This store has terrible customer service. Bought my mom some shoes from this location. She wore…read morethem for 30 minutes and ended up getting a blister from the shoes. We tried returning them the very next day and the employees said they could not be returned because they were worn. She literally had them on for a half hour. I asked the employee if there was anything he could do, we'd be happy to take store credit and he rudely said no. I don't recommend buying shoes from this location.

An employee stole the shoes I was going to buy. It was the last pair in the store. I put them down…read moreto try on a different pair and she took them, claimed they didn't have them anymore and the pair of shoes just disappeared, and then bought them when i left. I saw her in Ulta. Disappointed that employees are taking shoes off the floor. I bought them online later in the day, so who even cares but come on really? Love DSW, just not the employees at this location.

Service and selection are right on. The woman who helped me was very attentive and knowledgeable…read more She seemed experienced in her craft and handled the busy store while focusing on my needs. I came here based upon their reputation and was not disappointed. I look forward to enjoying the sandals I purchased and coming back for other pairs as needed. I recommend this store!

Bought shoes here last time I visited the island so I wanted to return and browse their selection…read more Entered store and man was extremely rude as soon as we entered. Started cursing at my husband when my husband (jokingly) replied he wasn't going to buy me any shoes. Man told my husband to 'get the f*ck out before he kicked him out'. In the store less than 90 seconds before we walked out. Not how you treat customers and you certainly don't curse at them!!

It's a pity that I have to give this place a one star review for my most recent experience…read more We can right when it opened and was helped by a very friendly young man. He gave us great helpful tips and advice. The experience changed when we went to check out. I wanted to discard my shoes, but my brother was getting his sneakers he tried. I handed the shoes to the nearest associate and said "hi can I give these to you, they didn't work out so I'm all set" He walked to the register to help my brother but then began scanning my shoes as well. I quickly told him we were only getting my brother's shoes. He replied with a snark comment about then why did I even give him the shoes in the first place and rolled his eyes. He clearly did not want to be there and was taking it out on the customer. This experience alone would make me not return. The rest of our check out experience was hostile and very unfriendly.

Didn't have the style of the particular show I wanted. They had a pair that I liked by not my size…read more 10 is pretty normal. They refused to order it for me. These shoes are quite pricey. I've never been to a shoe store and not been able to order the ones I wanted and my size. Overpriced and under delivered.

Quick stop in here with my mom to look for sneakers for her…read more I'm used to going to the one at Sawgrass Mills and that place is an insane asylum no matter what day you go. If you are flexible on colors, you can typically get a good deal on sneakers here. It helps to know your prices before shopping here, some items are better deals than others. This store was clean and well stocked. One of the helpful sales associates (Lisa) assisted us in finding a necessary size. She took the time to go in the back and check on shoes for me. She couldn't find the ones I wanted, but she came back with another pair that was similar, but even cheaper! I was so happy to get such a good deal! It didn't take us too long to check out. I had purchased clearance shoes, they didn't ring up correctly, but the matter was quickly fixed. I don't get up this way much, but this was a much nicer Nike Outlet experience compared to the one in Sawgrass Mills.

I went to this store today to buy my daughter a pair of shoes for a school trip she will be taking…read more When I went to the cashiers toa pay, there was three cashiers there. The first was a lady in her late twenties, mid thirties that finished helping her customer. She looked at me, my wife and my daughter and turned her back, folding clothes and pretending to be busy. The next cashier, a young man, finished with his customer and said he would help us. As we walked to the cash register, the lady started whispering in the mans ear about how she hates asians and would never help them. For the record, I am white and third generation American. My wife is Asian and my daughter was born in Australia, raised in America and is American. The young man told her to be nice and we paid. When we got outside my twelve year old daughter looked at me and said "Dad, why do people hate me so much when they don't even know me?" I was devastated. This nast angry excuse for a person destroyed a little girls confidence and self respect with one stupid comment. I truly hope it helped her feel better about her miserable existence on this planet. With Nike showing its colors about how it feels about racism in America, I hope everyone that reads this will join me in boycotting this un-american company. I wish we could give zero stars for unnecessary pain and suffering inflicted on my little girl.

