My son suffered a serious tibial tubercle avulsion fracture in July that required emergency…read moresurgery, and his recovery has been extraordinary. I truly believe so much of that progress is the result of the care, attention, and expertise he has received at CNMR. I especially want to recognize Jonathan M. Kula and our physical therapist Megan Hartnett. Jonathan's assessment was incredibly thorough and thoughtful. I reached out after calling several places but wasn't getting my questions answered. I left a message and Jonathan called back within an hour. He made time for us to come in the next day (even though he was booked solid) and even offered to meet me and my son in front of the building in case I needed help getting into the office. He and Megan Hartnett took the time to understand my son's injury, read all of the reports, asked pertinent questions, and then proceeded to explain to us the plan and process for his recovery. His first priority was getting my son mobile and moving forward safely and confidently. That level of attention gave us tremendous reassurance during what had been a very stressful experience for our family. Megan Hartlett has been equally exceptional throughout his rehabilitation. She has approached his physical therapy with such care, patience, and skill, while also knowing when to challenge him and help him recognize how much progress he is making. Watching him regain his strength, mobility, and confidence has been remarkable. We still have a ways to go but here we are over the half way mark and I'm happy. There is a big difference between simply providing treatment and truly caring about a patient's recovery. Jonathan and Megan have made us feel that difference every step of the way. We still have more of the recovery journey ahead of us, but I wanted to take a moment now to give them both a very special shout-out and to say how grateful we are for the care my son has received. This isn't a fancy 10,000 square foot facility that looks super slick. I've been to those and nothing compares than the personal patient care. And every single person here--from the warm welcoming smile of Ms. Sharon to the other PTs I've never even met but see in passing--all have been nothing but kind, courteous and caring. This is a special practice that deserves special recognition.

I've been coming here for over six months. Never experience has been very good. My PT is Dr…read more Jordan M. I can't say enough good things about him. But to start: He genuinely cares about his patients. Not just the one on one care for PT, but as you as a person! I get to spend an hour with him and have really good conversation along with getting excellent care. He is very "hands on" which I appreciate. He listens to your concerns. And he goes hands-on whether it be massage or be cupping. And then gives you exercises and make sure you don't leave until you understand what you have to do. I even convinced my own wife to give Jordan a try as her PT and she truly understood what I was talking about. The front office staff is always helpful and polite Every time I call she picks up immediately and it's very helpful. They take my type of insurance which would be a dealbreaker if they did not accept Blue Cross Blue Shield. Every appointment with Dr Jordan, I leave feeling heard, encouraged, and like real progress is being made. If you're looking for a PT who will treat you like a whole person and not just a case file, look no further. Highest possible recommendation! It'll be a sad day when I no longer have any PT issues. Because I won't have an excuse To come here.

Claire did an excellent job supporting me through some lingering injury recovery that another PT…read morewas unable to diagnose or solve. After a few sessions I feel much better equipped to handle my reentry into sports and hobbies that I love.

It was a cold Saturday morning in February and I was cutting it close to get to spin class. I…read moreparked and sprinted the two blocks to the studio and the frigid air hit my exposed calves below my 3/4 length workout pants like a brick. Didn't think anything about it until I felt a tug in my right calf within the first two minutes of spin class. I let it heal for several weeks but it never quite felt right. For months, I had a nagging tightness. Not pain, but lingering soreness. Stay with me here. I re-tore my ACL on my left knee a few years ago and opted not to have surgery again. For the most part, It's fine because I "retired" from the sport that caused the injury, but it's occasionally wobbly and my knee randomly pops out of place. So I decided to do what I should have done years ago and go to physical therapy to work on strengthening the muscles around the knee. Hope you're still with me, just trying to set the stage for why Rose Physical Therapy is amazing. I'd met the husband of the owner at a Yelp event and he mentioned that his wife has a physical therapy business. Looked up the business later and saw that it had solid positive reviews. Also saw their business cards at Pacers Running and the employee also had good feedback. I made an appointment at Rose and was assigned to Laura based on my symptoms and her specialties. The DuPont office is bright, clean and modern. It sounds weird to comment about the aesthetics, but it really contributes to the experience and my comfort level. Laura is amazing--she takes the time to listen to where I'm having issues, especially during our initial session. Highly recommend! While I thought only my knee needed work, I mentioned where I continued to have calf tightness and she took a look. She explained where the muscles around an injury can lock up and if not loosened up, stay tight even when the original strain heals. During sessions, she works on those tightened muscles with some kind of sculpting tool, does dry needling to release some of the knotted, triggered areas, and then we do a series of exercises to build up strength and stability. I need to be better about doing the exercises at home to help speed along my recovery, but from the office visits alone, my problem areas are improving and I'm so glad I finally made that first appointment to get started. If you've got a nagging issue that you've been putting off addressing, go to Rose and get yourself right!

