Service went great! Alex diagnosed my car and fixed my problem same day. Good price and didn't…read moreovercharge on parts or labor.

I called to schedule a service appointment. When I called the person answered "Hello?"…read more I said "Is this My Mechanic?" "Yeah." -silence- I asked if I could schedule my car for service. He started sounding more friendly and told me to go to their website to request an appointment. I said thank you and then did so. No response for two days. I called again and left a message asking them to call back to make an appointment. No response.

Denha-Rankin Automotive provided great customer service at a great price!…read more We just tried Denha-Rankin Automotive located at 19619 FM-1431 last week for a BMW oil change. Waited during the service - so fast! The owner is Ray - text or call him to set up service (737) 376-8905 - he is prompt w/responding & professional.

Knowledgeable, honest, excellent service. Does great work…read morefor a fair price. Ray has worked on my wife's jeep, my truck, and my daughter Prius. Highly recommended.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more

I brought in my RV to have them look it over when no where else would. They were so upfront about…read morewhat they could do and sharing what wouldn't be possible and why with the equipment they have. I haven't experienced such honest and clear communication from a place and can not recommend them enough When I shared it felt "weird driving" and explained what it felt like, sam said he didn't see anything but he would take it out to drive to make sure. After driving it he said it did feel off, though it was suspension he would look deeper... After some research and digging he found the tires, though perfect looking shape, we're 10 years old and needed to be replaced. That did the job and I am so grateful he listened and didn't just shrug his shoulders or dismiss me like other replaces have. That's the kind of commitment I appreciate and the whole family was so pleasant and kind. Def use their services whenever you can.

I was there 2 months ago with my little red car (2002 Mercedes E seres)…read moreI had been referred by friends who demand the best. Everything was great. My car was repaired and it will be maintained by Elite Car Care! They are fabulous people with an excellent work ethic. They run an honest and upfront local business. It is one less thing for me to worry about! Thanks a lot Sam and Crew. I appreciate y'all. Judy A, Bee Cave, TX

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

I went to the dealer for an oil change, recalls and diagnostic work for my Kia Telluride (2022)…read more While at the dealer I received an email which allowed me to consent to all the work they had deemed necessary. I consented to an oil change and asked the rep (nonmechanic) what the other terminology meant.... I left to get a second opinion. I AM SO HAPPY I WENT TO JUKES! They saved me probably $2,000, provided me education about the codes as how they related to my vehicle and provided future recommendations as how to keep my car in the best condition. It was so quick, no hard sells, and was a friendly environment. They will be my first opinion from now on!

This week they changed the transmission fluid in my Ram 1500. I had them change the filter and the…read morerest was up to them. They conducted a thorough check of the rest of the truck. It will need new front brakes in a few months and the rear pinion seal is leaking at the drive shaft. I could not be more satisfied, or complementary. They're professional and fast, having my truck done in just a few hours. I'm pleased we have this shop so close to home. A special thanks for Jenny, who helped process the order and keep me informed when work was completed.

They call themselves "Vineyard Bay" but don't let them fool you, they are not the family owned…read morebusiness that everyone use to go to and trusted a couple of years ago. That business is long gone. They are now owned by someone listed as an investor who owns other automotive shops, sadly not a "mom & pop" place anymore. They also use the name V Bay. (Photo below) While the current owner acquired the business very shortly after my son had "work" done there and I use the term work very loosely due to the fact that things were done wrong, pieces were broken and paint on a custom painted truck was damaged. The current owner chose to acquire the name, the building and even the employees but NOT the warranties!!! We had $3500 worth of transmission work done on our vehicle which again, came back with more problems than it went in with. My son immediately spoke with the owner which at that point was the original owners son, however, all of the other current employees were still there and was given a price of $5500 to fix the truck because now other things needed to be fixed, AFTER they "fixed" it!!! So of course we opted out. Fast forward to recently when a mailing came out advertising Vineyard Bay and I decided to put up a FB post on a couple of our local pages just to inform neighbors of our experience with the shop because I knew that they had been a trusted name in our community for a long time and obviously they were not the same company anymore . I had a lot of people reach out to me both on the post and privately about issues that they have also had with Vineyard Bay. Representatives from Vineyard reached out to us after finding out about the FB post and my son and I went in and spoke with them. They offered to fix the vehicle for free, tow it to the shop if need be, make sure a "master mechanic" is the one who would work on it and the service manager would oversee the entire process. *** 1. Does it take something of this level to get a higher skilled mechanic to work on your vehicle? If so why did this not happen the 1st time? *** 2. Shouldn't the service manager oversee all work? How much trust would anyone have in a shop after an experience like ours? We explained that the truck was in the process of being repaired and that we had no desire to bring it back to their shop for any type of service. We were asked "what would it take for you to take down or change the FB post?" Our answer was simple, a refund!! We weren't asking to be compensated for additional labor hours that had now accrued, new parts that had to be purchased, or for other parts that had been damaged. We just asked simply for a refund of the $3500 paid to a company that yes, was in the middle of a transition of ownership but assumed a well known and trusted local name, a location and employees but not customer warranties. When we met with them on 1/16/26 they said they needed to speak with the previous owner and see if they could recoup the money from him to refund my son. They got back to us yesterday and their answer was "no." They did however offer my son an oil change, not some of his money back, not to cover new parts....... just an oil change!! Now I will say that the two gentlemen we have dealt with, Travis and Chris have been very polite, professional and respectful throughout the past week and we appreciate that very much. Unfortunately they have lost our business and the business of many of our family & friends. They were interested in my original post coming down or being changed so I figured I at least owed them an update on the original post, only fair right? They did ask. This is our own personal, honest experience and review of Vineyard Bay automotive/ V Bay Automotive ~ feel free to draw your own conclusions. ***one of the mechanics that worked on the vehicle wrote: "customer is a pain in the ass ~ little midget " SEE PHOTO in marker on one of the parts before installing it into the truck. It was found when the truck had to be taken apart again to be fixed.*** The company does say that they fired the employee as soon as they saw the photo of this on my original FB post. PLEASE FEEL FREE TO SHARE OR REPOST

