Please take 5 minutes to read this post, it could save you! I also ended up here after the fraudulent "good reviews". On 07.20.26, we dropped off a Diesel Engine truck that had gone into limp mode. Truck had to be towed a long-distance home or drive slowly to a repair shop. Saw good reviews & landed at Spike's Auto Repair in Jefferson, GA. After 3.5 hours and a $225.00 diagnostic fee (Level 2), the diagnosis/subsequent repair needed was: Remove and Replace Right Fuel Injector (One) No.1, No. 7, Cylinder 1,5, 7, Sierra, Silverado ($800), Program Injector ($450), Standard Ignition Fuel Injector ($433.90), Standard Ignition Fuel Injector Connector ($139.31). Total Labor and Parts Above: $1,863.55 (#5 injector and pigtail/harness). Total Diagnostic Fee + Labor/Parts Above: $2,088.55. On 07.23.2026, after being told it took 7 hours, 3 different scanners, and eventually having to "go through the back door" by tech David Martin, the truck was ready. Only it wasn't ready! 20 miles down the road, engine light was on again, truck again in limp mode. This is where the issues come into focus. Truck was driven back to Spike's at 40mph. After 3 more business days, it was determined on 07.29.2026 that the truck now needed NOX sensors for another $1,245.00, repair was declined. David told us he was continuing to get different code(s) every time he plugged his scanner in. The truck was picked up. We had asked Alexis at least 3x in 10 days for another mechanic to look at the truck, told that was not possible. Truck is taken to another shop in Athens, GA. After 10 full days at Spike's, the shop in Athens had the truck completely fixed in 30 minutes. All it needed: a pigtail/harness on the #5 injector. $195.70. The pigtail/harness that we were told was already replaced. The #5 fuel injector was good, did not need replacing. The other shop did utilize Spike's diagnostic, another diagnostic fee was not charged. It was discovered that the truck was not repaired at Spike's after paying $2,088.55 for a #5 injector and pigtail/harness because Spike's had replaced the #6 injector and pigtail/harness. The #6 was always in good working order, there has been no documentation to prove otherwise, and this explains why the scanner could not program the new #6 injector properly. The programming was never done; Spike's had just cleared the code(s). On diesel engines, the #5 fuel injector is on the passenger side, on gas engines, it is on the driver's side. Spike's had been working on the driver's side where the 2, 4, 6 & 8 fuel injectors are. Spike's had replaced the WRONG injector and pigtail/harness. Now financially we are being forced to cover that mistake, or risk further issues as will be described below. Spike's did offer $1,574.31, BUT that was contingent on bringing the truck back and allowing Spike's (and David, original tech) to remove the #6 injector that was mistakenly replaced, to get the new one they installed, and return to their vendor for a refund. That was the ONLY way any money would be returned. By the time the massive error had been uncovered by the other repair shop, the #6 injector had already left Spike's facility and had been at the vendor warehouse for approximately 1 week. At the advice of the shop in Athens, GA that repaired the truck and uncovered the major error, it would be a huge liability for the original #6 injector to be replaced for 2 reasons: 1. Once parts are removed, they are haphazardly thrown into boxes with no padding or insulation and subject to high risk of damage between transport and handling. 2. There would be extreme uncertainty that the original part could be guaranteed as identified as those parts could be mixed in with other similar parts. There would be no way to know if the original injector was being put into the truck since it had already left Spike's facility. Everyone has acknowledged this was an honest mistake, but we are now out $2,088.55 from THEIR mistake. Spike's Auto Repair has now refused to return any funds. Don't hesitate to reach out to me for verification. read more
