I had such a wonderfully relaxing and much needed experience at Lumora. I booked the First Time…read moreVisit Himalayan Salt Stone Purification Massage and Bali Scalp Waterfall Ritual back to back. It was my first time but I will be back because it was such a paradise in the middle of the hustle and bustle of the city. The massage was definitely a mix of lymphatic and massage which I LOVED because I knew the toxins were being massaged out of my body while the knots that had formed from sitting at my desk were being unknotted. I felt great and super relaxed. Then I moved to the comfiest spa chair for my scalp ritual where Susan thoroughly washed my hair with so much care, I never want to wash my own hair again. These treatments were followed by a tea service with a sweet treat in their lounge area which just felt like an oasis in the city. I didn't feel rushed at all, it was such a calm environment I didn't want to leave.

The space is beautiful, and the staff was kind and attentive. But at nearly $300, this has got to…read morebe one of the most bizarre and disappointing spa experiences I've ever had. I booked the 90-minute Himalayan Salt Stone Ritual and many basic spa expectations were not met: body parts were not always re-draped after being massaged, techniques used on one side were not repeated on the other, and much of the treatment felt like quick rubbing/grabbing rather than intentional massage strokes. The room was also a bit uncomfortable. Temperature-wise it was pretty warm, and the face cradle was really small, so there were times where I felt hot and claustrophobic. The music also stopped about halfway through the massage, and I could hear muffled subway rumbling intermittently since we were underground. Now, for probably the worst part of this experience. My therapist didn't speak English, which is completely fine, but the spa had no effective way for me to communicate basic and expected requests at a spa like adjusting pressure. The receptionist had to come in and translate, but remained in the room for a while in case more translation was needed (it wasn't lol). This made it difficult to relax because she was just watching the massage, chatting with the therapist, and asking me questions about my life. She also suddenly pulled my underwear down to expose my WHOLE BUTT while the therapist massaged my back?? Usually, underwear is lowered only slightly during a massage -- but regardless, why is the receptionist touching me at all??? She also commented on my figure unnecessarily which was super unprofessional. And even after all that, the pressure briefly became too hard before returning to far too light for the rest of the massage. At checkout, no one asked for feedback. Instead, I was told (unprompted) that because I selected "medium pressure" on my intake form, they assumed I was inexperienced with massages and thus intentionally gave me a gentler treatment. They essentially blamed ME for the pressure being too light...? I was then recommended a different therapist for next time, and insinuated she was more experienced. I found this excuse confusing and problematic: how does preferring medium pressure suggest that I don't get massages often, and why would that mean I should receive light pressure or a less experienced therapist instead? I've had many massages across NYC at all price points, and this is the only place where requesting more/less pressure one time became such a strange ordeal. Given the luxury price tag, I expected a near perfect experience. Unfortunately, it didn't even meet the standards of an average massage, and more importantly, fell short of basic standards of comfort and professionalism.

I travel to come to Ohm spa. Kathy is the only person that can resolve my back pain in the whole…read moreworld. This place is a gem and I am so thankful this tiny oasis of healing exists.

Pricy but solid deep tissue massage. Jojo did a great job!…read more I found this spot after doing some serious research. The fact that this establishment is in a private condominium building that formally was a church seemed super unique and unassuming. I am a fan of their customer service, flexibility, and professionalism. From the moment I booked my appointment, I felt like they truly had a personalized concierge service to accommodate my needs and schedule. The location is small but cozy, neat, and clean. It does not have the typical commercial spa feel, so expect to experience a more old-school homey no frills feel.

This place was amazing. I booked a full face wax and facial. The spa offers a lot of wonderful…read moreservices that you must try. My face feels wonderful and I can't wait to go back to NYC so I can try other services. The service was Amazing. Everyone was so nice, friendly, and helpful. They welcome you like you are family. They offer water, tea, and snacks once they take you back into the waiting area. The ambiance was amazing. Very serene and quiet.

Came to haven with a birthday gift card & had the Geek massage (focus on upper body). The…read moreexperience was heaven, Zac was great & the place completely exudes zen & quiet. Not sure if prices are high or its just the state of the economy. Had a 150 GC & paid 100 to cover the extra & the tip. Overall completely satisfied & highly recommend.

I visited SoHo Sanctuary today for their signature massage, and it was such a great experience…read more From the moment I walked in, the space felt clean, calm, and really relaxing--exactly what you want when you're trying to unwind. My masseuse, Holly, was wonderful. She was very attentive and checked in with me throughout the session to make sure the pressure was just right, which I really appreciated. It made the experience feel personalized and comfortable. Overall, everything from the atmosphere to the service was on point. I left feeling refreshed and would definitely come back again. Highly recommend if you're looking for a peaceful, high-quality massage in the city! I visited SoHo Sanctuary today for their signature massage, and it was such a great experience. From the moment I walked in, the space felt clean, calm, and really relaxing--exactly what you want when you're trying to unwind. My masseuse, Holly, was wonderful. She was very attentive and checked in with me throughout the session to make sure the pressure was just right, which I really appreciated. It made the experience feel personalized and comfortable. Overall, everything from the atmosphere to the service was on point. I left feeling refreshed and would definitely come back again. Highly recommend if you're looking for a peaceful, high-quality massage in the city!

I've been coming to Soho Sanctuary for years. I love that it is a small spa that caters to women…read moreonly. It's warm and inviting and everyone makes you feel welcome. I continue to come back as this is the best facial I've ever had. Bibi is excellent. She takes the time to really evaluate your skincare needs and suggests the best treatment for you. She is very knowledgeable but also never tries to upsell you. She has delicate hands, and my skin always comes out glowing. I am always getting compliments on my skin and it's in large part to my regular facials with Bibi.

