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    2 years ago

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    3 years ago

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    2 years ago

    My eDSL service in a remote part of Maine is faster UL/DL on average on any given day than Spectrum Internet is on a good day.

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    7 years ago

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    4 years ago

    Dee is an amazing customer service rep. He was patient, friendly, honest and most importantly he was effective. Give this man a raise!

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    5 years ago

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    Ask the Community - Spectrum

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    XFINITY

    XFINITY

    (3 reviews)

    Xfinity stolen phone #…read more Our community provides tv service through Xfinity. We have that service and added internet & our family's mobile plan - 4 phones. On August 3, 2025 at approximately 5 am we were hacked. Our modem was taken over so we had no access to internet. All of our cellphones were deactivated. So we had no ability to contact anyone as we gave up our landline some time ago. The hacker added two names to our account and changed the managing phone and email to a number and email that are not ours. We had to leave our house and find another location with a phone and internet access so that we could call Xfinity. We waited for about 30 minutes before an agent picked up our call. He was able to see that our WiFi modem name and password had been changed and 3 phones had been deactivated. The agent restored service to the modem and the 3 phones, then researched my phone number. It was no longer in our account at all. It had been transferred to another Xfinity customer, MT, on a Samsung phone but a different model than mine. I have had my phone number for more than 20 years and I want it back. We were told that it was possible to pull the number back by shutting off service to that other account but a Fraud investigation had to happen first. It was opened and we were told we would hear from Xfinity Fraud department in the next 24 hours. We have a case number that has been open since 8/3/2025 at 6:30pm. The Fraud Dept has never contacted us once. We've called multiple times & they tell us the same story. My phone number is a second verification for many of our accounts. While waiting for Xfinity to get my number back, the hacker changed access our bank account, moved our savings to our checking account and attempted to wire transfer our money out. Being at the bank first thing, I stopped that. Xfinity has left us exposed, when they could have fixed it the day the hack occurred. Xfinity Mobile Fraud Dept, if you exist & are seeing this, contact me.

    Cut the Cord! Don't be afraid of them, and don't continue to pay them to give you pain and…read moresuffering every time they cut off their promotion and charge you 30% to 40% more. I cancelled them today because they raised my rate from $70/mth. to $112.98/mth. Oh, they were willing to back it out but every 6 months they are doing this now. I asked them for a non-promotional rate and they gave me a rate of $83/mth. But, I had to accept a Peacock streaming box that was free for 90 days and then it would be $7.99/ mth. unless I cancelled it and sent it back to them. Then I got a new bill, $112.98. I called and got a real person in Pakistan that explained to me that their billing cycle was the reason for the larger amount than had been agreed to by me. He said they would lower my bill to $60.78 in the next cycle. I said, so, you are taking my money and then giving it back in the form of a credit and he said yes. This morning when I started my early workday, I had no internet- There were no outage reported so I went back to the "chatbot". I was told that I would be connected to someone to resolve this and I almost was but, I had to put my CC in and pay $1.00 in order to be connected to another Pakistani person who told me it must be a local outage as my account was in order- so, you got it- Groundhog Day- Yep, back to the chatbot who told me there was no local outages, even though I was a local outage, apparently I was not recognized as an outage. Hence, my cancellation. There are many new services for internet providers available and you need not feel trapped by Xfinity- There practices are right out of a boiler room to coerce you to stay with them. Dump them and life already feels better here, it can be that way for you too. Good Luck!

    Spectrum - Internet service is out and it's not storming but this is the lies  they tell

    Spectrum

    (20 reviews)

    Kudos to Spectrum for working tirelessly to solve a problem with my service in record time. One of…read moremy neighbors decided to get AT&T and because I live in Florida, and because they bury our cables underground AT&T cut my Spectrum cable. I called Spectrum and they immediately came out, confirmed that my cable was cut and tried their very best to put a Band-Aid on the problem until someone could come out and run permanent cable. Sadly, the Band-Aid did not work and within five minutes of my technician leaving my cable was out again. I called and Spectrum sent someone out this morning. And in two hours. My cable was back on. Cable companies get a bad rap for a variety of reasons. I can say without a shadow of a doubt that in the four years that I have had Spectrum, this was my first call to them, and despite it not being their fault, they were amazing.

    I had a scheduled interview with a "Manager" to meet at the Service Tech address. Which has no…read morepublic access, after 25 mins of walking around a locked building I opened my email, to find a "running late message" why email? I'm arriving at a job interview not playing on my phone. It was insanely cold since it was winter here. The manager was below standards. As we were leaving this locked service building another Interviewer was looking around for an entrance. Do you the manager stopped us from exiting to allow the young man to look lost. I had to stop the man and help him. Why set up interviews if you're only going to play games. The Sales Manager for the greater Daytona area is very unprofessional and disrespectful to his potential new hires. He needs to go

    Spectrum - mobilephones - Updated May 2026

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