I am writing a great review about one of Spectrum's contractors, Mr. Browning. He was working in…read moreour neighborhood today and was wonderful about communicating with me when the internet was out for a few minutes, and then he followed up by coming back to make sure our service was working (actually gave me his cell number in case there were any issues). Mr. Browning was so professional and polite - he represented Spectrum well and reminded me how nice service providers are in Nags Head.

We were considering using their service but cancelled before installation. They charged us $38.95…read moreto cancel, then sent it to collections. We never used their service and they did this..... AWFUL COMPANY

I found Renter's Net a couple of years ago when I was unhappy with the internet service of the main…read morecable company on the OBX. I decided to give them a try and have been very happy with the service. We've had little trouble with our connections over the past couple of years. When our rental guests did have problems they were helped over the phone or a tech was sent out in a timely manner. Anytime I needed help or had questions about different services, it was easy to get Jennifer on the phone to answer my questions. What a breath of fresh air it is to have someone answer the phone right away without a long wait When I had a streaming issue with my old televisions not being smart tvs, they were able to find someone who went out and purchased the correct tvs and installed them as well.i wasn't able to get down to the obx to do it myself. What a relief to know that my rental property was going to be ready for my guests when they arrived! It's bittersweet that I just sold my rental property this month. I'm sure going to miss Renter's Net. Jennifer promised if they expand to Virginia Beach that she'd be sure to call me to let me know. I'll be their first customer.

If you have a rental house on the Outer Banks, or even if you live here and want someone else to…read moreconfigure and run your internet service, you cannot do any better than Renternet. I am an IT professional and when I am at my place here to do work on the house, I also need to be able to work remotely. They provide personal service, and are great at dealing with suppliers when the rare problem comes up. Jennifer has been great to work with. I have used this company for close to 15 years, and my only fear is that they will eventually sell the business to someone who will not care about their customers as much as they clearly do.

We have paid for Signature Service for over 3 years now and we still cannot pick up wifi 10 feet…read moreaway in another room. The cost of this service is outrageous compared to what we are getting for this price.

It's been a month and my cable is still not working properly. Three phone calls and my son still…read moredoesn't have cable in his room. Staff is horrible and they keep telling me the part is in the mail. Apparently the mail in Elizabeth city takes 20 + days. It is country, but I believe time warner cable is full of it. They definitely didn't have a problem mailing me a bill.

I started renting my place in Shiloh and decided to go with Mediacom. If only I could go back in…read moretime a change that situation. There wasn't a week that I didn't have a problem with their speed. I was taking a test online and got booted off the internet and failed the test. There was an entire 3 weeks that I didn't have internet and didn't reimbursed until I complained to someone's manager about it. Their service was under par to say the least and their maintenance people don't deserve any awards either. I finally gave up and canceled my service and went with Centurylink, it was hooked up in December and I have not had one problem since. The installer was polite and knowledgeable, severely different than what I was used to from Mediacom. I honestly can say there is no competition. Centurylink is the best choice for Camden/Shiloh location.

Calling it quits after 20+ years. They recently closed the domain I was using, forced me to change…read moreall my contacts and laboriously notify everyone in my list manually. Now they're trying to push some "plus" upgrade for another $5.99 per month and making the current service basically unusable. I can look at my inbox ONCE, reply to ONE message if I'm lucky before the screen freezes and I have to log in again, which takes forever if it works at all. Changed browsers, same thing. Today I tried to respond to an email, pasted the "to" address in the Compose box, and the address disappeared when I hit Send. Then it helpfully alerted me that there was no recipient specified, but again deleted the address after I typed it in manually. I had to shut down the computer and go to my phone just to complete this one short piece of correspondence. You'd think they would be embarrassed enough by this dismal performance to at least provide some support. But there's no longer anyone you can talk to by phone, and the chat is only open during business hours. After reading the other reviews here, I've concluded there's no hope of improvement so I'm out.

She is very professional in what she does I would recommend her to anyone very polite sweet charmingread more

From the owner: Specializing in: - Internet Products & Servicesread more

I had some questions about an earlier phone upgrade and stopped in. This was my first time meeting…read moreShamra. Shamra was wonderful! She explained everything to me in detail, answered all of my questions, and printed an itemized receipt for me. She was also very kind. Much appreciated!

My dad came here simply to swap out a phone case which didn't fit because it was a Galaxy phone…read morecase for a Apple phone. Aside from being greeted at the door, and despite the store not having any other patrons, neither of the two staff members were able to assist him in swapping out for a correct phone case. Edit: I realize I took what my dad shared at face value without considering how general frustration over his phone not working might have influenced him. Today, he went to an appointment and was treated well and had everything worked out. Thank you.