+Fast, quality work +punctual…read more+great communication +well-connected (contractors; workers; painters; exterminators) +compassionate (I love the eco friendly values)

I should have done my due diligence when hiring them. We noticed some movement and sounds in our…read moreattic and only assumed it was rats. Team champion was the quickest to come out to us and within days they did some patch work and set some traps up in our attic and garage. He said he's come out 2 times to inspect and collect any rats that were trapped. After a few days we heard one get caught. We called the guy for two days to come collect the rats and he finally showed up to do so. After that he said he'd come by to set more traps a few days later. It's been 3 weeks and nothing has happened. I texted him to ask about it and no response. Totally ghosted us. I understand people get busy and they have other customers but a bit of communication goes a long way. If you're looking for a company that will follow through on their word and have communication throughout the process then DO NOT hire this company. We have moved on to another company to help us out with our situation.

My family and I moved into an older home which had an issue with termites, black widows, and water…read morebugs under the house especially under the kitchen area due to a busted water pipe. Feeling desperate, I researched and requested quotes from numerous companies here on Yelp. After receiving several quotes, I decided on this one company because they offered the best customer service, made it clear that all my pest issues would be handled, and had unbelievably affordable pricing. A time was agreed upon for a technician to come by our home within twenty-four hours to begin spraying a pesticide mix and to set off a bug bomb fogger. The technician arrived 30 minutes before our scheduled appointment, walked the entire property, and immediately got to work. The tech was on my property for less than 2 hours and crawled under the house to spray every single inch. He also sprayed our two yards, porch, patio, driveway, and around the garage. The technician also repaired all basement screens and other areas where bugs can return. While the tech was making these repairs, spiders, termites, and water bugs were seen crawling out from under the house onto my driveway and simply dying on the spot. This went on for the next hour. Needless to say, I was extremely happy and satisfied with the service I received from this company's employee (sorry, I do not recall his name). He was UNBELIEVABLE, friendly, hard-working, and highly committed to resolving this very stressful issue for my family and me. I am glad to report that since I had this treatment performed at our home, I have yet to see a single insect or any other critters anywhere near it.

Great service! We woke up on Christmas Day to find hundreds of termites in our home, hovering…read morearound one of our window sills. Just what I asked Santa for... We first had another company come out to inspect our home and give us a quote. The other company barely looked inside the crawl space and told us it's subterranean termites and that we also have the other type of termites that need fumigation, but we can just do subterranean for now. When they sent us a quote, I think they just offered a 1-year guarantee. Josh from AABC came out a couple days later and was extremely thorough with his inspection. He walked through the entire house and even went into our attic. He educated us along the way about everything from termites, homes, etc. and answered all of our many questions. He told us that we do have both types of termites, but it's more pressing that we take care of the subterranean ones. Since we plan on remodeling parts of our house, he said we should hold off on tenting it until afterwards, in case any new wood has termites. It was comforting to know that despite our house being over 40 years old and having never been tented, there was minimal damage to our wood. Josh encouraged us to get at least a 3rd quote, but we didn't want to. Josh's quote was roughly similar to the other one (maybe slightly cheaper, but he offered a 10-year guarantee! Moreover, we liked Josh and believe in relationships. We felt Josh invested the time to earn our business. His crew came out and treated the perimeter and crawl space. They were quick, efficient, and easygoing. We appreciate dealing with honest businesses like AABC!

Keen provided excellent service at a good price point. Friendly and thorough. I was very happy with…read morethe work.

First time use of this company starting in December 2025 to January 2026 for rodent control…read more Christian is very professional, communicative, and addressed all concerns. He was thorough in his site walk, provided recommendations without trying to upsell, and provided updates upon completion of work. He checked back numerous times at the property and was easy to work with. Expectations were upfront and met. A strong plus in being bilingual to communicate with those who had concerns. Regarding pricing, it met with what needed to be addressed, quality and care that took place, being thorough and providing detail explanations, and overall being personable, would certainly recommend their services.

First time going through the yelp home project tab to find someone to do a spot treatment on…read moretermites. Got responses back from a few places but PAL was the first one which had an opening the following monday for inspection. Dax was knowledgeable and answered all the questions I had and took time to do so where a few other quotes from other companies either seemed hurried or inflated values. Ironically all the companies I got quotes from used the same product so I went with PAL Pro because they took the time to explain the process thoroughly and price was competitive. I was able to make a request with Dax to drill a few extra holes in the area based on other quotes without extra charge since it was centrally located in the same spot. A termite was even expelled due to the product used so proof there was pests to be rid of. Great customer service and fast response time. I got 4 quotes from the yelp project tab.

Termite review We…read moreare in the Whittier area and had a problem with subterranean termites under our slab foundation. After calling a few pros, we decided to go with Pal Pro pest control because of their honesty and professionalism during inspection. As an engineer, I am very keen to know technical details and the inspector was able to respond to my questions with confidence and a deep understanding of the problems. The treatment that we got at the time involved injection of termite stuff (likely termidor) around perimeter of home into the soil. This involved some drilling and injecting in areas near the perimeter of the foundation. About 1 year after treatment we saw some new subterranean termite activity. We called pal pest pro and they came out under warranty and reassessed the situation. We did some spot treatment but had some discussions about how we thought the problem may be deeper than anticipated. We decided to remove some of our LVP to investigate and we discovered some massive termite activity in our original hardwood flooring that was below the vinyl planks. We decided to remove all of our hardwood flooring and get the areas treated. It was a painful process but our termite team really helped make the treatment part easier. It's been a few months and we haven't seen any new activity. Only time will tell but I feel like we got to the root of the problem! I would recommend this company to my family and friends. They care about solving the problems and will honor their warranty in the event of any future issues. The treatment of subterranean termites is part technical approach, part dark arts and I feel like these guys got it all!