Really nice outlet mall with lots of great shops!! Big…read moreplace, expect to walk a lot. There were restrooms and food/drink places mixed in the mall. The restrooms were a bit dated and not super clean. Deals vary by store and some stores are not a true outlet.

It's Black Friday and Miromar Outlets IS the place to be! We rolled in around 8am, and they opened…read moreat 6am and the parking lot was 80% filled. WOW! This outlet has a vast variety of stores for women, men, kids, and plenty of snacks and restaurants. This outlet had many values. My favorite deal was at Kate Spade. Most items were 50% off! They even have a Lululemon outlet which is truly rare! The layout of the outlet is kind of like a L shape so the directory was definitely helpful. The Christmas decor was festive and fun! They even have an island for turtles to play. See my photo of their playland. There must of been at least 50 small turtles. If you're in the Estero area, take a stroll right off the I-75 and grab yourself some deals!

So I called to see if they had a particular Finn Comfort lace up shoe I wear for work.I got an…read moreanswering machine so I hung up. A few minutes later, a salesperson called and asked what I needed . I put my shoes on hold and got the salesperson's name. Today I went to try them on. I asked for the person I spoke to on the phone. She was with another customer. She never acknowledged me at all. After waiting several minutes I asked the other person for my shoes that were on hold. Now my sales person looks up says hello, never comes over to assist me or says she will be right with me. I'm just handed the box... I assumed this was a "sit and fit " place but no. I wasn't measured, just handed the box like I was in an outlet store. The other salesperson did not have a customer but she did not offer to measure or fit me either. I'm also not sure why my salesperson was not able to service more than one person at a time. The girl that checked me out was nice and signed me up for the loyalty program. My salesperson never thanked me for my purchase , kind of a disappointing experience. Maybe they are not on commission, but if they are , this was not great for a 400.00 purchase. I'm seriously thinking of just buying off the Finn website after this experience.

There are too many reasons for time's sake to suggest you do not shop here…read more After paying $790 for she's for my husband and I, we figured out the quality was subpar. I'm just leaving with hopes of finding a DRESS SHOE for myself. I left when the saleswoman held up a black super casual Birkenstock and I said, I'm sorry I don't like that (we'd been doing this for 10 mins, DRESS SHOE), to which she replied, "You came in not looking for fashion but because you're in pain." I said NOTHING about pain. Just wanted comfy dress shoes. Told her I was sorry to have been a bother and I'd look elsewhere. I thought this was their specialty. And now I recall why we went to fort myers to purchase from "H last time.

Very rude staff and manager. Be careful. If you buy something all sales are final and they will…read moreNOT refund or exchange your purchase once they have your money. They will threaten to call the cops and order you to leave the store.

The employees seemed annoyed that I was there. They were more interested in their drama and talking…read morebad about another employee who clearly wasn't working that day. I tried on a lot of shoes and when asked if I was done, the girl was telling me it's important they get put back in a timely manner Bc ‍ (no other customer in the store). It was super weird. I had already put back several pairs in exchange for sizes. She did finally help take some shoes back. They had a BOGO 50% off promo, but the second pair of shoes I bought did not go toward it Bc they had a different discount that wasn't marked (even though there was a sign saying they would go toward the BOGO) I did not realize this until I got home. She didn't mention it when ringing up. She just seemed ready for me to leave. Even though I asked nothing of her while i was there and boxed everything I tried on properly myself. I'm returning the shoes and will shop a different rack room or a whole different shoe store next time.

Beautiful walking mall. Safe and family friendly. Great stores and restaurants! Can make a whole…read moreday out of one trip here!

Great outdoor mall. Nice places to dine such as Divieto Ristorante, Ruths Chris. Great way to get…read moreyour steps in.

The sales reps are easy to talk to and will guide you towards what you're looking for. The sale…read moreprices are also pretty great here, but it is an outlet store so limited stock, but can't beat the price, especially if you stack with a military discount.

I had bought the flex foam shoes and was very unhappy with them. I called to see if I could…read moreexchange them. I was out of the return date and let the guy know over the phone I wanted to exchange only, I wasn't interested in money back. I needed new work out shoes, badly. A nice gentle man told me to go in and he assisted me through the entire process, from the return to new purchase. The fact that he accepted my return and made sure I was happy with my new purchase is everything. Thank you for the amazing customer service and not turning me away!