We ordered a ping pong table, unfortunately the one we received was damaged and broken. Eric and Jim really helped us out and took care of us. They ensured that our new one wasn't damaged and we had all the right pieces before leaving and upgraded us for our troubles. Thanks guys! read more

On a Sunday, went into Dick's Sporting Goods shopping for a volley ball sneaker. My personal preferences are Asics Upcourt, Gel-Rocket, Gel-Tactic and Netburner. They have many national brands but not my Asics. There are a few sales associates but for some strange reason, not too many at the Shoes. Little disappointed with my shoe shopping at Dick's. Did checked out their pickleball and golf section. Ok, You can hit a few balls with the drivers, irons, woods, etc. in the cage behind the putting green! You can not do that! Why? No sales associates around! It is 2 and 1/2 Stars rounding down to 2! read more

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Bought a pickleball paddle online as they didn't have this model in the store. I received it 2 days after the original delivery date. I played one day and some of the carbon came off the paddle. The website said you can return to the store, so I went to the store the day after I received it. I got to the store and the manager said he couldn't except the paddle because of the missing carbon. I said that is the reason I am returning it as it is defective. He stated you didn't buy it here, so you need to call customer service number otherwise the store will be charged for the paddle if they accept it. I said you do not have a procedure for handling defective merchandise? He said call the online number. I will never buy from Dicks again. This is awful customer service. read more

company is races doesn't seem to care if whomever wants good services plus company at stores stop caring guns said by law enforcement officers. so company doesn't seem friendly felt insulted threatened by the company as being their customer 2022 to you all taxpayers ought to shopping elsewhere don't waste your money at Dick's sporting goods stores 49 states . Do feel maybe company need to treat whomever fairly if they're all from all nationalities or are been athletes before like myself been before athlete of Special Olympics YouTube.com why we plunge Steve the golfer wanted to be like Tiger woods pro golfer athlete so if company headquarters PA could've handled issues differently to not do careless to all who want good services why call police on those who needed accommodations prior to whatever to been qualified for why former female store manager Jennifer Amiss who tried to offer me position but working warehouse midnight till morning how would've gotten sleep .myself ADA former athlete of Special Olympics you all customers proven to still you all go to stores don't even waste your own money you all to invest in your banks so law enforcement officers said FL Lee county they're not able to shop stores to buy guns at stores 49 states company stop caring weapons seems wrong because police need to keep us all safe company owner / CEO who oversees all employees 49 states ought to suggest all employees to do better loving whomever with ,& with out ADA's am European Fort Myers resident. Police are upset with Dick's sporting goods stores do careless why is that do bad services to hinder handicaps / nationalities . Police feel they can buy weapons at stores said by them all too . Company is wasting your guy's money from your banks taxpayers . Avoid going to stores of Dick's sporting goods stores 49 states . Learn to invest you all shoppers . Congress feels company is wasting our money to our banks to expesiv to shops Dick's stores yearly . Haven't gone since 2022 you all shoppers FL home state . FL Governor may not like no one feeling threatened by FL citizens. FL Lee county citizens avoid shopping Dick's stores invest your money at your banks shoppers . Steven ADA don't waste time at Dick's stores anyone they as company need to do better loving all customers all races . Am European FL Lee county resident. Felt threatened by the company 2022.. Want CEO headquarters PA to view my concerns . Seeking kind call kind apology from business owner to talk with their employees all stores . read more

DICK'S Sporting Goods - Me letting taxpayers know how felt treated badly as a customer at Dick's sporting goods Cleveland Fort Myers FL threatened 2022. Have ADA. - Sports Wear Near Me - Fort Myers, Florida

We walked into Dick's Sporting Goods this afternoon hoping for an experience like Jimmer C. described, but I'm pretty sure it wasn't Josh working today in the shoe department. My husband was looking for new cross training shoes and shoes have changed considerably since the last time he bought any. We looked around a while and was rather at a loss to find what we were looking for among the considerable selection in this store. Eventually, I did see an employee and after some effort (it took three times trying to get his attention) I let him know my husband was looking for cross training shoes. His answer was to walk to an aisle, make a hand gesture toward the shoes there and then the other side and then ... he walked away. We looked in the "indicated area" on our own for a bit but ultimately left emptyhanded. Overall, our experience wasn't quite as bad as what K.B. described in their review, but it wasn't much better. read more

