The attention they give their customers is out of this world. They really cater to each person's needs. You don't get a "salesman" vibe at this store. They really and truest want to help you find the perfect shoe for your feet. read more

The Run Shoppe - My new shoes from The Run Shoppe! - Sporting Goods Near Me - Cape Coral, Florida

My husband stopped in at the Cape Coral location to purchase a new pair of sneakers for me as a gift for Christmas. I did not like the sneaker so we drove back to the store to exchange them for a different pair but I could not find a pair that I liked. I told my husband that I would ask for a refund and that I could probably find something at a different location but I was told there were no refunds only in store credit. I think that it is absolutely ridiculous that I cannot get a refund on a pair of sneakers that have never been worn and were purchased as a Christmas gift. The staff member that was assisting me told me that its because of the 3% they get charged for the sale as well as the 3% for the return and that it is posted on the counter and that the receipt also states the sales are final, by this point you have already made the purchase so it would be to late. They are sneaky and don't tell you this until the customer comes in and wants a refund. If they say that in advance way before you make it to the register people would walk away. I have been an avid runner for many years and have purchased sneakers in many running stores and have never had this issue on the contrary I have been told if I purchase the sneaker and they don't feel good just bring them back. Associates should be trained to let the customers know that all sales are final before the purchase is made. This makes for bad business and I will be sure to never purchase from any of there locations and never recommend them to anyone. Just remember we runners are the reason you are in business!!! read more

The service is first rate. They have a large selection and are patient and kind until you find the most comfortable shoe that is good for your foot. read more

the sales rep who sold my fiancé a pair of walking shoes told him they had a 30 day guarantee within 10 days the shoe started to fall apart. the sales rep proceeded to make him jog through the store after I told him he does not jog he walks. He was a pompous jerk as was the owner who started speaking to us like we were a couple of children. I own my own business and would never treat a customer the way she spoke to me. I do not take crap from her or anyone else I would never shop in this store again. read more

Wonderful service! I have hard-to-fit feet, but they found the perfect shoe for me! Love my new shoes!

So helpful, and willing to let you try on any pair of shoes without any pressure to buy them. I was able to discuss ongoing issues with my running, and I was directed in the direction of shoes which would be beneficial to me. The employees with both knowledgeable and helpful. Nowadays, you can't put a price on a good experience at a store. The Run Shoppe has earned a loyal lifelong customer, I wont purchase my run equiptment anywhere else. read more

2 of my friends warned me about this place. Small businesses are disappearing. It's a good idea to try to keep loyal customers. If you can't get inventory, expand your products. Novel idea. This place is overpriced (by $20 a pair), their return policy is ludicrous, and they wanted to give store credit w a hand written note scribbled on a receipt. Not professional or official. The owner wouldn't give me $10 difference bc it "throws off my book keeping and you've been here for an hour." I get business owners are stressed, but criticizing a customer for how much time they spend in your store goes against the purpose of a "store". It would save us all time if you just pulled out the 4 pairs of shoes you have in size. They're already overcharging for lacking stock, poor attitude makes it hard to swallow. Go to Peltz. They are WAY better and have the same shoes in more options & sizes. If you're gonna spend $160 on shoes, go to a store that will guarantee your satisfaction and be happy to serve you. Run Shoppe only allows 1 exchange from their poor selection. Ironic since the brands they sell guarantee 100% customer satisfaction or money back. The store won't lose out, but you will. Go somewhere else or go directly to the shoe company. Not to mention, they're really pushy about having only employees put your shoes on. Another weird policy. Thanks but no thanks. I'll never go back. read more

