A SpeedEx courier came to my home with a package from overseas. Courier doesn't wear a uniform, and had no marked vehicle. He just tosses the pkg on the front walk and left. Doesn't ring the bell, and can't walk six more feet to my front door to drop it off properly. I actually have never heard of this delivery company until now. read more

Speedex Courier - Couriers & Delivery Services Near Me - Fremont, California

I never received my package at all. SpeedX has the worst delivery service and the worst customer service I have ever experienced. They call and send text messages, but they never respond when customers try to contact them. I have repeatedly instructed them not to leave my packages outside because of previous thefts resulting from their careless deliveries. Despite my clear instructions, they continue to leave my packages unattended outside. Even worse, they fabricated a confirmation message making it appear that I agreed to have my packages left outside when I clearly responded "No." As a result, my packages have been stolen multiple times. Because of SpeedX's negligence, I have already lost approximately $150 from a previous order, and now another order worth approximately $150 has not been received. This is unacceptable. I still have additional packages that are expected to arrive, but I no longer trust SpeedX to deliver them properly. read more

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This company is awful. I get angry every day because of them. On April 27th I was visiting my 84-year-old mother in Florida. We chose jewelry and clothing from Temu and were told it would be delivered between May 2nd and May 8th. My mother who is in a nursing home has been waiting for this package to arrive every day. It is now May 19th. The company rarely posts updates. Maybe they post one a week at the most. I have contacted the company many times and left my email address. No one has ever responded. I order from Temu very frequently and do not experience this problem from any other delivery company. SpeedX has posted that that the package is in Tampa. The delivery address is Bradenton/Sarasota. It has been in Tampa for at least 1 1/2 weeks. read more

They are terrible. The are the courier for SHEIN and the deliver was left in a public area even tho they were able to get into my gated to comminity, they failed to deliver directly to my condo door. They left my very important package at the common mailbox area for my building in which it was stolen. They also did not timely notify me of the drop as the pix they sent was at a time of the day 3 hour before they sent me notification that my package was delivered. It left 3 hours for someone to steal it where they left it which was not at the required/specific address in the order which was to my unit. LAZY as hell. I reported this to the vendor to stop using them Do not order anything that will be delivered by this lazy incompetent drivers that work for this company! read more

Speedex Courier - Delivered it to my common area mailbox and did not deliver directly to my unit door! Idiots! - Couriers & Delivery Services Near Me - Fremont, California

Had an item delivered that was marked as "left by front door" on their tracking website when it was in fact left in front of my garage before being later run over by some family members. Left the side gate open so the package could be left safely inside, but I guess was just expecting too much. I hope I never have any of my items delivered by this service ever again. read more

Speedex Courier - Sure - Couriers & Delivery Services Near Me - Fremont, California

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Avoid. They lose my package two time. No receipt, no refund, terrible customer service.

Bad delivery service , delivery guy threw my package 25 feet and still missed the front door, no pride in his work or he's practicing for the company softball league. Will also be calling the company I bought my stuff from to let them know about the service. read more

Bad Bad Horrible & Bad This is how they deliver on the weekends, on the week days the come into our retail business and set it on a product shelf and sneak out. Then we get an email that says "your package is delivered" and we get to try to guess where it is based on their crappy delivery images!!! read more

Speedex Courier - This is what they consider delivery on a Saturday morning, to a business closed for the weekend. On the main Blvd. - Couriers & Delivery Services Near Me - Fremont, California

They should be put out of business! They are scammers! They said my package could not delivered because of my address not being correct but it shows my exact address. Then it says that you need to pick up the package but gives not address or contact information. You literally can not talk with anybody but a virtual bot! The bot had me confirm my exact address and that it would be redelivered. Funny thing though I was the day they came, Looked at my nest camera and nobody came to my door. They lied which is what I have been seeing on reviews they say they have delivered when they did not or that they tried but could not (my situation). If you can do not use them, they are scamming people. This is fraud, and I have told their chat bot I will be reaching out to authorities due to the high amount of issues they are having. I recommend people doing the following: 1. Filing a complaint with the Better Business Bureau (BBB) 2. Filing a complaint with the California Attorney General's Office and consumer protection agencies 3. Initiating a chargeback/dispute with my payment provider for non-delivery of goods 4. Reporting the issue to the merchant who contracted your services1 read more

Got a delivery at 11:45 last night. Middle of the night. Scared the hell out of us, thought we were being robbed. This kind of "service" is inexcusable. read more

Wish I could put zero starsWorst delivery company ever do not deal with these guys do not use them and if you have a package coming from them from a company, expect your boxes to come completely mangled with valuable stuff inside that gets broken. It's happened to multiple of my packages And the drivers that they have are lazy they won't even follow the directions of your instructions. It always takes me multiple days sometimes weeks to get my package every time terrible service from this company and I see that there are 5000 reviews just like mine, All one star. I wish it could be zero stars and yet the company has done nothing to fix this or make better. I posted a few pictures of my packages to show the damages. read more

