Brian is incredible! He hooked me up with a great deal on my contacts and made sure my insurance…read morewas lined up. His priority is totally customer service above all else! I've been coming back for years and will continue to do so.

Great doctors!!!! Office staff nice Easy to talk to. Clean. Takes their time with you. They have…read morethe latest equipment.

Dr. Gentile and La Jolla EyeCare are the only place I will ever go for eye care!…read more So glad to have found him and his office years ago! The office is cozy and comfortable and the staff all very welcoming, friendly and helpful! I'm so grateful to Dr. Gentile and his experience and expertise!

Every time I call them or stop by their location I have to wait and wait and the phone is almost…read morenever answered. Just They never have enough help. They don't acknowledge you when you come in someone's either at lunch at 2 PM or they're in the restroom or whatever. I'm tired of it and I'm taking my business elsewhere. I do not recommend. And, when I went in the office today I was told they didn't know how long it would be to wait and I couldn't make an appointment One good thing is when I requested my prescription, it was emailed quickly (this was 2 weeks ago).

I totally forgot to make a review. So after an awful experience with eyebuydirect's brick and…read moremortar location, I was pretty put off by online turned retail type glasses stores. I was at UTC for normal shopping with the family and my husband said i should just check out Warby Parker, I argued that we didn't have time but he pushed so I said fine. I had a good idea of the frames I was looking for (clear acrylic) so it made it easy, we entered the store and were greeted by staff who were all quite friendly, they left us to browse and try on frames and were not at all pushy or hovering. I found the ones I wanted and was going to just order later and assumed it'd be similar to eyebuydirect where it claims to be one price but after add-ons it'd triple in price, but it really wasn't too much more. It wound up $50 more than the price listed on the frames bc I added on the blue light block and the guy helping me even knocked $15 off. So I was OTD for under $200 in less than 20 mins and received the glasses in the mail about 9 days later. Excellent experience!

Warby Parker is a great place for designer-like eyeglass frames and sunglasses at budget prices…read more The service is attentive and caring. The frames are fashionable. Unfortunately nothing here fits me even though their high bridge fit for people with small noses should, but it's not even close. Still, if they ever make a frame that fits my face, I will become a customer.

I was referred by my Optometrist to Dr Julio Echegoyen who was at this location for LASIK. I came…read moreto the office 3x - first time was to assess if i was a good LASIK candidate, the actual LASIK surgery, and then a follow up the next day. All 3 times, the staff were amazing and helpful. Everything was explained to me in detail and they made sure I was comfortable. I had very bad vision but was at ease with the surgery considering how the folks are at Gordon Schanzlin. The surgery itself was probably only 5 mins, but a lot was done to make sure I was calm and ready for it. When I was a bit nervous during surgery, they helped distract me momentarily so we could continue seamlessly. I was given clear instructions for aftercare and i had zero complications. I even drove myself to my follow up like they said id be able to! When I needed receipts to help with FSA / insurance reimbursements, I called in and was assisted upfront. I never had any issues with the office side of things either! 3 months later, i still have 20/20 vision and 0 issues. I'm very happy with my treatment and would highly recommend Dr Echegoyen and the Gordon Schanzlin Institute.

I highly recommend this practice. I have been dealing with styes for eight months with my last…read moredoctor treating me with IPL, antibiotics, extractions. I'm painful treatments. My appointment last week resulted with lots of recommendations, a new prescription, testing for blinking ability, meibomian gland scan, sensitivity testing. I'm hopeful that this situation will be resolved. The doctor spent over an hour with me for testing and I will be back next month for a treatment of Lipiflow which was not even offered to me at the previous practice.

I didn't buy my eyeglasses from LensCrafters, however I just got new frames two months ago and all…read moreof a sudden today they broke and I realized the screw completely fell out. I headed over to LensCrafters to see if they could fix it and they did within 5 minutes - no charge at all - they saved me! And they wouldn't even accept a tip! Told me if it ever happened again to come on back and they have all the tools and screws - they saved my day!!

I ordered a $430+ pair of Dolce & Gabbana glasses in a colorway that was not available to see in…read morestore, so I showed the salesperson the online product photos after trying on the frame. I understood that tortoise-print acetate patterns vary. What arrived, however, was overwhelmingly brown with only tiny hints of blue, while the pictured frame had prominent blues, purples, pinks, and amber tones--the entire reason I chose it. When I picked them up, I was disappointed, but I was in a hurry and wanted to go home and verify that I had received the correct colorway, particularly because I had seen it described online under two different names ("Havana Blue" and "Blue Tortoise"). A few days later, I reentered the store, and what should have been a routine return became remarkably uncomfortable. The man processing it stopped to lecture me about how acetate varies, then actually went into the back to bring out the original salesperson so she could repeat essentially the same lecture. She had previously been extremely friendly to me and my young daughter who was in my arms, but that veneer disappeared the moment I wanted a refund. Her tone was sharp, condescending, and shaming, and she seemed visibly resentful that I was returning the glasses. I don't know whether commission was involved, but the abrupt change in demeanor made the interaction feel personally motivated rather than like normal customer service. Variation was never the issue: most of the colors I selected the glasses for were simply absent. I wasn't going to keep $430+ glasses I didn't like to avoid inconveniencing the store, and after the way a perfectly legitimate return was handled, I certainly wasn't going to reorder anything from them. LensCrafters has lost a customer for good.

