Polite and helpful person…read more Unbelievable selection of shoes and accessories socks, etc.

This store has terrible customer service. Bought my mom some shoes from this location. She wore…read morethem for 30 minutes and ended up getting a blister from the shoes. We tried returning them the very next day and the employees said they could not be returned because they were worn. She literally had them on for a half hour. I asked the employee if there was anything he could do, we'd be happy to take store credit and he rudely said no. I don't recommend buying shoes from this location.

Service and selection are right on. The woman who helped me was very attentive and knowledgeable…read more She seemed experienced in her craft and handled the busy store while focusing on my needs. I came here based upon their reputation and was not disappointed. I look forward to enjoying the sandals I purchased and coming back for other pairs as needed. I recommend this store!

Bought shoes here last time I visited the island so I wanted to return and browse their selection…read more Entered store and man was extremely rude as soon as we entered. Started cursing at my husband when my husband (jokingly) replied he wasn't going to buy me any shoes. Man told my husband to 'get the f*ck out before he kicked him out'. In the store less than 90 seconds before we walked out. Not how you treat customers and you certainly don't curse at them!!

It's a pity that I have to give this place a one star review for my most recent experience…read more We can right when it opened and was helped by a very friendly young man. He gave us great helpful tips and advice. The experience changed when we went to check out. I wanted to discard my shoes, but my brother was getting his sneakers he tried. I handed the shoes to the nearest associate and said "hi can I give these to you, they didn't work out so I'm all set" He walked to the register to help my brother but then began scanning my shoes as well. I quickly told him we were only getting my brother's shoes. He replied with a snark comment about then why did I even give him the shoes in the first place and rolled his eyes. He clearly did not want to be there and was taking it out on the customer. This experience alone would make me not return. The rest of our check out experience was hostile and very unfriendly.

Didn't have the style of the particular show I wanted. They had a pair that I liked by not my size…read more 10 is pretty normal. They refused to order it for me. These shoes are quite pricey. I've never been to a shoe store and not been able to order the ones I wanted and my size. Overpriced and under delivered.

I went to this store today to buy my daughter a pair of shoes for a school trip she will be taking…read more When I went to the cashiers toa pay, there was three cashiers there. The first was a lady in her late twenties, mid thirties that finished helping her customer. She looked at me, my wife and my daughter and turned her back, folding clothes and pretending to be busy. The next cashier, a young man, finished with his customer and said he would help us. As we walked to the cash register, the lady started whispering in the mans ear about how she hates asians and would never help them. For the record, I am white and third generation American. My wife is Asian and my daughter was born in Australia, raised in America and is American. The young man told her to be nice and we paid. When we got outside my twelve year old daughter looked at me and said "Dad, why do people hate me so much when they don't even know me?" I was devastated. This nast angry excuse for a person destroyed a little girls confidence and self respect with one stupid comment. I truly hope it helped her feel better about her miserable existence on this planet. With Nike showing its colors about how it feels about racism in America, I hope everyone that reads this will join me in boycotting this un-american company. I wish we could give zero stars for unnecessary pain and suffering inflicted on my little girl.

Imagine being a company committed to health and fitness who only allows a certain number of people…read morein your store at one time BUT DOESN'T ENFORCE THEIR OWN MASK POLICY?? Over half the customers here not wearing masks. Won't be back.

Miromar Outlets…read more Shopping Experience I loved visiting Miromar Outlets. The property is clean, feels safe, and is thoughtfully laid out, making it easy to get around. Just to name drop a couple of the stores The Nike Factory, Polo Ralph Lauren, Saks Off 5th Ave, Guess and Adidas plus many more. There are just too many stores to name. With so many stores, you could easily spend an entire day shopping here. Atmosphere and Amenities Fountains throughout the center add to the pleasant atmosphere, and some even contain live fish. Benches are available, although I would welcome more seating as shaded areas were hard to find. I also wish there were more directories to help visitors navigate the property. Dining Options When you need a break from shopping, there are plenty of restaurants to choose from, including Ford's Garage, Naples Flatbread, and Rusty's Raw Bar & Grill just to name a few. Parking and Location Parking is easy, with large lots surrounding the buildings. I also heard that charging stations are available nearby. Interstate 75 is only a short drive away, making the outlets convenient to reach. Overall Rating Miromar Outlets offers an excellent mix of shopping, dining, and atmosphere. I must give Miromar Outlets five stars. Gulf Coast Terry

It's Black Friday and Miromar Outlets IS the place to be! We rolled in around 8am, and they opened…read moreat 6am and the parking lot was 80% filled. WOW! This outlet has a vast variety of stores for women, men, kids, and plenty of snacks and restaurants. This outlet had many values. My favorite deal was at Kate Spade. Most items were 50% off! They even have a Lululemon outlet which is truly rare! The layout of the outlet is kind of like a L shape so the directory was definitely helpful. The Christmas decor was festive and fun! They even have an island for turtles to play. See my photo of their playland. There must of been at least 50 small turtles. If you're in the Estero area, take a stroll right off the I-75 and grab yourself some deals!

