The people working at this Spectrum store were very helpful…read more I am in the process of moving and they cancelled my old service and setup my new one flawlessly.

Title: Spectrum Fiber Went Down With No Warning, Ruined My Graduate Finals & Client Meeting, Then…read moreSupport Treated Me Like an Idiot I pay premium prices for Spectrum **FIBER**--you know, the service they brag is "ultra-reliable" and "virtually outage-proof." Well, today at exactly 11:00 AM the entire neighborhood's fiber internet and TV died. No advance notice, no alert, no nothing. Dead silence from Spectrum while I'm in the middle of: - A make-or-break remote client presentation for work - Proctoring and submitting my final exams for my postgraduate degree Both crashed mid-session. Clients watching my screen freeze, exam software timing out and locking me out--total catastrophe. After wasting almost an hour trying to figure out what happened, I finally reach customer service. Instead of any apology or urgency about restoring their supposedly superior fiber network, the rep's genius solution was: "Have you tried connecting your laptop to your phone's hotspot? Would you like me to explain how to do that?" I'm on **fiber** that I pay a fortune for, it's YOUR job to keep it running, and your answer is to push me onto my cellular data (and act like I've never heard of tethering)? The tone was dripping with condescension, zero empathy, and outright rude when I asked for an ETA on the fix. They literally told me "these things happen" and kept pushing the phone hotspot nonsense. Spectrum, you charge fiber prices but deliver dial-up reliability and customer service that belongs in 1995. You turned one of the most important day of my academic and professional year into a nightmare, then mocked me for your failure. I'm done. The second another fiber provider (or even Starlink) is available, I'm gone. You don't deserve a single customer who actually depends on the service they're paying for.

I was referred to this company by my neighbor for tv mounting services. I have to say, they…read moredelivered with everything they promised. The service was awesome. I had the pleasure to have Larry, the president of the company, come and do my install. He was professional, efficient, and quick. He took his time to make sure I understood everything I was purchasing. He mapped everything out before he started. I loved that he cleaned everything up before he left. He also took the time to set my tv up and explain the warranty process. I would suggest their services for your smart home needs.

My father called Smart Home services to set up his universal remote, Apple TV and simply to clean…read moreup the mess that was his entertainment system. Jeremy was our technician and he not only arrived on time for his appt, but he was a few minutes early, which is always appreciated. He was knowledgable and his work was thorough. He took time to give my father a tutorial on how to work all the features on the remote and how to access his Apple TV. This is the 2nd company my father has used for his entertainment system. The first company sent out a technician who spent two hours fidgeting with the equipment only to tell my dad he was unable to do what needed to be done. Our experience with Smart Home was the complete opposite. I could not recommend them enough.

We had issues with the TV antenna on the house we bought last year. We live very rural, and…read moreover-the-air Digital channels would drop out, come back, drop out again. Chuck came out and explained in detail how the two antennas on the mast were not oriented correctly, and how there were some dead spots or weaker signals in our area. He tested both antennas, determined which one was better to receive the channels we wanted, and expertly realigned the best antenna and adjusted the cables. The digital channels on the TV are working great now. Chuck and the team at Al's TV Antenna & Satellite did a.great job for us at a reasonable price.

These guys are great very friendly and professional Helped…read moreme with an older dish tailgater after a lightning strike they pointed me in the right direction that it might be the hdmi port on the TV or the cable well it was the port on the TV They even gave me a cable incase Thank you very much Al's TV Antenna & Satellite

Happy with my purchase and the service. Dave delivered my set and set it up for me. This is the…read moresecond set I have bought at Bob's TV and they have always been very helpful.

What a life saver BOBS TV is !!! While visiting my parents the TV blew up... after shopping 5 box…read morestores we stopped at local tv store. WOW! Outstanding service, priced better and to top it off they deliver and set up the TV. The service and tech service is impeccable, explained the remotes in detail. We highly recommend BOBS TV Summerfield. Thank you !

Service is the most unreliable service out there. No customer service and serially lacking…read morecompetent staff.

A one is actually a little high. This is the most dishonest. thieving company I may have ever dealt…read morewith. 3 months ago I called to ask why my bill went from $25/month to $55/month. The rep explained that I had been on an introductory plan, And that accident was lucky that it was only $55, because it should be $85/month. She was gonna give me a special offer and give me a $30 discount for the next year, but I would get unlimited data if I enrolled in Autopay. The Next month I was charged twice $85 AND $55. The current month i've been charged $155. Yesterday they bounced me around between 6 different agents. Three of them I could not understand because their accent was so thick. The last rep kept telling me they're very best. They could offer is $85/month. Liers and thieves. I can't change companies quick enough. Don't like Frontier, but even they aren't this dirty.

