Customer service was top notch. Fleet feet was recommended by my sister. My wife and I live in Korea and we were visiting Fort Myers and in need of some good walking shoes. We met Sophia and she took really good care of us, recommending different shoes for based on the computer model that scanned our feet. What impressed us most was her taking the time to make sure we got in the right shoe and we were comfortable with it. My wife tried on about four pairs and I tried on three before we finally bought our shoes. I can't say enough good things about Sophia and the way she took care of us. From our perspective it was one of the best customer service experiences we've had so far in Florida and I would recommend anybody looking for a shoe to stop in and talk with these knowledgeable people -- guarantee they will get you the right ride for your feet! Thank you guys! read more

I've never done a shoe store review, but this place deserves 5 Stars + for its service (Erin was sensational) and its custom built, electronic foot measurement system. Both my wife and I found out that our shoe sizes have changed over the years! And since the system is tied into the store inventory so the very experienced and well trained store employees can quickly make recommendations. Even if you're not currently shopping for sneakers, stop in to get your foot measured and to see if you have any special foot support needs that they can help you treat with the correct footwear for your needs and size. Plus - a business that posts like the attacked on their FB page deserves to be checked out and supported. read more

Fleet Feet - Sports Wear Near Me - Fort Myers, Florida

(2 out of 5 stars) Had a poor experience with one of the male clerks. When I explained what I wanted in a running shoe, he abruptly told me it was "unhealthy" and that they only sell "healthy shoes" -- very dismissive and condescending. I've walked comfortably in Hokas but find the extra cushioning unstable for running, which he didn't seem open to hearing. Thankfully, a kind and professional female staff member helped me instead, and I purchased a pair of Cloud 9 shoes. She saved the experience, but I won't be rushing back. read more

We visited Fleet Feet in Cape Coral for the first time. It was a great experience. Both of us walked away with new shoes and various accessories. (There was absolutely no pressure cross sales.) For the first time in decades, I have a pair of tennis shoes that actually fit my size. It will make our travels much more enjoyable. Thanks to the gentleman who fitted us. read more

Erin was an absolute lifesaver during my recent shoe-shopping experience! After being diagnosed with severe tendinitis, finding the right pair of shoes that offered comfort, support, and durability was no small task. Erin went above and beyond to ensure I found the perfect fit. From the moment I explained my condition, she listened attentively and immediately understood how vital it was to get this right. Her expertise in footwear, combined with her patience and genuine care, made the entire process smooth and stress-free. Erin took the time to measure my feet properly, assess my specific needs, and recommend shoes with the perfect balance of cushioning and arch support. She even helped me try on multiple pairs, explaining the unique features of each and how they would benefit my tendinitis. Her dedication to customer service was unmatched. Not only did she find the perfect pair of shoes, but she also provided helpful tips on how to maintain their longevity and care for my feet. Thanks to Erin, I'm now walking comfortably and feeling a huge sense of relief. I cannot recommend Erin highly enough! If you're dealing with any foot issues or just need someone who genuinely cares about your comfort and well-being, she's the person to go to. Thank you, Erin, for your kindness, professionalism, and expertise--you've made a world of difference in my life! I will always make the drive from where live in Labelle to fleet feet and I will forever make fleet feet my new shoe store. read more

Had the best experience at Fleet Feet. I've been to other running stores where they scan your feet. Usually they scan your feet and let you wander over to the wall of shoes and let you pick what you want. At least this was my experience as the running store at Coconut Point. At Fleet feet, Brian actually offered me shoes that were the best fit for my feet. He was very knowledgeable about all of the brands and is an actual runner. 10 out 10 recommend going there read more

Sue was amazing helping us with sizing and selection! We are very happy with our shoe purchase

I love this store, I've been getting my running shoes from here for years. I'm training for a half marathon and they fitted me with a great pair of running shoes. So personalized and helpful. You have 1:1 time with them to make sure the shoe is perfect for what you need it for and they let you try several on. Customer service is unmatched! You leave with knowledge and a great product. read more

Fleet feet always has the nicest running minded people working for them that genuinely want to see everyone succeed at their running, walking or exercise goals. read more

The staff here is very friendly and knowledgeable, great selection, store is very well kept and clean. Highly recommend!