The quality of care is pretty good (friendly, knowledgeable). However, the billing process and…read morepatient portal are frustrating to the point of this being too stressful of a practice to go to. I can't be certain I am not overpaying for services here. You get constant reminders to pay your balance (sometimes pay or you can't schedule) BUT the portal only shows billing statements (an unclear pdf of the visits there *was* an outstanding balance for). It's unclear because the portal does NOT give you the option to see (1) Past payments you made, (2) An explanation or summary of WHY your balance is what it is. CFAO (the people behind PhysioDC) also don't necessarily map your checks to the specific appt -- so it's impossible to track why you STILL have a balance despite you having sent a check each time you were billed. Very stressful, unclear. It's not right to have a payment balance and not make it easy for patients to understand where the balance is coming from (or dispute it).

I regret coming here. I trusted Chris because of his years of experience but this was the worst…read moreexperience I've ever had with a pt. Similar to another poster, I spent around 15 minutes with Chris per session and even less when he was late (often 10-15 min after my appt time) getting me from the waiting room. He'd juggle 3 patients at once (nobody else at the clinic did this) and even when he didn't have this many patients I was alone while he was on the other side of the clinic or he just disappeared completely. When I brought up concerns about pain (not muscle pain or soreness), he'd just brush off my concerns and rush through my questions. Older reviews mentioned how friendly the pts are but this was not my experience. Chris was nice at first but then was checked out. Most of the time he was either glued to his computer looking at restaurant menus or chatting with his friends who came to see him. The final straw was hearing him make completely inappropriate comments.

I wanted to say a huge thank you for the chance to receive health care and advice from Michael as I…read moreworked through my recent adductor injury. I find injuries very challenging to navigate. I appreciated that Michael was realistic about a likely timetable for me to return to my activities and also gave me many different exercises to do and which I can continue to do to maintain strength in important muscle groups in the future. Rave reviews for Washinton Wellness!

Personally I don't think anyone can comment on the treatment style of 30 minutes with your…read moretherapist for 1-1 and 30 minutes of supervised exercises while working with the next patient UNLESS YOU OWN A COMPANY THAT TAKES INSURANCE !!!!! So read that stance again- this practice TAKES INSURANCE. For most people that means nothing- there's an assumption of we have insurance so a practices should take it. As an insurance accepting practice myself- that is NOT how it works. Small medical practice's (solo woman owned / mom and pop establishments etc like this one)- take a HUGE hit when accepting insurance contracts for their reimbursement. At this point many small business are getting paid HALF of what their cash only / self pay only counterparts are getting paid. Also- keep in mind, an insurance contract doesn't increase with inflation, cost of living, rising employer salaries etc.... I give the business lesson because it's only fair for people to be informed as to why a business structure is what it is for the sake of survival... Now on to the actual PRACTITIONERS- this staff is honestly saving people from surgeries, worsening conditions, and maladaptive body patterns... I've been working with them for 8-9 years and my mom now drives from VA to go to them as well. They're priceless in their cleanliness, knowledge, anatomy and functionality awareness plus FULL body attention. I cannot express how many times a DOCTOR or SURGEON has sent me in for an issue- and they've figured out it's stemming from somewhere totally different ! They also are certified to do dry needling and that's PRICELESS !!

I started going to Pivot about two months ago with a knee injury. I have been to a handful of…read morephysical therapists for various things over the years, and Trey Persson at Pivot has been the best. He did a very thorough evaluation and put together a plan based on where I was physically and my goal to run in a specific race. He gave me aggressive but doable exercises and helped me put together a running plan, adjusting it as needed based on my pain level and feedback. The 2 or 3-times a week PT sessions were organized and allowed for flexibility based on how I was feeling. Highly recommend both Trey and Pivot.

The issue I had was eventually resolved with their help so they provided the service needed…read more But I found there to be a lack of professionalism at this office. On a number of visits, I felt disrespected as a patient. The PT I had didn't have good listening skills. He regularly barked orders and even snapped his fingers at me once. Very domineering person, which I am not sure is what you want in a PT. Important to check in with patients and where they are coming from instead of treating people like a set of boxes to check. They must be under some pressure to deliver some corporate result? I dealt with unnecessary drama because of the PT's poor social skills. I won't be returning to this office.

Turning 96 in June 2024, I have had excellent health but experienced a number of minor injuries…read moreconducive to using physical therapy. So I had had previous experience with this kind of treatment. The time I spent at Star was the best. To begin with, the facility is pleasant, with large windows, and very well laid out so that three or four therapists can work freely with patients with different levels of need. The atmosphere is welcoming and exudes a sense of community, working together to produce comfort and high performance. Sam Dozier, receptionist and Therapist Aide, greets people warmly, tirelessly arranges schedules to suit your convenience, and throughout your time there offers compassionate support. I worked alternately with Kyra Corradin and Aysha Ehsan. To sum up, I found them to be kind, caring, and focused. They are professionals with a special understanding of the power of movement to refresh and restore. Although work in the sessions is directed to particular areas of the body, the target is the whole person, not just a sore neck or knee. Kyra and Aysha began each session by asking how I was feeling that day with an interest not only in physical issues, but also in my spirits and general outlook. Their goal was to make me feel better through movement specifically directed to areas needing attention. If I indicated pain in a particular area, they would begin by massaging that spot, literally demonstrating the common expression, "I can feel your pain." I always did feel better after my sessions. However, both therapists strongly emphasized the importance of taking personal responsibility for learning and doing prescribed exercises at home. I thought they were great teachers, very good practitioners of their trade, and good at motivating me to carry on the lessons ourselves.