I want to offer a balanced review of my experience with Frontier, so you can be aware and decide if…read morethis is the internet company for you. I moved into a newer apartment complex in New Tampa and chose Frontier as my internet service provider. The customer service, setup, technician service, and service in general were good. No issues. I recently tried to cancel my Frontier internet service because I'm moving out of state after 18 months. First, I checked their website to see if I could transfer service, but it wasn't available. Then I tried to cancel online, only to find out you can't--you have to call an agent. After working a 12‑hour overnight shift, I called customer service, exhausted but determined to cancel by the end of the month. When I finally reached an agent, I explained my situation and asked to cancel. Instead of helping me, he stalled and kept pushing questions and sales pitches. He asked things like how I knew Frontier couldn't cover my new apartment, who was moving into my old place, and whether they'd want Frontier service. I told him repeatedly that I didn't have that information and that I just needed my service canceled. No matter how many times I asked, he ignored me, kept putting me on hold, and followed what felt like a script designed to keep me as a customer rather than listening to me. I was frustrated, exhausted, and felt completely unheard. All I wanted was a straightforward cancellation, but instead, I was met with resistance and pressure. Finally, I was not getting satisfaction and ended the call. I called back, luckily got another agent, and got my services cancelled. However, as a consolation prize, Frontier is charging me a $50 restocking fee after 18 months of use. What? So, if you want consistent, good internet service, do not mind the runaround when you wish to cancel your services, and are okay with being penalized a $50 fee for returning the equipment, this is the company for you! For the leaders of Frontier, please do better by your customers! Thank you for your time to look at my review!

I highly advise you avoid this company…read more After using their service for 4 years, they shut down our service based on the request of the new customers who were purchasing our home from us. I use wireless for my work so I was in a very unpleasant situation the last two weeks of living in our home. This is the only utility company I have ever heard of that shuts down services without speaking to the homeowner first to verify. Then, to top things off, they had the audacity to send us a $58.00 bill, with threat of collection, for a disconnect fee, two months after we left the property. Yes, you read that right - they charged us $58.00 as a final con job and then told us they do this to everyone when they end their service with them.

ProAudio Electronics in Tampa deserves every one of their high ratings -- and then some…read more We brought in my wife's Roland digital piano for warranty service, after she was having ongoing trouble changing voices and settings. Roland's own user manual was confusing at best, and even Roland Support wasn't able to help her resolve the issue. The tech who initially examined the piano couldn't find anything physically wrong with it (which many shops would have used as an excuse to send us on our way). But instead of brushing us off, the staff -- especially Santiago at the front desk and Mike (the owner, though you'd never know it by his down-to-earth attitude) -- went above and beyond to make sure my wife fully understood what was going on. Mike spent a lot of time personally walking her through the controls and discovered that the problem was a poorly explained instruction in Roland's manual regarding the C1 key used for voice changes. Once the correct key was identified and explained clearly, everything worked perfectly. The important thing is this: ProAudio was absolutely determined not to send Cindy home until she was completely satisfied and comfortable using her piano -- even though there was technically "nothing wrong" with it to repair. Many shops would have simply said, "We can't find a problem -- call Roland." ProAudio didn't do that. They made it their problem, and they solved it. Outstanding service, knowledgeable staff, and a level of personal attention that's becoming rare these days. Highly recommended.

Mike Jay the owner is one of the last decent, honest, sane, moral, prudent, repair techs that…read moreactually care about the quality of their work. He won't let anything go out of his shop unless it is at 100%, he also doesn't try to add on repairs just to pad the bill. I highly recommend using Pro Audio for all your needs, even if you have to drive 100s of miles to his shop. I guarantee you will be happy with his work and honest prices.

Bad bad bad company Bad service…read moreThey turn off the Internet anytime they want to every day four or five times a day Internet disappears. This is the worst Internet company ever I do not recommend it to anyone.

You can never talk to a real person if you need help. Sounds great when you sign up due to the…read moreprice. And if you do the tv it's through utube tv which has many fewer channels. Inter net sucks and much slow then spectrum. Through chat [which is the only option] they said to add a 2nd router(eero) for 10$. That did nothing and constantly goes off line. Frontier you have no customer service to help. I am adding add ons to get the channels I want (which the guy that sold it said I would have. NOT. Streaming channels I've added stop every 30 seconds and the Eero you told me to buy did not help(money grab?). I'm about ready to go back to spectrum it may cost a slight bit more but it worked and you can talk to a real person with an issue. I've had more issues since I switched 2 months ago the I ever had with them. Customer retention if you have one better call me.​​

Great products, service and support. Always someone there when we have technical issues or need to…read moreknow about new products and services. PBX-change offer features that the big carriers lack like a soft phone option, CRM integration and call recording. If you work in professional services these are must haves. The best feature is actually getting my calls which the big carriers were dropping.

While the Internet service is fantastic, the backup services are the key here. To know that data is…read moresafe and secure in an age of such chaos is comforting. Not having to worry, not having to stare at the ceiling at night wondering, that's what you get here. Peace of mind... I'll take it. Thank you!