I love Torrey Pine Eye Care! The doctors and staff are very helpful and answer all your questions…read more When you call you are greeted with an awesome staff member not a phone tree trying to guess what number you should push. The office is very clean and there is plenty of parking which they validate for you. I had Dr. Patricia Bainter which I recommend. Seriously, stop going to the patient hamster wheel with your normal eye doctor and check these folks out!

Highly recommended for getting a prescription. I would love to gave a 4.5 stars because the waiting…read moretime was too long. But Dr. Krista was an amazing OD. She is very professional and did everything very throughly. Friendly. I felt very comfortable the whole time. A lot of Eye care clinic push too much to sell glasses and things that I don't need. Here I only need a prescription and they got me what I need. The level of advertisement is just right. The parking is easy. Free for 2 hours. Making an appointment is very quick and easy. They provide instruction about parking right away. The waiting is okay nothing fancy. Free wifi.

I'm 6 months removed from my LASIK procedure and I wanted to update my review to give more of what…read morehappened from the day of the surgery on. Day of the Surgery: The actual procedure was done in a very short period of time. I felt pressure on my eye socket, but nothing else. You just stare at some lights and each eye is done in a matter of 20-30 seconds. Once you're done, they give you protective goggles and send you off with whoever is driving you. You get meds to help you sleep and relax your eyes for the rest of the day. When I woke up from this, I could already see much better. Next Day: I woke up and was astonished at how good my vision was. I have books across the room from my bed and I could read all the titles from where I was laying. Pre-surgery I couldn't even tell there was writing where the titles were. I had my check up at NVision, which I drove myself to and the rest of the day was great. Day 3: This day, my eyes hurt like hell. I took drops a lot and tried to keep my eyes closed a lot. The rest of the week, the pain decreased and went away and my vision continued to improve. I was never more excited when I didn't have to wear the goggles to bed anymore haha Over the next several weeks and months, my eyesight was much crisper than it had ever been when I wore contacts. Colors were more vibrant and I could read street signs much farther away. My eyes needed drops at the beginning and end of days as they were frequently dry and to this day I still have minor halos around lights at night, but damn this eyesight is a dream. If you are eligible for Contura, I would definitely spend the extra money and do it. It made a big difference for me.

I went in for a LASIK consultation and didn't feel welcomed at all. At the front desk was a Sharpie…read moresign that said "Dr Parikh running 10 minutes behind" - rather than verbally informing patients at check-in they taped up a sign. The MA and Dr I interacted with during the visit (not Dr Parikh) seemed rushed and uninterested in my business or needs. The vibe wasn't for me so I can't speak to what quality of work they do.

Dr. Valenti can be likened to a rare gem. Once you find it, you care for it, hold on to it, protect…read moreit and watch its value grow. He listens and cares and is most creative in his approach to enhance your vision using noninvasive and or chemical means to treat you. He has helped me tremendously through minor changes of diet, physical exercise and simple vision exercises. Other doctors simply wanted to prescribe medications and never took the time to ask questions and LISTEN. He is the BEST! There is no doubt his primary focus is always the patient he is with. I am thankful and blessed to have him as my OD!

Dr. Valent's practice is focused on solving eye problems. In my case it was chronic inflammation…read morewhich he was able to stop over 8 years ago. My Primary physician recommended him. Dr. Valenti specializes in working with challenging cases, is set up to help children, and focuses on those who want to improve their situation through eye exercises or other changes in daily behavior. He has many ways to test your vision that are beyond machinery, and you may find yourself moving through his office with him and being challenged in non-teaditional ways so he can assess how well your other four sense support your eye health. If he tosses you a ball without your glasses on, how do you react? Can you navigate his halls without your glasses? What else plays into your sight problems: temperament, intuitiveness, sense of balance, eye-hand coordination, attitude, not enough sleep, other health problems? He is very resourceful, especially if you need more help than just an annual exam. I welcome my annual check-ins with Dr. Valenti and trust his eye-deas!

Spoke to a lady in the La Jolla office here at this location and she instructed me that they accept…read moreVSP. I had stated that we needed the glasses done overnight and they said they cannot do it at that location, which was fine. They told me to come to the Rosecrans location which I drove from Poway and arrived there and they said no VSP putting a claim through the system takes multiple days. I have just wasted an hour round-trip. When you furnish a customer with information, give them all of the information that is required to make an informed decision. This is delinquent.

The doctor's good, she's explained everything pretty clear. But that front desk Tracy got a weird…read moreattitude, not easy to deal with.