Don't order anything from these crooks for delivery. When I placed my order the order entry page indicated delivery would be on the 4th. Well, here it is the 4th and FedEx hasn't even picked up the package yet. If I had known this ahead of time I could have just driven to the store and bought the item the same day. So, Dick's is pretty terrible re order fulfillment. read more

My husband and I were going to be hiking in Central America, so we went to Dick's. We found hiking sticks, clothing, backpacks, and everything we needed at Dick's. Great outdoors store! read more

I'm in the store currently in Fort Myers. I've been shoe shopping for weeks. Josh in the shoe department was super busy with a excessive amount of people. He still took his time with each person including myself and my wife! He was knowledgeable and absolutely amazing full of information! I was looking for a pair and he was so good I left with 4 new pairs and my wife with 3 new pairs. Josh is a absolute blessing to this establishment! I hope management recognizes him for his amazing skills. I am a manager in customer service, JOSH is a role model if that description! Please recognize him for his amazing talent! read more

Well you lost a $150 sale because your only cashier spent about 15 minutes ringing out one customer and didn't call anyone else up front to help the other customers waiting in line. Then the customers had questions so another conversation followed. I left my potential purchase hanging on a rack nearby and walked out. Do better. read more

Stores are closing everywhere and they wonder why! I made a special trip to Dicks because they claim to have a price match guarantee. Not on Yeti. Needless to say I will now order it online and save the sales tax too. Wake up management or you won't have a job in a few years your store will be closed read more

DICK'S Sporting Goods - Yeti 30oz - Sports Wear Near Me - Fort Myers, Florida

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I went into the Ft Myers store tonight just before closing to return a putter I purchased at Golf Galaxy. Bryan in the golf department was great to work with and sorted out the issue along with the store manager and had me on my way promptly. I can't say enough about the service from Bryan and the store manager. I highly recommend the store... Todd read more

Great availability of a broad range of sports gear and camping supplies. You will need to find things on your own but there are clear sections for different interests. Always our go to place for "we need it today!" purchases. We were looking for some slightly obscure archery equipment and sure enough! read more

This is a great place to shop!! The prices are reasonable and the staff is nice. It's a great place!

What a disappointment. I'm so low down by this company these days. I formally used to work here in probably a decade ago in a different state. Are used to be a greeter as well as working upfront at the registers. So I know exactly about customer service and had to take care of somebody. Well this morning I came in around 10 AM after the store has been open for a little bit. I walked inside and didn't see a single employee, no greeting at all. This is my first time in this location as well so I had no idea where I was going. Luckily I was able to find the soccer section right away. But I wasn't sure if it was just an adult section or a youth section. After wandering around the soccer section for about 15 to 20 minutes, nobody ever came over to help me. I even looked around for somebody because I actually needed help. I needed to get. For two children who are starting their first time playing soccer. I needed everything. I had no clue what I was looking at it couldn't figure out if the smaller section was for children or just small sizes. I checked a few hours to see if there is an employee to help me, but I still never saw anybody. I put all of my items back and ended up just leaving. While I was leaving I saw two employees laughing and joking in the middle of the store. Even when I was exiting, no goodbye,, no nothing. My family will not be back, and we will not be supporting the store. read more

I prefer Dick's above the sports authority. Their chose in articles is just much larger. They carry the main brands for varies sports. Helpfull staff. I will definitly come back to this store read more

DICK'S Sporting Goods - Sports Wear Near Me - Fort Myers, Florida

Do not work there, they are very very very unprofessional!!! I was hired and they would screw up my schedule every week and not give me very much hours. The team members kept going to the managers and telling them false complaints about me doing my job wrong and not doing my job at all which was completely not true! The week of Christmas I was told the district cut hours so I was told not to come in the rest of the week than I never got any hours after that and no phones call back after asking why I wasn't getting any hours and than noticed a couple weeks later I was no longer an employee. No phone call, no explanation! I have never worked in such an unprofessional place in my life! I will never forget about this tragic experience in my life! read more

Recently walked in to purchase a basketball for my kid. There was literally no one on the floor. I had to search through a huge bin to find one I liked. No one to consult with on purchase. The Cashier was pleasant and helpful. She was nice enough to inflate the ball. They need to hire some people. Update went into the store to purchase sporting supplies. Researched them online prior to going and the website stated they were in stock. Well they were not . That's enough for me time to go somewhere else. read more