I went to STAR to get help with stretching, to be able to do the splits for competition dance…read morepurposes. Stretching on my own was losing its effectiveness and I wanted to see if there was a deeper problem that needed professional help. I had appointments with both Kathy and Annie. Unfortunately my first few experiences weren't that positive as far as the therapists being on time (for one appointment I had to wait 30 mins, due to traffic. But imagine if it was the reverse, I'm sure I would have been charged as a no show or wouldn't have been able to still have my appointment that day). It was a bit odd working with 2 therapists, as it seemed they both had their own approach to PT that didn't always line up with the other's instruction. Annie was nice and pleasant to work with. However, after about a month of going twice a week every week, I asked if she thought the sessions were what I needed (because they aren't cheap!) She recommended yoga. My last comment is regarding their billing practices. I paid the first bill in the office, and received the second bill in the mail. However the bill stated it was already past due. I called the office to pay and asked why the bill was past due. I was given some excuse about the way the insurance payments hit. That's unacceptable to me and has never happened in all of my adult life. Overall the experience going to STAR was one I didn't feel I benefited from, and could have saved a lot of time and money.

Elliot did a fantastic job, he walked me through the entire process during our session. I came in…read morewith limited mobility and left with full mobility.

For the first many months, this was a great place. I fear they have become the victims of their own…read moresuccess. I initially had a therapist who was very focused and provided a full one on one session. But more recently, a different therapist spent half the time out in the hallway socializing with other therapists while I waited. Continuity was no longer possible, you cannot book the same therapist who is familiar with your medical issues, but are expected to start over with someone new each session, which wastes at least ten minutes. The massage: I asked for a soothing calming massage after a traumatic accident and instead received more of a chiropractic yanking around of my limbs. Sadly, I am moving on to a different clinic.

I had been to ThriveAgain Physical Therapy and Wellness years ago. I'm so glad to go there again…read more Dr. Nava Szwergold is knowledgeable, attentive, sensitive, creative and professional. I very much appreciate her approach to solve unique situations and her understanding of trauma. I'm so glad to be in her care!

Dr Sarah Thomas is lovely and very helpful. Explained things thoroughly and kindly. I couldn't…read morefinish my treatment because I couldn't afford it, but the few visits I had and the home exercises she recommended were a big help.

I'm posting this on behalf of George an elder family member who doesn't know how to use yelp…read more "At my age many changes happen and thank god I met Chris who works in the same building. His practice is the best out there he really cares and that is apparent on how quickly I've recovered."

EDIT: I've continued to receive good PT care from SET, but poor communication and support from the…read moreoffice for things like billing. I'm not getting the invoices that I need to submit to insurance, and the office staff is being uncommunicative and sending me the wrong things. As they have done before. I'm so tired of this. I'm lowering my rating to 3 stars.

I wish I could give negative stars…read more This place is a classic example of the exploitative nature of our country's healthcare system, which is an issue bigger than myself and Yelp reviews, so, with that in mind, I will boil it down to: If you don't have a copay or have a high deductible plan, expect to pay DOUBLE what they quote you per visit. Their practices are misleading, opaque, and intentionally exploit (and perpetuate) the consumer's ignorance about the services they receive... but this is something you only get to experience when you actually have to look at your medical bills, and they know you probably won't. Before I even realized any of this, I found another PT (Washington Wellness) that quoted me the exact same fee per visit and, crazy enough(!), that was how much I was charged. Shocking, I know. On top of that, the services they offered were far superior. Is it just ironic that they both quoted me the exact same price yet Physiotherapy Associates charged me twice that amount while providing me with fewer services than WW? Yeah, probably. In sum... if you have a high deductible plan (or worse, no insurance), do NOT go here. I would also recommend not going here if you don't feel like supporting a business that perpetuates the corrupt and exploitative nature of our current healthcare system. There are many places that can offer you the same/ better treatment who deserve your money far more.

This place is excellent!…read more I came here after starting off with a horrible PT and about 6 months after my injury, so I was in pretty poor condition. I started off with Stephanie who was great, she worked miracles on my injury and gave me great exercises to do at home. I have a really demanding schedule and could not always see her my minimal available time slots, so I started seeing Chris too. Chris was excellent too and identified the cause of a strange pain I could not resolve. The admin staff is great here too. They are very organized and always answer the phone on the first call. The best thing I've found about Physiotherapy Associates is they spend a solid 30 minutes doing manual manipulation where as other places just give you 5 minutes and the rest is spent on exercises. I would totally recommend this place!!