Find the right shoes here! The integrity, kindness, knowledge, and graciousness of the owners, Brian and Janene Urichko, and their amazing staff, like Maggie and Addie, sets this place apart. Not to mention their range of great shoes. One of the pairs I'm getting has extra features for comfort and stabilizing the foot. I deal with pain issues and have different-sized feet that can make shoe-shopping difficult. They were steadfast in helping me and ordering what I needed and wanted to make sure it was just right for me. I am so grateful for them! And, they have lovely clothes and I got many skirts that are cute and easy to wear and perfect for our weather here. I am so glad we have such an excellent Fleet Feet in Fort Myers! Thank you so much Brian and Janene and all there for all you do for us! :-) read more

The staff here is excellent, we always get a warm welcome and personalized service. On our most recent visit Brian and Paul were fantastic in assisting us with our shoes. Will return and do recommend! read more

Great service ! Unique store! Quality sneakers! The owners work the business! I highly recommend this business.

I can confidently say that my visit today was easily the best experience I've ever had inside of a shoe store...and I own over 50 pairs of shoes. Jeremy helped me from the moment I walked in and went above and beyond to get me into the perfect pair of shoes. read more

Super friendly staff that always answers any questions you may have. Doesn't just try to push you into the most expensive shoe and truly listens to what you have to say and what you want. Would recommend anyone going there. read more

I recently started on my mission to run a marathon by this October. Part of that mission included getting back into serious distance running condition. In order to do that I needed new pair of shoes that were not falling apart. For this type of distance running I wanted to make sure I was getting shoes that could handle being abused on a weekly basis. I went to Fleet Feet and Bell Tower shops this past week and was pleasantly greeted by the two people working there. They started off by asking me what my goals were for the shoes and we went from there. They then did a 3-D scan of my feet that analyzed the differences in size, the arch height and everything else in between. They did then did a gate analysis which helped me confirm that I had an issue with pronation. After these tests were done they then suggested three different pairs of shoes to try. None of them were quite right. They suggested one last pair that were similar to the ones that I had before. When I tried them on I knew I had found the right fit. The staff at Fleet Feet were a tremendous resource. I'm looking forward to putting the shoes through their paces and hopefully continue my training injury free. read more

Seriously awesome. I've never bought real running shoes but now that I'm trying to do races I just wanted some help picking out good shoes. Ruth was AWESOME. Explained all the benefits of different kinds of shoes and helped me pick them out. Will be back!! read more

Went to get a pair of Hoka sneakers . Had a very nice experince. I was encouraged to try on several pairs before deciding on the first ones I tried on. I was even encouraged to go outside and walk on the pavement before making a final decision. I would really recommend this store for anyone shopping for a quality pair of sneakers Marion Stitt Ft Myers Fl read more

Had a great experience with this store. Highly recommend. Ruth was great, she spent a lot of time with me and was very knowledgeable.

Amazing customer service! Owner took time to answer my questions and address concerns. He watched me walk and run so he could fit me properly. He didn't try to sell me new shoes or other products I didn't need. Best running store I have ever visited! read more

I had to leave a review because I was directed to some of the best shoes I have ever run in due to their help! I no longer have to wear my knee brace thanks to Fleet Feet helping me choose great shoes and inserts. Thank you so much! read more

If you are a lonely runner traveling to a new town, a Fleet Feet is always the best place to go to find a group of friendly runners. This Fleet Feet is no exception! We were visiting Fort Myers for a few days in July and stopped in for the weekly Monday Run Day event. The 3 mile route took us from the store and eventually on the John Yarborough Linear Park Trail. More importantly, we got to chat with local runners, including the store owner, Russ, who welcomed us to town with the easy-going friendliness that we've found radiates from anyone affiliated with Fleet Feet. The store was stocked with running essentials, particularly the best reviewed shoes out there. One of us wears a women's size 12, which many stores don't carry. Russ had the new Nike Vaporfly 4% in stock (and in a womens 12!) and was able to describe what it's like to run in the shoe. This store should be the first place any Fort Myers runner visits! read more