My wife took my chevy equinox to Taylor auto repair on Goddard today. 450 dollars for pads and…read morerotors. My wife picked up the car, drove it about a mile and the car dies. Got the car to my house with the help of a friend who is a mechanic, he looked at the car in my driveway and discovered the serpentine belt is missing . I am calling Taylor auto tomorrow to see how they handle this situation. I will finish this review with how they resolve this.

Honest. Very competent. They do not do unnecessary work. They've taken care of my 15 year old car…read moresince I bought it in 2002. You won't be disappointed. They are a father/son business. Ron and Steve are very personable, and I highly recommend them.

TL;DR: I paid this shop to investigate a serious oil…read morepressure code. Instead of properly diagnosing the issue with a simple oil pressure test (~$100-$200), Doug (the owner) cleared the code and charged me for a mass air flow sensor instead. This led me to spend money on repairs for a car whose engine was dying--something Chevy confirmed shortly after. The shop was evasive, dismissive, and in the end, wasted my time and money while my warranty expired. --- Full Review: Do not bring your vehicle here if you care about honest diagnostics and clear communication. Last year, I had my throttle body replaced here, and while the work was okay, it was done by one of their regular techs--not Doug, the owner. This year, when my check engine light came back on, things went completely downhill. In late May, I brought my car in with a specific concern: an oil pressure code, which is notoriously tied to serious engine issues in my car model (Chevy Malibu 2016-2018). Chevy even has recalls for this issue--just not for my specific trim. I explicitly asked the shop to investigate this code. Doug took over the service this time. Instead of performing a simple oil pressure test (a basic and relatively cheap way to confirm if the code was serious), he cleared the codes, claimed one didn't return, and recommended I replace the mass air flow sensor instead--which I paid for. He failed to inform me until after the work that he never actually ruled out the oil pressure issue with the proper test. This gave me a false sense of security. I thought the issue was handled, only for the car to worsen significantly over the next two weeks. When I returned to the shop, Doug claimed the oil pressure code was back--and he needed to look into it again. I told him we had already paid for that! That's when things got truly frustrating. Doug became argumentative and defensive, telling me he "can't remember every car" and denying the code was in his notes--until he found it at the top of the receipt. By this time, my warranty had expired, which was devastating because if he had performed the test and diagnosed the engine problem properly the first time, I may have gotten help from the warranty company. He offered to "call the warranty provider" to help but never did--despite me calling to check multiple times. I ended up taking the car to Chevy, who confirmed exactly what I feared: my engine was failing. They advised a full engine replacement. The cost of digging further into the failure wasn't even worth it at that point. To top it off, when I called back to get a simple oil change receipt (to prove to Chevy that I maintained the car properly), Doug was supposed to call me on Friday. But surprise--he doesn't work Fridays. I called again, and when he finally returned my call, he screamed at me for "threatening" his workers (which I absolutely did not do) and rambled about how his dad built the shop. When I told him other mechanics had said he absolutely should have done the oil pressure test, he acted like that wasn't required and said he doesn't have to explain everything he does to customers. That's a huge red flag for anyone relying on honest diagnostics. His solution? Bring the car back and do a payment plan with him for a fix that should've been diagnosed correctly the first time. He said he doesn't usually offer that kind of deal, but would "do it for us" since we have a kid and are tight on money. --- Bottom Line: This shop might be okay for simple fixes, but the owner Doug is dismissive, unprofessional, and refuses to take responsibility for serious mistakes. I paid out-of-pocket for a repair that I never would've done had I known my engine was dying. Now I'm out of warranty, down thousands of dollars, and have a car with a blown engine. I do not recommend taking your vehicle here--especially for anything beyond basic work.

I had my daughters car towed to Goddard Auto for a transmission job…read more I live in Plymouth. Not close. I think that speaks volumes about a business that shoots straight. I knew the engine repiar would be done right and at a fair price. Thanks, Goddard Team! -Chris

My granddaughter 's wedding was in September, near Frankenmuth. The week before, my car started…read moreacting up -- vibrating when driving. I knew it had to be fixed, but wasn't sure where to take it in for service. I was driving down Telegraph, on my way home and I drove past the Metro 25 Tire-Firestone shop. Decided to turn around to see if they could tell me what's wrong and hopefully fix the car... Mr. Mike said they would look at it and let me know. They were very prompt on the diagnostics. Made the repairs and I thanked God that I stopped there. A. Sayyae

Fast service with no BS. Never have I been in a tire shop that did not try to push something on me…read morethat I didn't come there for until I started going to metro 25. From the sells team to the mechanics best group for guys to get you want to need to be safe and back on the road.

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Outstanding service, amazing people, and truly fair pricing. You'll end up paying more for less…read moreanywhere else.

If you need any auto repairs, this should be your first stop! I came here originally to get a dent…read morefixed (wish I would've taken a before picture to show it) and it came out looking much better!! When they drove my car he mentioned the brakes were very bad. I knew they were needing to get changed soon. They did all 4 right away and now they are looking brand new! They are honest and easy to work with, which I appreciate as a female because I have been taken advantage of in the past by mechanics. I had a great experience and they do great work!

Great guy, prompt, trustworthy, knows what he's doing, and very supportive. Can't beat the price,…read morenor having the service at my place. Count yourself lucky if your car is broken and you're able to get Will to fix it.

If you value your car, your money, or your sanity, avoid this mechanic at all costs. I was quoted…read more$250 over the phone, but the moment he saw my car, the price magically doubled to $500. That should've been my warning sign, but what happened next was unbelievable. Apparently, I am not the only person he ghosted mid job. Every part of my vehicle he touched ended up damaged. Hose clamps? Left off completely. Interior trim? Broken. Hood latch? Destroyed. The "repair" he did created more problems than I walked in with, and I had to pay over $800 to a real mechanic just to undo the mess he made. That's not an accident -- that's incompetence on a level that shouldn't be anywhere near a toolbox. And once the damage was done, he vanished. No returned calls, no accountability, no attempt to fix what he broke. Just silence. Based on my experience, this person has no business working on cars. The lack of skill, honesty, and professionalism is staggering. Do yourself a favor and stay far away -- your wallet and your vehicle will thank you.

More than 2 decades ago, I found the BEST service, the BEST price and the mechanic I trust and rely…read moreon to fix "the issue". There is no better problem solver than the owner of this business and staff. Don't be surprised if there is a wait. I'm not their only customer who relies on them. They're awesome and worth the wait - that's why there's a line.

Drove my car into the shop at around 10:00 AM for a sound coming from my brakes, they were busy, so…read moreI left the car, signed and estimate sheet and they said I would be getting a call. Got a call around 3:00 PM, told me they had not yet got to it and wondered if I wanted to leave it overnight. I said I didn't and was informed it would be in in a bit and they would call me about the repair. Never got a call back and looked up the hours they close at 5:00. Drive up at 7:30 PM to check that my car was locked up or inside.....no car in the lot or in service bay......did someone loan it out or drive it home or is my car stolen with my registration and garage opener inside it... I'll be back in the morning