had, and I've rented in many places…read more They were consistently responsive, efficient, thoughtful, and easy to work with. Whenever something came up, it was handled quickly and professionally. Early in my tenancy, I noticed mold in the refrigerator's water dispenser, and they replaced the refrigerator almost immediately. When the old stove and cooktop stopped working properly, they replaced the full range with a brand-new, very nice appliance. When the water heater broke a few months later, that was also replaced practically right away. The maintenance staff were always kind, helpful, thorough, and respectful. I never felt like I had to chase anyone down or fight to get a necessary repair completed. One of the best examples of their reliability happened during a major snowstorm. The roads were barely passable, but I woke up one morning to find that my driveway was the only one in the neighborhood that had been plowed. My neighbors were genuinely asking how RentProv had managed to get it done. I eventually purchased the house I was renting, and they continued maintaining the property and responding to issues through my final days as a tenant. They never started doing the bare minimum just because I was about to close. Shannon, in particular, was wonderful--professional, thoughtful, organized, and genuinely invested in making sure everything was handled well. I can only speak to my own experience, but mine was consistently excellent from beginning to end.

I would leave zero stars but it isn't an option. avoid at all costs…read more they don't take care of the property, everything you need done will be done late and bare minimum. the "property cleanup crew" they sent was literally an elderly man and his two adult children. they showed up in a rented box truck with one shovel. they then stole MY shovel, and the yard was not cleaned up. bricks strewn about, poison ivy, it was pathetic. I'm a combat veteran with ptsd. I have a medical marijuana card and grow my own medicine. the owner of the building I was renting was fine with it, as it was completely legal. Rent Prov called the police on us, who showed up and told them that I wasn't breaking any laws. They then tried to evict us, even though the owner told us it was okay since the police made it clear it was all on the level. I should also include some pertinents: no one else lived in the building except my mother who rented the floor below us. there are only two units. literally no one complained. also, when they couldn't get in touch with me because it was Friday night at 9pm, they began harassing my elderly mother (who again, rents a separate apartment and has nothing to do with my LEGAL medical marijuana. Lawyered up and they backed down like the unprofessional losers they are. we broke our lease early to get away from these incompetent morons. do yourself a favor, avoid at all costs. the lawyer was provided to me by a veterans organization free of charge. he looked into Brian Weinstein at rent prov and apparently he is WELL known in the legal community as a royal POS.