If you own a business and offer a return policy you need to be very clear of the circumstances. This business is Definity not. My husband went in and bought a pair of sneakers 2 years ago. They hurt his feet and based on the policy he brought them back for a different pair and left the store with a 23.00 credit written on his receipt. A week ago he went there for another pair of the same shoes and was told they didn't have any. He bought a different brand which were more expensive then the ones he wanted. 48.00 more. They hurt his feet and based on the STORE POLICY he returned to the store to exchange them and they miraculously had the pair he originally wanted. Again he left the store with a written credit for 48.00 on the receipt. I took a copy of the receipt to the manager of the store and asked for her to credit my husbands credit card so not to have to hold on to a paper credit for another two years and was told she didn't have the capability to do that. I suggested she credit the whole amount and re charge the correct amount. Her response was I would gladly do that for you if you would cover the 6% credit card fee for the 2 transactions. 3% for the credit and 3% for the new charge. So I have to pay 6% to get back my money based on a policy they have in place for their customers. Needless to say I took back the receipt and my husband went there and made a FINAL purchase. The shoes he purchased are a wonderful shoe but they can and will be purchased at a different distributer in the future. read more

I highly recommend this store for shoes either in Fort Myers or Cape Coral I have been to booth. They are very knowledgeable and helpful. I have problem feet and walk 4-5 miles everyday so finding the right shoes was very important . Thanks again for the outstanding service . read more

THE best place to get run shoes. I love Rachel and her team. They are always professional and always fair. Dont mind the crappy reviews from people who try to take advantage of the return policy. read more

Was greeted with excellent service and very friendly. I spend some time in Florida between my residence in the northeast and if I am in need of a pair of running shoes while I'm down, I will definitely be supporting this small business. read more

I love this store. My husband and I have bought several shoes between us, and although they are a bit pricey, I found that the shoes we bought we the same price or cheaper than they were on Amazon. The staff is very helpful and the owner Rachel has gone out of her way to make sure the shoes we purchase are the right fit for us - the last pair I had to switch out twice, and her only concern was that we were satisfied. Definitely recommend! read more

Needed new sneakers and this place was great. Reasonable prices for good quality running and walking shoes. They will personally find and fit your sneakers. Haven't had service like this since I was a kid. read more

Our second time going here. Love the entire staff here. They go out of their way to analyze the type of shoe that will work best for you. Once they figure that out, they bring you a range of choices. For those of us that can no longer run, they have wonderful walking shoes and sandals. Including Spenco, a new brand to me. They make Vionic sandals feel cheap! And their We will be back! read more

Took our 88yo mom to purchase a pair of sneakers. We were pleasantly surprised to be greeted by Rachel (the owner) immediately. Rachel was very attentive to mom and made certain the shoes fit and were a proper fir for her. Thank you Rachel! read more

The Run Shoppe - Took our 88yo mo to purchase a pair of co - Sporting Goods Near Me - Cape Coral, Florida

Well, I went into this store looking for a particular style of socks to wear walking as I had been unable to find them in the common retail stores or on-line. They had socks in the style I was looking for, but they wanted $14.99 - $19.99 for a single pair! I did find others that were not as pricey, 2 pair for $19.99, color was not at all what I wanted, but style was right, so I bought them. The sales person/manager kept coming over which became annoying; trying to be helpful I suppose. I looked at running shorts but also pricey and not what I wanted. I didn't look at shoes as I didn't need them. At a glance the store seemed to be a little sparse on inventory. read more