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Extremely disappointed with the delivery service from SpeedX. Despite multiple updates claiming delivery attempts were made, no one ever came to my address. I have been home since Thursday, my house is easy to access, and there are no gate or entrance restrictions since it is not an apartment complex. My phone number was also provided, yet I never received a single call or notification regarding the delivery attempt. The tracking updates feel inaccurate and very frustrating, especially because I have an important graduation event coming up and still do not have my package. Customer service has not provided a clear resolution or pickup location yet. Deliveries to Tehaleh should not be this difficult. I hope SpeedX improves its communication and reliability because this experience has been extremely stressful and disappointing. read more

Speedx delivery drivers are making a living off stealing our packages. Believe me when I say this. I remember when Speedx delivery had a customer service contact number that people could call concerning your missing package(s). Speedx got rid of that customer service number because they were getting so many complaints about delivery drivers stealing packages or miss placed packages by the drivers. Now there is no way to contact anyone at Speedx about your package(s) read more

This company got the packages from China, claiming their drivers could not deliver, cars broke down etc., then decided to "dispose" the packages. I had Amazon delivery several times a week for many years, never experienced could not deliver for no reason. I think this company steals the merchandise by "disposing " them. read more

Worse delivery carrier I've ever used, seen. Drivers consistently throw my package in the grass/yard, 10 feet away from the front door.. Never happened with Amazon, ups, FedEx, etc. Wish these Chinese companies gave their delivery contract to another company. And speed never ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ask for delivery review because they know. ​​​​​​ read more

I've had 2 packages left by Speed X---1st one was left in a flower pot & didnt notice for several days &, it got rained on ‼ --- 2nd one was thrown in a chair -- nowhere near the front door ‼ You have really SORRY DELIVERY PERSONS ‼ I give you a -5 rating ‼‼ JYW, SAN ANTONIO, TEXAS read more

They're HORRIBLE & need to be shut down ! they'll steal a package & lie about It . they Don't know how to correctly read addresses or follow GPS . It's sickening . read more

I have had several packages shipped through them. One package was marked delivered and was not , the others were forced into my mailbox damaging the items. No way to even contact them about the delivery drivers read more

They can't deliver a package. They get to my shop 3 hours after closing. 4 TIMES! Nowhere to contact them for my hours.

Heat service, close for drop offs. It is great to have a drop off location close by! Always professional.

Terrible courier service. The drivers are incompetent and lazy. Almost every time they deliver, it's to the wrong address or it goes missing. And the delivery was down at almost midnight. Look at this picture they took as proof of delivery. Are you serious? I never got the package. read more

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This company will not deliver my package, and they do not have any customer service. You must chat with AI, no help there .company showes delivery next day but it also showes never did leave the warehouse I think emplees took home tell Temu never ship with this worthless company read more

i donot know if you have an orientation/training with your drivers!!?first packages should be deliveres infront of the house not at the back where the garage is not unless requested! second i donot know if you hire illiterates that donnot know how to read! they will just leave the package all because it says 2519 for the house number and a different street address??? dumb isnt it? so if you deliver it in the wrong address i suggest to let your driver get it i am not hiredor paid to deliver this package it is your companys responsibility together with the driver you hired!! bad if not the worst service you got! i can not even give you one star one star you donot even deserve!!! CLOSE YOUR COMPANY ITS A USELESS COMPANY !! read more

They have not delivered my package and there's no contact number. I don't understand how they are still in business

This is the worse parcel delivery company ever. They delivered a package to my girlfriend's office and placed the package in the entry way into the building's turnstyle door. The package was stolen. They didn't even try to make sure the package was placed somewhere secure. SpeedX has been a thorn for me every since they came into being. I wouldn't recommend them to deliver a shitty diaper. read more

Trash! I'm so pissed and right before the holidays too...completely unprofessional and unacceptable I order a package on the 18th of November on the 23rd they claimed my address was invalid which is a complete LIE, said it would be out for delivery again on the the 26th and it's now the 6th of December and it still says in transit smh only Ai bots for customers service which is extremely useless. They have no answers on why, how, who, what, when or where my package is no company should use them as a delivery service. read more

I am currently writing this after 24 hours of waiting for my package to be delivered by this courier SpeedEx. I can honestly say that this doesn't please me considering I had packages delivered by them in the past and never a problem. But lately they have a new driver to deliver to my area and let's just say it's been terrible. I have now waited over 24 hours for my "out for delivery" package to be delivered. I tried several times to contact them and no hope. They are all virtual and when you try to have it escalated via email, they send back the same generic message "good news your package is out for delivery" , no further reply or help. This is disgusting and I'm horrified to know I have other packages coming through them. I have gone so far as to tell the company I ordered from SHEIN that I will not shop with them while they are using this courier. Again it appears to be this particular driver but it doesn't excuse the fact that I can't get any help from the company itself. I am writing so no one else experiences this horrible experience. Finally I use to love this courier but something has change drastically. Over 24 hours for "out for delivery" is totally unacceptable. No other courier be it big or small ever state out for delivery and allows 24 hours to pass without delivering the item, which now appears to have been lost or worse stolen. Either way I would have loved a proper reply from this company, out of professionalism if nothing else. read more

