If you want consistent service, neat braids, and an honest braider, DO NOT come here. Cierra is…read moreuntruthful, untimely, and after telling her what you want, she'll tell you what service to get, only to inflate the price and blame you for doing what she said to do. The first time she did my child's braids, we had documented conversations she wanted "smedium" colored braids. She doesn't have "smedium" on her service list, so she stated exactly what service my daughter needed. She sent me a text message with the price for colored "smedium" braids, address, appointment time, and Zelle instructions to send pre-payment. This was the first time my daughter got braids and she was satisfied. The second time she went, it was also for colored "smedium" braids. Cierra started off doing good, but soon after they were varying sizes and sloppy. I misunderstood my child when she told me Cierra was rushing to do her hair because I assumed she was trying to go pick up her young child. What my child actually said was Cierra was rushing to do her hair because her child was crying, tired, hungry and wanted to go. She can't effectively perform a 5-hour, $200+ service and tend to her young child's needs. What child wants to be in a messy cramped one room suite for hours hungry and tired. Since she likes to inform she has cameras, she can rewind to 2/4 to see how her servicing and child were that day. My child had an appt for 9am today. At 8:12am Cierra text me to see if we could come at 10am. My child's appointment was originally booked from 9am to 2pm. When my child arrived, Cierra was doing a client's nails. Granted she got lost in the hallway making her a few minutes late; however, Cierra was still not ready to do her braids. When she finally started, my child called me at 10:29am to say Cierra was not doing "smedium" braids, they were bigger and not "smedium" like she wanted, or done before. She told my child I didn't book her for "smedium." Again, she doesn't have it on her service list, but per Cierra, to let her know before she starts, to do "smedium" braids. She had the unmitigated gall to say she never told me to book medium for "smedium" which is a BLATENT LIE. My child told her as she has twice before when starting, and she said ok. Now all of a sudden after my child complains and I come back up there, she doesn't have time to do "smedium" as it "takes more time"(she had her come an hour late, and had a client schedule at 2), it's gonna cost more money. $300 for "smedium", and more money for colored hair which apparently at that moment was extra, although I provided the hair and she NEVER stated or charged for 2 colors before...deceptive practices. My child wasn't happy with the 6 sloppy braids Cierra did do today. She came back to get braids for her party thinking they'd look like the first time she did them. She gave her a pass last time for her braids not being like they were the first. She felt sorry for her child complaining she was hungry, crying, and wanting to leave. But when she comes a third time expecting what she got the first and doesn't, her child is there again, and the price is significantly higher with added fees not informed of, that's where we drew the line. Cierra stated I had to pay her 1/2 for same day cancellation. I didn't cancel, she didn't provide the service and gave no prior notice she wouldn't. She said she didn't have time to do "smedium" braids. It made no sense to continue since my child was not getting the service Cierra confirmed before starting. She also agreed it made no sense to continue and waste her time. When showing Cierra different pictures of the first time she did my child's hair, she kept vacillating saying those are smaller than "smedium" or those are actually larger than what I'm doing now. Crazy thing, it was multiple pictures of the same time and braids. A LITTLE ADVICE, BEFORE TELLING A CLIENT THEY'RE LYING.. CHECK AAAALL YOUR COMMUNICATIONS. EVIDENCE DOESN'T LIE, PEOPLE DO! Fortunately, a friend referred an honest and awesome braider who saved the day and made my child uberly happy.