They have the worst system for trying on apparel! You push a button for an attendant to come unlock the door to let you in but 10 minutes later no attendant!!! They can do better!!! read more

The manger dominic was super nice and allowed us to get an amazing deal after bad service the last time we went and we will be returning to dick's read more

Went to pickup some kayaks today, worst experience ever. I needed some straps to tie down the kayaks and the sales associate says, don't get the cheaper ones you have get these ratchet kind they are much better. I said I don't know how these work, he said it is very simple this goes here and ratchet tight. Wrong instructions things kept on getting twisted and knotted. 2 hours in front of the store in 90 degree + weather and no one lifts a finger to help even when you ask for it. called the store manager afterwards, his response " I know who is supposed to be in that department and will talk to him about customer service" no I am sorry for your inconvenience, what can we do to make it right, nothing like that. Drive the few extra miles and pick it up at Bass Pro Shop read more

Great location for this store and adequate parking. As most Dick's they offer a WIDE variety of equipment, clothing and shoes for pretty much any sport. However, restocking must be a challenge at this location! I do send clients here for certain things (mostly stretchy rehab bands) and they ALWAYS seem to be out....how can this be? Management and/or the person who does their inventory control should keep better tabs on items that are constantly being purchased and/or run out. Please think about the demographics of where this store is located; most folks in this area are retired and/or we have athletes at multiple schools who would require these simple tools! read more

Came into the store today to purchase a new pair of cleats for our son. Employee Bob was anything but friendly and helpful towards an excited 10 year old boy. My wife did speak with management in hopes that Bob doesn't deal with children in the future. Moral of the story, Dick's employers shouldn't be Dicks! Did not make a purchase in your store. read more

I like this company and the gentleman on the floor was helpful answering my questions. He was knowledgeable of the products and very patient. Unfortunately, this was more than offset by the check out personnel and process. Three cashiers and the line was barely moving. I was called up next and then stood helplessly as the person who called me ignored me for several minutes. No eye contact. No verbal interaction. No explanation for the delay. Didn't ask about my rewards card. Just an overall negative vibe that I have never felt at Dick's before. Customers want to feel appreciated. This person should not be interacting with customers. read more

Looking at adults bicycles. Very misleading sale add in paper and when shopping sales person was not very knowledgable and seemed confused as to which bike was which. Will have a tough time justifying going back. read more

Completely understaffed, one register open on a Sunday afternoon. I'm 6th in line. You would think the manager would jump in and help....

Kudos to Dicks for doing what our bought and paid for politicians refuse to do, bring some common sense to gun sales. I hunt and fish like many that abide by the law and have wanted sensible gun laws to keep guns out of the hands of those that should not have them! Again kudos to Dick's Sporting! read more

Went here to buy a rifle that was on sale. The associate behind the counter only had 2 days on the sales floor and had no clue about firearms. The manager was a teenager who snapped at the customers and gave attitude. The only one they had left was the demo/floor sample. It was covered in scratches and scuffs. I asked if I could get a discount on it due to the scratches and scuffs from all the handling it has had by customers. The teenage manager said no and that if I wanted it then I had to pay the same price as one that was mint in the box and new like others had gotten before me. I walked out, not paying for a damaged floor sample/demo rifle what others have paid for a brand new one in the box in the past. Bad customer service, I won't be visiting this place again. read more

I cut out a Dicks ad for vmc coastal black salt water fishing hooks from a current fishing magazine .The add states " buy two packs of vmc coastal black hooks and get two free ". I have contacted several stores in the Florida market and could find no salt water vms coastal black hooks. On to customer service with (2) phone calls and I am in the same place I started from,-nowhere!!! They could offer no reason why the hooks do not show up in their system . If you do not carry the vmc coastal black circle fishing hooks why advertise their availability? I have wasted my time trying to get this problem resolved to no avail. Thanks DICKS you really are one.... read more

Went into Dicks today to use a coupon from my Entertainment Book that I was previously told by them I could use. The cashier, Moore, was not helpful at all but extremely rude. When I returned with my husband and spoke with a manager we found out that there was no reason why the matter wasn't taken care of earlier. My husband has in the past purchased quite a bit of golf equipment from this store, but will not be in the future. read more