I tried my best to rid my house of the rodents that took up residence but finally called in Home…read moreShield (HS) as the experts. During the process, I came in contact with about a half dozen team members, all of whom were friendly, professional, and personally concerned with our wellbeing. That was important because I found that ridding a home of rodents is not easily achieved. The initial step was to survey the house, seal potential entry sites, then set the traps. The HS team completed the process and set up an appointment to check the traps. after a couple visits, we still heard the vermin scratching around. So, HS brought in a senior inspector who found a few open areas I never would have thought to identify (openings between the outside wall and the foundation that were tucked up underneath the visible area). Those areas were sealed and within ten days, we no longer heard anything. I check of the traps today revealed a large intruder had been eliminated. Home shield performed like partners in our quest to eliminated rodents from our home. They came back as often as needed without complaint and escalated appropriately to assure our problem was solved. And importantly, they never once questioned our reports of hearing critters.

I'm SO thrilled with Pacific Shore Pest Control; they definitely earned a five-star review! The…read moredifference between them and Western Exterminating is remarkable and impressive. Our technician, Daniel, is terrific! He was thorough, friendly, and helpful, and pointed out large holes where bugs can get in. I received both emails and phone calls confirming our appointment, along with a follow‑up the next day to make sure we were satisfied with the service. Five stars - all the way!

Tom was awesome! He called me both before he arrived, during his visit (I wasn't home) and after he…read morefinished. His thoroughness both inside and outside our house was exceptional! He also tried to explain why I have to pay $62/month when Home Shield needs only to come 2-3x/year. Although I still don't understand the monthly charges, it doesn't matter because if Tom is a Home Shield representative, paying $62/month for Tom, even with no services, is peanuts! Fight On! Bob Israel, MD Professor, OBGYN. Keck School of Medicine of USC

Don't be fooled by the slick corporate image. This is a pretty large and abusive…read morepassive/aggressive pest control company that doesn't get the job done. The name "HomeShield" is ridiculous. They're not EVEN shielding me from spiders in the bedrooms. I really don't remember what they cost, but it really doesn't matter because - SPIDERS!! LITTLE SPIDERS CROUCHING IN CORNERS, BIG BLACK ONES ON THE CEILING, UNSEEN SPIDERS SPINNING WEBS IN CHANDELIERS!! When I complained about this, they offered oh so politely to come inside the house to spray. They seem to have no conception that you spray outside so that you don't have to spray inside. WHEN YOU CONSIDER THIS COMPANY, THINK OF KILLING SPIDERS BY YOURSELF OR HAVING A HOUSE FULL OF TOXIC SPRAY. In 40 years of hiring pest control companies at various properties in and around LA, I have never seen one so incompetent. Spiders are only my major complaint. BACK TO WESTERN EXTERMINATORS.

Honest Business is worth 6 stars! I called them out to discover what is causing all the bites on…read moreour arms and legs inside the house. After thourough investigation both inside and outside the house, Josh discouvered it was mosquitos and recommended the necessary treatment to control the infestation. I got a second opinion, and it was confirmed.

I had some pantry bugs that were bothering me so I needed someone to confirm they were pantry bugs…read moreso he responded right away and gave me an appointment to inspect the problem. He was prompt and he gave us plan of action and quote. The treatment plan was to treat the kitchen and would need us to vacate for 2 hours . He is very professional and would definitely recommend him. I cleaned the infected area and also put items like flour, grains on solid containers and so far I have not seen them anymore.

Joe was great to work with, finished the job in 1 day with his crew (2 others). They sealed…read moreentryways on the roof, sides of the roof, crawlspace, etc...anywhere where a rat could get in. Some spots were surprising to find since I never thought rodents could enter through such small sleek openings, so I was glad they found these areas and sealed them off too. Any time I had a question I would text Joe or call him, and he was always accessible for communication. After the job was done, he came back a couple weeks later to check on things and made the assessment that everything looked good. Since that checkup the house has been quiet and there have been no signs of rats/rodents, thank God. *One minor issue I did have; they left their trimmings of wire mesh, some wood, and drops of cement within the areas they worked on...something I cleaned up afterward. Wire mesh can prick you so I was a little annoyed about that. Overall though he was professional, timely, and answered all my questions. And I do have peace of mind knowing I can call them anytime if any issues come up, as their work is covered for up to a year.

I called the Rodent Professor for a rat issue in my car, and Joe was incredibly helpful in…read moresuggesting ways to get them out. It's clear he genuinely cares about his customers, and I'll gladly be giving him more of my business in the future.

I had called several termite guys and Glenn was the most thorough and detailed out of them all…read more Very easy to communicate with. I appreciate his good work. Glenn did our termite tenting in November and made the process a breeze.

Glenn has helped us alot over the years. We go with nobody else! Most recently we had Glenn do a…read moretermite tenting of the house. He was extremely communicative and helpful. He worked with the city to turn off our gas and even closed up a few holes around our home that rats could potentially enter from. 10/10 would use Glenn again!

Gabe Mercado was super informative and was really reliable , he took care of all of my issues and…read morequestions . I would recommend to to anyone who needs help with pest issues. His pricing was very reasonable. Thank you so much Mercado and sons !! Mrs. Conway

Very kind and helpful! The gentleman who helped us gave some helpful tips and educated us on some…read morepreventative measures. Will definitely use them again for any future needs.