Let's see if I can make this short. First let me start by saying, I am the type of person who will thoroughly do research before purchasing anything. I have planters fasciitis, and will soon be traveling to Italy. With a concern about walking all day long I started researching the best "walking" shoe. Each time I'd search, "running" shoes would turn up. Really, I'm not going to be running, at least I hope not. After learning good reasons why I want "running" shoes, I determined either the Brooks Glycerin or the Brooks Ghost would be my best option. No matter what site I searched, Brooks turned up to be in the top ten. I started searching the Glycerin and Ghost on Amazon, and checking all the reviews. This really wasn't helping because the two were neck to neck. Silly me, not thinking, why don't I see if there's a store locally that sells Brooks. Well OMG, The Run Shoppe. I never knew this place existed...and it's a little more than a mile from my house. And look at how big this place is inside. I could see by pictures a large line of Brooks. Rachel was amazing. I felt so good; a little smart, because everything I read and learned about running shoes, and why they they're the right ones for me, she confirmed; I didn't have to say a word. She did not give me any sales pitch and try to sell me anything, she was just very informative and allowed me to make the choice. Rachel was even familiar with my foot and ankle doctor. One thing I must say, the prices in this shop are the exact same price no matter where you shop, on-line or in stores. Since my purchase, I've visited the store a few times to buy socks. To be honest, I'm going to be in Italy for eleven days and do not want any problems with my feet. I want eleven pair of socks before I go, but at $12-$15 a pair, and after purchasing sneakers, I'm buying one or two pair at each week. And again, the prices of socks, like the sneakers are the going prices...oh, and each person working the store the times I've been in, are so friendly, and knows their stuff. Do your research, but I can save you the time if you just visit The Run Shoppe. read more

The Run Shoppe - Lovin' my Brooks Glycerin! - Sporting Goods Near Me - Cape Coral, Florida

We have been to every other specialty shoe/run store in the area (including Ft. Myers, and Estero) and this place is hands-down the best. My wife has plantar fasciitis so she has a very hard time finding shoes, but they have helped her find tennis shoes that she loves and can walk in all day. I do not have feet problems, but they have guided me to the most comfortable walking and running shoes that I've ever had. I never even knew what I was missing out on by picking my own shoes in the past. The staff we have dealt with are very knowledgeable and take their time with each person. They are not stuck on one brand and have never tried to over-sell us. We have decided that we will buy all of our tennis shoes from this "shoppe" from here on. read more

I've never been here because I live out of state. But my Dad is a runner (I'm a runner) and he lives nearby. I called up and asked about purchasing him a gift certificate for his birthday. Rachel is the lady that helped me out and I was so impressed I wish I could shop here myself! She was so friendly and accommodating! She made it super easy and my Dad got his gift certificate in the mail the very next day. I'm guessing that if this is the level of service they are offering their customers, this must be a great place to shop. read more

First visit was yesterday and we will be return customers. Great prices and sale prices were comparable with the big box stores. They provided something that the big box stores do not......customer service at its best. They know shoes and are extremely helpful in finding the shoe that meets your needs. No need to head to Ft. Myers we have the best right here in Cape Coral. read more

Great shoe store, super helpful staff. The woman greater is, my father was looking for a new pair of sneakers. Just walking, easy. He was overdue for a nice pair of good lasting sneakers. She pointed us out to their selection of shoes which is rather small, but high quality sneakers for any occasion. Shoes my dad got have great support, and will last him a long time! Very happy with our experience here! read more

Love this store and it's employees!!! They listen to what you want and are incredibly efficient at setting you up in the right shoe for your need!!! I wouldn't consider going anywhere else for my walking/aerobic shoes! read more

Excellent service by knowledgeable and friendly staff. Great products and better service. Can't go wrong shopping here for you running gear!

I have purchased my last 3 pairs from Rachel at the Cape Coral location....along with a couple of outfits. She is extremely friendly, and knowledgeable. She has the professional expertise to see how my old shoes were performing, to help select a new pair. I will always buy from her. Support small business. read more

Best shop for running shoes. Expect to go for multiple trial runs while your movements are evaluated for the most successful fit. Really knowledgeable owner that cares and is also aware of ones budget. This is the only place I go for running gear and advice. read more

I am extremely disappointed in the run shoppe! The owner will only do exchange and gift cards no refunds. Even with the reciept. They based that off of Brooks return policy. So I called Brooks they said 100% money back guarantee and free shipping back. Unfortunately I purchased them threw this brick and mortar store and not directly threw the manufacturer. So for now on I'm going the way of most consumers and going to use stores like the run shoppe to try on product but buy them threw the manufacturer. That way I can allways get a money back guarantee! read more