So I called to see if they had a particular Finn Comfort lace up shoe I wear for work.I got an…read moreanswering machine so I hung up. A few minutes later, a salesperson called and asked what I needed . I put my shoes on hold and got the salesperson's name. Today I went to try them on. I asked for the person I spoke to on the phone. She was with another customer. She never acknowledged me at all. After waiting several minutes I asked the other person for my shoes that were on hold. Now my sales person looks up says hello, never comes over to assist me or says she will be right with me. I'm just handed the box... I assumed this was a "sit and fit " place but no. I wasn't measured, just handed the box like I was in an outlet store. The other salesperson did not have a customer but she did not offer to measure or fit me either. I'm also not sure why my salesperson was not able to service more than one person at a time. The girl that checked me out was nice and signed me up for the loyalty program. My salesperson never thanked me for my purchase , kind of a disappointing experience. Maybe they are not on commission, but if they are , this was not great for a 400.00 purchase. I'm seriously thinking of just buying off the Finn website after this experience.

There are too many reasons for time's sake to suggest you do not shop here…read more After paying $790 for she's for my husband and I, we figured out the quality was subpar. I'm just leaving with hopes of finding a DRESS SHOE for myself. I left when the saleswoman held up a black super casual Birkenstock and I said, I'm sorry I don't like that (we'd been doing this for 10 mins, DRESS SHOE), to which she replied, "You came in not looking for fashion but because you're in pain." I said NOTHING about pain. Just wanted comfy dress shoes. Told her I was sorry to have been a bother and I'd look elsewhere. I thought this was their specialty. And now I recall why we went to fort myers to purchase from "H last time.

After specifically selecting shoes that were labeled buy one get one 50% off and waiting 15 minutes…read morein line the cashier let me know that the shoes were not included and I needed to pick out something that was three dollars more expensive. I brought the exact shoes, with a sign on it showing it was included and she continue to argue that it could not be included. I offered to pay the $3 more. She said no. I asked for a manager and she told me she was the manager, I asked for her name, and she said she was not going to give it to me. I remained professional, despite her attitude problem, and lack of customer service... I would never shop at this place no matter what the sale posted says!

Very rude staff and manager. Be careful. If you buy something all sales are final and they will…read moreNOT refund or exchange your purchase once they have your money. They will threaten to call the cops and order you to leave the store.

Love Coconut Point and haven't been in years. It's a really pretty outside mall. Definitely has a…read moretropical florida feel. We love walking here at night and the stores are quite nice. Some are pretty upscale. It's super dog friendly. The Alter'd State store caught my eye the most bc there's three store front locations. On this side, I did see a Cheesecake Factory, Chinese Restaurant, boba shop, and gelato. If you drive to the other side they have an area of chain restaurants and other stores like Ross and Target. One other cute feature I saw was a dog fountain. Also two lit up photo opps lit up at night.

Simply outstanding service from Maria Irma Ganem in women's. I found a lot of garments to try on,…read morebut some needed a different size. She was right there (outside fitting room) to communicate with me and find an alternate size. Maria is truly dedicated to her customers in providing the highest service. We were vacationing in the area, so I don't know that I'll ever see her again, but if you're in Dillards at Coconut Pointe, Estero, FL - look her up, she's marvelous!

The sales reps are easy to talk to and will guide you towards what you're looking for. The sale…read moreprices are also pretty great here, but it is an outlet store so limited stock, but can't beat the price, especially if you stack with a military discount.

I had bought the flex foam shoes and was very unhappy with them. I called to see if I could…read moreexchange them. I was out of the return date and let the guy know over the phone I wanted to exchange only, I wasn't interested in money back. I needed new work out shoes, badly. A nice gentle man told me to go in and he assisted me through the entire process, from the return to new purchase. The fact that he accepted my return and made sure I was happy with my new purchase is everything. Thank you for the amazing customer service and not turning me away!