We love Michaels, right? Yelpers named Michael, celebs named Michael, and craft stores named after…read moreMichael. And why did businessman Michael J. Dupey, who founded Michaels in 1973, named the business Michaels (plural) and not Michael's (possessive)? No idea. I love me a Michaels. It's a decent craft store that carries most of what I need. Got a Weeknd concert outfit that needs golden applique? Michaels. Want to create a mini fairy garden at the base of a tree? Michaels. Need some beads to make some friendship bracelets for you, your friends, and Labubus? Michaels! It's a great craft store and as someone who has a degree in Graphic Design, I enjoy doing creative little projects time to time to keep that right hemisphere of the brain sharp.

Sophie was so wonderful and looked through 3 huge bins of yarn to help me find one skein of…read moreyarn!!!! So grateful to them and their kindness today!!

I found 6 gifts in one trip!…read more I really like the fun things that you can find here, those off beat gifts people aren't expecting. And the collectibles that allow you to add a bit of fabric, paint or jewels to, just to make it even more personal. I found a bunch of jewelry pieces I intend on making into personalized paintings for gifts this year. I hope the people getting them love them as much as I enjoyed making them.

I recently visited this location and was so happy with the items I found! There was so much…read moreclearance; the store was air-conditioned, clean, and the restrooms were clean as well. It was not crowded, and I was able to browse the store and check out all the new items. The staff is friendly, and I had a good shopping experience here. I love this location because the store is twice as big as the other locations, and there's always so much clearance, and it is always fully stocked!

This store was busy today! Even with several customers in the change room and on the floor, a gal…read morenamed Jen provided outstanding service. Not only she bring me different sizes and various colors of items to my dressing room but she did it with professionalism and kindness! She was so sweet! Thank you Jen for making it a very enjoyable shopping experience this afternoon!

Long time online shopper and never go into the store, but after receiving a robe as a Christmas…read moregift that wasn't quite my style I went into exchange it for other stuff that was more me. Ashley was extremely accommodating, and has a very helpful bright sun shiny attitude. A great addition to the Chandler Mall VS team!

I had an amazing experience shopping at Buckle. Taya and Hannah's customer service was phenomenal…read moreand I will be coming back to shop more in the future!

Very disappointing experience at this location. I go in to check out some boots I liked that were…read moreposted up by the entrance. Try them on and decide I want to buy them, only to be told an employee sold two different sizes to someone, so the only pair left in store was 2 different sizes. They offered to ship them to me so I accepted and paid there. When I get the boots 6 days later, they have a couple scuffs and aren't packed like they're brand new. They look like someone's return. I blow it off and try them on in my house, and decide they are also super uncomfortable and I wouldn't be able to wear them. Had zero time to make it BACK to the mall or the post office to return them until 56 DAYS later, still within the 60 day return window. So I make a special trip to the mall and explain everything. The employee kind of acts like she doesn't believe me and then looks at her computer and says 'the system' won't' 'let' her process the return because it's been longer than 60 days. I had proof of when they were ordered and when I received them, but she wouldn't budge. I asked to speak to a manager and she said I am one. THAT is how a manager handles customer service? A human cannot use their common sense to override 'the system'? Does anyone know how to use their own brain these days? Thanks for wasting my time. I processed the return through the corporate phone number and I won't shop at this store again.

This winter I had a trip planned to go to NYC and visit the flagship Tiffany & Co store to buy…read moremyself something special. But then the Covid numbers started going up and the trip was postponed for now. But I was sad because I really wanted to get a lil blue box with lovely white ribbon. My friend said let's go to Tiffany's at Scottsdale Fashion Center and I didn't even know we had a Tiffany & Co in the area but said YES! Let's go! After entering the store, we were greeted by James, he was there to help us on our Tiffany experience. I knew what collection I wanted to buy from for my 1st piece of Tiffany & Co jewelry, but truly enjoyed looking and gazing at everything they had on display. James was very friendly and helpful and offered suggestions and told us our experience in the Scottsdale store would be more personal than at the busy flagship store and he might have been right. Excellent service, beautiful jewelry and extremely happy with my purchase and know I will be back for more pieces.

Called into Fashion Square to inquire about a broken T bracelet. Was told I need to make an…read moreappointment, fair enough. Said ok let's do that. was told to go online & do it myself, with fluffy words of course but when I said, you can't help with that, they doubled down. Solidly told to piss off. That was a missed customer service moment for sure. Sorry to bother you, sheesh. Made my appointment, showed up & was quoted a minimum price of $1000. 1 year after purchase, a bracelet that cost $4150 failed, & they wanted nearly a quarter of the price to fix it? Uh no. That's bananas. Sent it in through the website & after evaluation $290. Got it fixed no problem. Make it make sense Fashion Square. If you don't want to process or perform repairs, then don't offer them. It's not that hard. The only good part of the experience at fashion square was that I was in & out in less than 3 minutes. But I won't give them credit for that. Bye