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Vallejo, CA

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Spicy Girl

4.5 (70 reviews)
Closed • 9:00 am - 5:00 pm

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Response time

10 minutes

Response rate

100%

Services - Spicy Girl

Personal chefs

Allergy-friendly catering

Gluten-free catering

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Recommended Reviews - Spicy Girl

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Sojo S.

Cheated out of $550! I ordered meal prep from Spicy Girl and decided to cancel due to a change in my income. I was told I would receive a refund months ago and never did. I've called, texted and emailed her with very little response and it's gotten to the point where she won't respond at all any more. Check out the screen shots of my texts). I even referred her to a friend they replied saying they were cheated too! If I could give zero stars I would.

PLEASE SEE ALL SCREEN SHOTS AFTER READING!!! I have been meaning to write this review for a while now. I had a trip planned and needed a meal prep service, so I decided to give Spicy Girl Meal Prep a try. Despite seeing some negative reviews, I thought it couldn't be that bad. Unfortunately, my experience was a total disappointment. I paid $205 for the service to be delivered and was very clear about when I needed the food by. However, the food was never delivered, and I was given the runaround when I tried to contact the company. They claimed that the food was not delivered because of the holiday, which was unacceptable. When I finally got a response from them, an assistant named Dana texted me to say that they were closed that day. This was after I had called repeatedly and left several messages. It was clear that they had no intention of delivering the food. At this point, I had to come up with another solution for my meal prep needs, which was a huge inconvenience. My wife called the company from a different phone number and was told that we would receive a refund. However, we never received any refund despite reaching out to them through email. In the end, I had to dispute the entire process with Venmo to get my money back. Overall, I had a terrible experience with Spicy Girl Meal Prep, and I would advise anyone to stay away from them. They are unprofessional, unreliable, and clearly do not care about their customers. Update: I find it outrageous that I had to resort to contacting several mutual friends on Instagram just to reach her. Finally, one of her friends came forward and told me that she had mentioned my experience to Jade. I was very clear with her that Jade was lying about the situation, and that I intended to leave a review about it a year later. It's interesting that Jade has just reached out to me with an invitation to have lunch and fix the situation, which seems shady and as if she's trying to cover herself. The truth is, she should have done this a year ago when I had a terrible experience.

Chicken, zoodles and brown rice
Cindy F.

2019 was a year of construction for our family. We ordered many weeks of meals during that time. We were extremely satisfied with every meal. The food is fantastic!!! The marinated veggie salad is an amazing side dish to go with your protein at dinner. Our house burned down during the remodel. We were displaced, living in a hotel for 7 weeks. Miss Jade Payne surprised us by sending meals to our hotel. She knew we couldn't cook and wanted to give us some peace and normalcy at one of the most hectic times in our life. Jade's love for her customers comes out in her meals. I am grateful that Miss Jade Payne has fed my family many meals in the past and more to come in the future.

Unseasoned ground meat, cabbage and yams

Please believe all of the bad reviews. My partner and I were searching for a meal prep company and were so excited to try her meals. She was super nice and responsive in the beginning. The first issue happened with ordering where we did not get our meals on the original requested date, which she says she misunderstood the request. This was a red flag for my partner and should have been for me. We asked for a refund then but she pushed to switch it to the next delivery date stating"the food would be better because she had less customers for that delivery day".Second red flag because the food should always be good and fresh but we agreed, sensing that a refund was going to be a problem. Skip to our delivery date, I drove 40 minutes to pick up the food (which was my choice to drive, she did offer to deliver for a fee). 3rd red flag is the food was not in any temperature controlled packaging. Which was a real cause for concern because where had this food been and for how long? Thank god I had a temperature controlled grocery bag in my trunk. The food was in the to go containers you can buy from Costco wrapped up in a regular grocery bag. But at this point I was still trying to be optimistic lol. 4th red flag- As I stated earlier I ordered a package for me and my partner who have different dietary needs. When I returned home with the food we were missing 3 days worth of meals for the both of us as well as our meals were the same, something I did not expect. When I emailed her and asked about this I was told she didn't pack the meals her "assistant" did and that she just gave bigger portions to my BF which made absolutely no sense seeing that his goal was to lose weight. Another red flag as there was no quality control or review of the order before it went out. We asked for a refund for the difference for what we payed for and what we received, which response was delayed and had to request multiple times, she tried to push off to a credit for future orders but after tasting the first days meal we asked for a refund. She agreed and we have yet to receive it. 6th red flag was the food itself. There was no effort put into the food. It was bland, basic and nothing close to what is presented on her website. We received what I'm guessing was boiled chicken, with under cooked rice. Unseasoned ground turkey and cabbage. Pasta noodles with a bunch of tomato sauce . Again nothing close to what she presents on the website. 7th red flag- my bf got sick after eating the first 2 days of food. I thought maybe it was something else but I got sick as well. We ended up throwing all the food we had left out. We each took it to work and our co workers wouldn't even touch it! And some of them would eat almost anything. She was super nice in the beginning but as soon as the errors popped up she was no longer responsive and start stating again her "assistant" was monitoring the emails which was causing the delay in response and refund. That was never the case until the issues start happening as all prior communication was with the owner. I really wanted to support a black business but this one just isn't it. I wish I would have paid a little more attention to the reviews before I purchased the package. It was definitely money wasted. I also wish I would have taken more pictures of the meals. Not sure how her stars are so high. If you do decide to utilize her services, do not buy a large package as you will not get your money back with any errors she has made, request that she package the items in some type of temperature controlled packaging, check your items before she leaves, and maybe request specific food, do not leave it to her imagination.Buyer do beware! Unfortunately I can't find a reply button to the response to the review so updating the original: I definitely expected an unprofessional response and lack of accountability seeing how she has responded to other negative reviews but never expected the outright denial of services. So just in case anyone is wondering who I am: I am a former customer who was scammed out of her money, did not receive what I paid for, promised a refund and never received it and finally got around to reviewing. Screenshots of correspondences with Jade have been attached to the review. If you look back through other reviews you will see the same containers used and the fact that she is denying that she even put the food out in the pictures should tell you something. I could have easily took the loss and not posted but I do not want anyone else to be scammed by this company! Again not sure how her stars are so high. She is sweet and nice until you are no longer purchasing from her or calling out her mistakes. Maybe she is selective on who she provides great service too. I am just one of more than a couple who didn't receive that great service she claims to provide.