They didn't deliver my packages to my door. They threw them on the ground at the off late at night and they were stolen

Speedx is terrible and just as bad as ontrac and lasership. They all suck. Speedx delivered my package late at night. I was already in bed asleep. I woke up at 2am and couldn't sleep so I checked my email that said my package from tiktok had been delivered. I looked at the picture of the delivery and the pos idiot driver left my package in the middle of my driveway in the dark when just a few feet away, I have a screened in front porch. They ignored all my delivery instructions completely. Well, since there is a stray dog that hangs around our yard and has gotten into other packages that were dropped off in a way that ignored my delivery instructions, the dog got into my packages including this one and I found items all the way at the end of my driveway and even into the yard of my neighbor across the street. Now mind you, im dealing with this at 2am. I also saw across the street an empty package from walmart with one of my neighbors names on it. Obviously one of these lame ass drivers dropped off their package irresponsibly too. So they can say goodbye to whatever was in it. It really makes me not want to order from tiktok or even walmart.com who uses these cheap courier companies too. Its getting out of control. These drivers are beyond lazy and theyre able to keep their jobs because there's hardly ever a time when I have actually been able to file complaints with the companies about these drivers. I wish I could attach pics and videos here. read more

Speedex Courier - This is right after drop off. I wish I took pics after the dog got into it but it was just too darn cold so I was rushing - Couriers & Delivery Services Near Me - Fremont, California

The delivery driver took a photo of my $300 package full of clothes, then took it right back.

Drivers leave your packages in the driveway, closer to the street than your door. No way to talk to someone at this place and no way to contact the driver. No way I would ever use this company for anything. My wife buys stuff and they send it with this company. Extremely poor service and conveniently no other way to complain or let them know that there employees are useless. read more

If I could give zero rating, I would. Absolutely the worst carrier company on the face of the planet. Can't deliver a simple package at a business address between 8 to 5pm. Kept marking my package undeliverable. There is no live person you can talk to because this company is a scam. I can no longer order from Temu or Aliexpress if they continue to use this carrier. You are guaranteed to not get your package and have it returned my their lazy, incompetent drivers, have your package tampered with, damaged or thrown onto someone else's property. read more

Speedex is an amateur delivery service. They delivered to the wrong address. I received an email. There is no customer number to reach someone that works there. The AI chat is a joke and worthless. After trying to reach someone the AI bot said I would be contacted shortly by an agent. I provided my correct address to that agent via email. They were not able to give me an ETA for my order. five days ago I finally received an email from these clowns telling me that my package was discarded and thrown away!!! Because it had perishable items inside or it was damaged. It was a shirt I had bought my wife. HOW on earth is that perishable or damaged. These guys are crooks! do not use their service. Horrible customer support and contact is nonexistent with them . read more

Speedex Courier - text - Couriers & Delivery Services Near Me - Fremont, California

This company will not deliver my package and they do not have any customer support to figure out why! They have had my package since 11/19/2025.. It is now 12/5/2025 and I still haven't received it! The first time they said they tried to deliver and couldn't because of access which is a bold face lie. Then yesterday they said they would delver and didn't and didn't even give an excuse this time!! read more

Absolutely the worst delivery company I have ever dealt with that kept telling my address is inaccessible and it's a parking lot right next to a main road in the city that I live in The drivers are just too lazy or not smart enough to read and I cannot talk to a human and you tell me how sorry they are that I'm not getting the packages I need yet they offer no solutions teemo listen up get rid of this f****** company they suck read more

if I could, I would give no stars. I had a package that was supposed to be delivered on Monday. Today is Thursday. There is no customer service. It's only AI. My package is still not here and has not been attempted to be delivered. This is the worst delivery system worse than uni uni! read more

I would give negative stars if I could. I placed an order with SHEIN. This company was the one shipping my package. For almost a week it was out for deliver. I kept then getting messages that it couldn't be delivered,customer wasn't home or customer rejected the package. I reached out them several times as well as SHEIN. In the end it ended up being shipped back. This company is horrible. Being short staffed or disorganized and not getting packages out and basically blaming the customer is extremely unprofessional read more

Do not trust these people. I had 3 packages that they supposedly delivered, except that they " delivered" to the wrong address... I got the images to prove it. They stole my goods, just like they did before the Holiday season. Packages gone. They officially steal your goods and mark them.delivered. they have no phone number to call, their customer service chat said, sorry for the mix up. I wish there was a BBB listing so I can complain. Anyone know where headquarters are? I am sure this is a franchise.​​ read more

Horrible shipping delays. Hope the merchant I order from stops partnering with them for delivery services.

I have 3 packages from ASOS and SHEIN that uses Speedx in the US. They have my paid packages held in their facility in NJ with delayed delivery for weeks. Tracking says it's still in transit. All "customer support" is an AI bot. I won't be getting my paid items. I don't understand why companies would continue to use this company who is unreliable and steals your purchases. read more