Went in toward the end of the day to get a tire fixed because of a nail in it. Customer service was…read moregreat as I'm new to the area. It took about 30 minutes.

just wanted to get my truck tires balanced this morning. Online and on their website it states…read morethat's there open at 8:00 a.m i like to get up early and get it done so that seems perfect until this is about the 3rd time I've came when there supposed to be open 30+ minutes ago always told the lago community to check them out 3rd time your out do better phoenix

Highly recommend! Very knowledgeable & trustworthy...responded quickly & fixed the problem on our…read morevan for a reasonable price.

Started having problems with my cars AC but I put it off due to cooler weather. Now that it's…read moregetting hot, I decided to look around and saw good reviews for OMW so I sent a message. John was straightforward about his thoughts and I decided to take my car to him to get it diagnosed. He was super friendly and went into detail with each step of his diagnostics of my cars AC. After getting it looked at, he recommended me next steps and was not pushy about anything. I was able to schedule a fix around both of our availabilities. The day of the fix, I was greeted and told the eta and plan of what will happen. At the end, he was able to get my AC repaired! I'm very thankful for the great communication, detail, and passion John has for working on cars. Highly recommend to give him a call/message. He will be my go to guy for anything car related in the future.

I've been going to Sun Auto in Lakeway since I first started driving, and I honestly can't…read morerecommend them enough. They've always been incredibly accommodating, quick, and genuinely friendly. What stands out most is their honesty. They take the time to explain what's going on, never push unnecessary work, and always try to find the most affordable option. That kind of transparency is rare, especially in auto repair. They're also impressively fast. They've consistently done their best to get me in the same day, and if a part is needed, they're upfront about timing. More often than not, they're able to get parts within minutes, which is amazing and keeps things moving quickly. Another thing I really appreciate is the environment. Their lobby is always clean and comfortable, something that definitely isn't a given at most shops. I've trusted them through every stage of my life, from my early cars to more advanced vehicles, even classics--and now I trust them completely with our family vehicle. That says everything. If you go, ask for James or Philip. They are both incredibly knowledgeable, helpful, and just great people to work with. At one point, I moved about 45 minutes away and still made the drive back here after a couple of bad experiences elsewhere. That alone should tell you how good they are. It would honestly be a mistake not to give them a chance.

Brought my 2020 ford f150 in as the AC stopped working…read more I was charged for diagnostic (like all shops) But I received a quote for almost $5500 for a complete AC system overhaul. new condensor, compressor, core, and the expensive r-1234 fluid. I was shocked. i took the truck back, popped the hood and immediately found 5 chewed up wires right next to the battery.. not hidden or tucked away.. legitimately right next to the battery, 3-4 inches away from the positive terminal. I cut them back with a pocket knife, did a quick repair to see if it was the cause of my AC.. (it was) then fixed it properly. I was happy that I didn't have to pay out $5k for AC but very frustrated that a problem like that was not found nor diagnosed. Even though it was payed for. Aside from the diagnostic charge, i took off work, and didnt have my truck for 1-2 days while they did the "diag" Also the shop's hourly rate is over $200 an hour. For oil changes and basics suspension sure (but over priced) for any serious work do not take your car here. This is like a mcdonalds for auto repair.. (except very expensive) Maybe they knew about the wires but wanted to charge for actual work (i hope not but you never know)