I received a gift certificate to here, and based off the reviews decided to book a facial with…read morePrapa. The five stars are for Prapa! She really is the best!! So kind, sweet, and funny! And not just that but she was so professional and super communicative throughout - told me to expect tingling here, etc. And my face was GLOWING. I was overdue for a facial and had a ton of gunk to remove. Prapa managed to not only clean up my face but to also do it in a way that left very little damage and redness. Sorcery! Literally one of the best facials I've had in the city. I plan on seeing her in another few weeks because I am now addicted to how my face looks after her facials. Side note: i wouldn't recommend getting your nails done here though. I had leftover $$ and spent it on a shellac manicure. The technician had terrifying hygiene - she put on what looked like like stained used latex gloves that had holes to handle my nails, and took an open bag of dirty tools out from under the desk. Seeing that, I told her to please not push or cut my cuticles, but she still cut a few anyway. When she buffed my nails, she buffed my skin too. The first time I bled. The second time she blamed it on my facial routine leaving cream on my hands that made my skin "shiny" for this one finger. And then continued to blame me for it for a good minute while I sat there silently not engaging with her unprofessionalism. At the end, she took off her dirty glove and tossed it on top of the rest of her tools instead of the trash...probably to be used for the next guest. Those gloves are disposable honey!!! Throw them out and put them out of their misery!

Okay. As mentioned per my previous review - couldn't ever…read moreget in touch with anyone here. I had a GC and kept calling and calling but nope, no one answered. Fast forward- finally made my way here in person and only to find out they're closed!!!! Meanwhile they still have their sign up and everywhere still says they're open. Then website tells you to redeem your gift cards on products on their site since they're closed. Nope!!!! Doesn't work and do they care to help you? Nope!!!! Like not surprised why this place shut down permanently and soon they'll go out of business forever. Their stuff hasn't been popular since the late 90s. Damn this place. Zero stars. This place still sucks - wish I got a gift card to Sephora not this wretched place.

3.75 would be my rating-- rounded up because everyone was courteous. Arrived around 9PM for a…read morecouples massage with CBD oil. It's not very spa like here, nothing tranquil, but more so like a nail salon layout. The massage was good but the two ladies continuously spoke to each other, which was a little annoying. I'd say the best part was the hot stone. They were much warmer than other places I've gone to. Nonetheless, I woke up feeling very refreshed and was pleased with the service.

Not bad for the price. I'll say the massage wasn't the best and wasn't the worst. They're fairly…read moreaffordable and the place looks clean. Things that made it 3 stars rather than 5 stars. 1. The person doing massage for the first 20 mins just massaged me with the towel no oil or cream (weird) 2. I had to ask about her using oil and she seemed surprised, I thought it was standard at massage spots. 3. At the very end the man at the register tries to pressure people into tipping. My personal opinion, if you don't do anything above and beyond your job then I have nothing extra. Especially when you don't seem like you want to even be there or doing the massage. 4. There was no soothing calm music in the actual massage room 5. I could hear everything in the rooms next door which made it less relaxing 6. I wish they had some sort of aroma therapy in the room or something else

A friend of mine recommended this place for years..... yes years! I finally made an appt to go. I…read moretook a mental health from work and decided to go. I opted for a 60 minute Korean scrub plus 30 min massage. It was great. Grace was amazing and id definitely book her again. You have to be okay with being naked, there is no way around it. They provide you with a locker, slippers, disposable panties and robe. But in the room, you will only be in your disposable panties. For the scrub, I chose medium pressure and it was perfect. The hardest part was having the mask on, because water gets thrown on you and you are trying to breathe through a wet mask lol. The Korean scrub removes dead skin. Your body will be soft and supple after. The massage happened after the scrub. And after that, Grace showered me. The whole experience was amazing, and I definitely recommend. Can't wait to go again soon.

I booked the 60 minute signature massage and it was decent. Nothing amazing, but relaxing…read morenonetheless. This place is clean and simple, definitely no frills. The staff is kind but the service is pretty bare bones. My masseuse didn't ask if there were any areas I wanted to focus on, or what pressure I preferred, she just got to work. Which is fine, but I feel like for a very similar price you can get a better service. In a pinch this place works great, but I definitely wouldn't go out of my way to come here.

Incredible session with Natalia! My first lymphatic drainage massage and not only was it relaxing,…read morebut I felt so much better after! The detox I needed! Everyone was so friendly in the process from beginning to end. The text service is so quick and helpful, and the entire time is communicative making you feel so comfortable and welcome. I can't wait to come back!

I was underwhelmed and a little disappointed. I'd been curious about this practice for a while as…read morethey share an office with my chiropractor; and decided to finally treat myself to an appointment to get some of the cold weather tension out of my neck and shoulders. Maybe it's because my appointment was after the receptionist left for the day, but I felt kind of awkward entering -- I was a few minutes early and the therapist was chatting with what I'm guessing was another client, and didn't really greet or welcome me. I kinda felt like I had just wandered into a space I wasn't supposed to be, or interrupted a private conversation. After the other person left she went into another room without really acknowledging me, eventually coming back and seeing if I was ready to begin. Overall the massage was good, not mind blowing but solid, and the space is very nicely decorated. But for the money I ended up shelling out (over $200 for 60 minutes) I don't think it was a good value. I was also up-charged for seeing the lead therapist, which I didn't realize at the time of booking. It was only after going through the automated texts and emails after I saw the charge I figured out what happened -- so learn from my mistake! They also automatically added a tip without my knowledge or consent -- so the $150 service I initially signed up for ended up costing an extra $70. I get times are tough for small businesses, but they're tough for me too, so these extra expenses added tension right back into my shoulders. If you've got the money, you do you. But if you're trying to be more cost conscious, I wouldn't recommend this place.