Nicole M.

1 year later and I'm still in LOVE with Spicy Girl Meal Prep and still investing in me!!!! I did a six week 20 pound weight loss challenge from January through February and ordered Spicy Girl Meal Prep's six week challenge package. Happy to report that I lost 24 pounds and am still going strong and have continued my monthly meal prep service! Spicy Girl Meal Prep has been the key to my success! The variety and creativity that she produces with the allowed ingredients from my trainer is Simply amazing and delicious...truly does not taste or feel like your on a diet...and to be honest there is so much variety it's like opening a present every day because your food is NEVER boring!!! If you are looking for a meal prep service you will not regret choosing SGMP! From taking the stress away from meal prepping so that you can focus on your workouts, to the creativity and variety of your meals weekly, but best of all your meals are delivered right to your door step for convenience...you simply can't go wrong with SGMP!!! Thank you SGMP for all that you do to keep me healthy and happy!!!

Turkey Meatballs
J C.

I signed up for P2P challenge to lose 20 lbs in 6 weeks. I knew I could handle the workouts on my own but with my busy schedule as a working mom, I knew I could use some help in the kitchen to be successful. It was just the blessing I needed to focus on my workouts to lose the weight. The owner, Jade, is very responsive and caring of her customers. She customizes your meals to your liking and makes adjustments. The delivery is on time and convenient. I look forward to her meals every week and her detox tea is amazing! I highly recommend Spicy Girl to everyone. It'll change your life!

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2 months ago

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Jade P.

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14 days ago

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3 years ago

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Jade P.

Thank you for your business and support!

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4 years ago

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Jade P.

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5 years ago

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Jade P.

Sorry to hear that.

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4 years ago

Healthy, fresh food at an affordable price. Always gets us through busy work weeks.

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Jade P.

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Jade P.

Thank you so much for allowing us to feed you and your family.

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6 years ago

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5 years ago

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Jade P.

Wow! Thank you for this amazing review!!!

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6 years ago

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6 years ago

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Jade P.

Thank you Debbi! It’s been my pleasure to feed you!

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Jade P.

Thank you Olivia! You were amazing during the process!

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5 years ago

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Jade P.

Thank you so much!

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6 years ago

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Jade P.

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Jade P.

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9 years ago

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Jade P.

Thank you for your continued support Shinita.

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4 years ago

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Jade P.

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8 years ago

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7 years ago

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Jade P.

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4 years ago

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Jade P.

So sorry you feel this way. We definitely wish you the best!

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6 years ago

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Jade P.

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Jade P.

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Jade P.

Thank you!!!! So excited to be apart of your journey!

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6 years ago

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Jade P.

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8 years ago

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6 years ago

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Jade P.

Thank you Becki! So glad we were able to finally connect.

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6 years ago

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Page 1 of 2

Ask the Community - Spicy Girl

Review Highlights - Spicy Girl

“Jade really helped me at a time I had no motivation to cook or meal prep while I was on my weight loss journey.”

Mentioned in 39 reviews

Read more highlights

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