Product is so-so. Channel guide works intermittently. In-store service is good. Customer site…read moreservice is abhorrent. Their technician was the only contractor to enter our new home without either removing or covering their shoes - in January, with slushy, muddy approaches. He also left all his wire trimming detritus on the floor, wherever it landed. Here's what our yard looks like more than 18 months after installation. I guess the customer is supposed to bury their excess cable? They have no plans to return. Our entire development looks like this.

I know Charter's reputation. We deal with them in SC as well and have had some issues, but they are…read morealways eventually resolved. My parents had only had Charter for a short time before my dad passed away. When my mom and I went to the local office to change service into her name, Terri helped us quickly and treated us with such kindness and respect. The same day, after business hours, my mom's phone service curiously went out. After speaking with two different "customer service representatives" at the national call line, nothing was resolved and it was recommended that we exchange our modem at the local office. A service call was also made for THREE DAYS LATER. As I was leaving for SC the following day, this was not an option. I wasn't going to leave my recently widowed mother without phone service. So, the following morning I showed up at the local office with modem in hand, and luckily had Terri helping me once again. I was first told that the call center was wrong, and I could not exchange a telephone modem. This has to be done by a technician. She immediately put the wheels in motion to have my mother's phone service repaired that day and assured me a technician would be at the house between 1-3:00. At 2:55, a friendly technician showed up and within 10 minutes, service was restored. As it turns out, the problem was an error made by a previous technician and it was just a fluke that the service went out when it did. It was also something the national CSRs should have been able to help us with over the phone but they were/are obviously inadequately trained, which is distressing. So, the five stars are not so much for Charter as a whole but to the local office in Stockbridge. We are thankful the issue occurred while we were in town so we could help my mom with the resolution. We also thank Terri and recommend a raise for this very kind and compassionate employee who knows how to get the job done.

Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

Absolutely ridiculous. Two female employees with their terminals taking care of one mail while he…read moreflirts with them and they leave others waiting. Obviously we walked out and will find a different Verizon store who wants to do business. I hear from them and found it amazing. 2/1/2020 They say they hope they can do better and that they'll work at it. However if you read reviews before mine several people have had the same problem so it obviously is not being resolved.

This is terrible service and help first off w went in two weeks ago to pre order phones and get…read moreaccess on our online account they weren't very helpful we waited an hour to have so much stuff wrong they kept switching employees on us and in the end they ordered our phones and upon ordering they ordered one of the wrong color then said nothing they can do about it now And this was an hour after I left they said they would pull a phone aside and we could get it when ours arrive our phones still haven't arrived they keep saying there is no way to check order status and that they can't give us an update the phones were suppose to be here on the 23rd. Then I get help online they say they can't see anything but if I go to the store that they can expedite the order since it was suppose to be here already then to be told they can't do that! It's ridiculous. My husband ordered a phone same day and he can see all his tracking etc. NO HELP!!! Also this location doesn't have a phone number where you can reach them so you have to go in store every time only to have to wait and then be told they can't help you!!!

Xfinity Store by Comcast Branded Partner and is an Internet service provider in Morrow, Georgia. I…read morewas here to get service on my new phone. Jaylin was the person who helped to get the connection. He was very easy to work and helpful. I want to give a special shout out to him. Jaylin will go above and beyond to make sure you are being taken care of! Thank you for your patience and your smile. The store will well lite and bright. There is ample free parking in front of the store. They maintain great value. I would definetely recommend this store highly because it is wonderful to know Xfinity has employed these gentlemen.

-10000 Stars -Do not o to this store…read moreIf you don't mind the drive, go to another store. This location is horrific, they will do anything to get a sale and not care if they are putting you in a worse situation, money wise. Some employees are not bad, but they have to do what their manager Aj tells them to do. The manager wanted me to switch so desperately to Xfinity Wireless, that he used his own credit card and asked that I pay him back. Customers requesting new cable boxes are sometimes told they do not ave any at the store but will find boxes for other customers who walk in as the other walks out. (That happened to me and an employee informed home that they are just following orders). I was sold an iPhone this week that has a crack on the back which i noticed a few hours later and went back to this effff up place and Justin asked, how did you do that? Immediately blamed me, but i could see he was very nervous and im sure the manager made him do it. The manager is a POS who lies constantly. In December I purchased a phone, once the transfer was started the salesperson handed me the phone and went to lunch & left me standing there w the new phone in my hands. A few days later i returned the phone bc the sh!+ didn't work. Spoke to AJ who oooked in the system and said, "nahhhh I won't be able allowed to do it". Went home and called customer service and I was informed that I had up to 30 DAYS TO RETURN IT. SMH the diva was not happy one bit . You seeeeeee, that is why I was given the broken cell phone which I cannot return. If you must purchase anything from this people, MAKE TGEM OPEN THE PACKAGE INFRONT OF YOU AND YOU YOURSELF INSPECT IT WHILE THE MANAGERS LIL ROBOTS LEAVE YOUR SIDE! Also, VERY IMPORTANT, get the paperwork from the robots b4 you LEAVE. They tell you anything at the store but on the paperwork THE NUMBERS ARE DIFFERENT, ITS ABOUT THE SALE!!!!!! An employee told me that the manager gets fat bonuses if he makes the most sale. XFINITY YOU REALLY NEED TO CLEAN HOUSE!!!!!!! THE Customers ARE BEING LIED TO AND RIPPED OFFFFFFFF!

I had a wonderful experience with the techs. They arrived on time and were very professional and…read morepersonable. I highly recommend them for your tv mounting needs.

The best!!! I'm glad Best Buy canceled the tv installation service last minute without warning and…read morereason why because if they didn't, then I would have never found Tech Guyz. We got a new tv that we needed to be mounted on the wall asap as we had guests coming the next day. When I called, it was about 4pm on Friday and I was able to get scheduled for someone to come at 10am on Sat. On Sat, JJ came and hung out TV. By far, I've never seen anyone whom I've hired to hang TVs do it with such ease, calmness, precision and efficiently. JJ made sure tv was just the right height and he was so sweet and awesome. If you're looking to mount your tv asap but also do it well and feel great, please use Tech Guyz!