Had an appointment and was made to wait for two hours while they helped other people who were…read morespending more money

I went to do an upgrade/ $830 off. The employees were not able to help after four visits and two…read moreemployees. They took my money and gave me new phones but neither one of them ever showed the $830 credit on each phone. The old phones could not be cleared. After spending a total of (over) six hours, I finally called 611 to see what my account showed. Nothing was done properly. Apparently the manager had quit the day before I went in and the employees were not trained or prepared to handle the public. It got worse from there. I had already purchased the two phones when I was told that the store was not actually a Verizon store! Very unprofessional and a disgrace to our town of Waimea

My iPhone was cracked before I dropped it in a tide pool on Saturday. When I brought it home the…read morescreen wasn't responding and I couldn't swipe to unlock it. I let it dry overnight but by morning it still wasn't working. Luckily, I brought it in and Ashley and Levi explained what they could do to fix it starting with a complete drying of the iPhone. Ashley took it apart and they showed me where there was still salt water inside my phone and where it was starting to rust the metal. They dried the phone thoroughly then replaced the screen. I had my phone back in hand fully functional same day. Mahalo Levi and Ashley for quick service + for walking me thru my options

Hubby had phone in the ocean water while enjoying the manta rays. We stopped by and within 15…read moreminutes, it was fixed. Amazing service, great value and our vacation photos were saved!! Highly recommend

PC had been running Win 7 and unable to upgrade to Win 10, also infected with some malware (#@$*)…read more Had been slowly giving me more and more grief until I contacted Paradise. Sam removed the infection, did some magic and upgraded Windows, restored my remote printing which for some reason had stopped functioning, and verified all else is up to snuff. He brought sanity back into my life! Mahalo, Paradise Computer Consulting!

I needed to upgrade a Macbook Air, replacing the battery and the hard drive. I tried the…read moreauthorized Mac repair shop in Kona, but I had a hard time getting responses to my e-mails, after initially setting up the repair. I found Paradise Computing Consulting on Yelp and gave them a call. Todd was very responsive and quickly prepared a quote for the requested work. I dropped the computer off the next day. Several days later I received a call that the work was done. The price was right and the computer works better than ever. I am very happy that I reached out to Paradise Computer Consulting and I will not hesitate to give them another call when we have computer issues or when we want another upgrade.

I live in a remote area and had issues with my internet device. I called Nu'u Computers, and they…read morewere willing to come out despite the long travel distance. They were incredibly kind and patient on the phone, and when I needed to reschedule, they were super understanding and flexible. In the end, the problem resolved itself, so I cancelled the appointment, but they still offered helpful advice for the future. Excellent customer service--highly recommended! Thank you very much Garrett.

Garrett is the best IT person I've ever had, he's fast, efficient, orderly and compassionate about…read moremy problems. Imagine going to a doctor and as you sit on the table telling him your list of problems, the doctor appears to be nodding understanding and listening, and you think it will take months to fix all your issues, but you leave the office with your leg repaired, your hurt finger feeling better, your mysterious symptoms explained away and a prescription for good maintenance on your body. Garrett is THAT doctor.

Albert was flexible and quick. Knew his stuff and friendly. If I have other II issues I will ask…read moreKona IT for assistance!

Albert did great work for me! Not just once but twice! He also encouraged me to purchase a…read morehard-drive for backing everything up since this was a Windows issue the second time I needed his services. You always think to back up your laptop/PC but maybe think it can wait; so good advice! He's timely, reasonable and is great about sharing what he'll do, can have it back or how to avoid an issue next time. I'd use him again and I highly recommend him. Mahalo again Albert!

I found AlohaTechs on Yelp when my husbands business computer stopped working. Ryan answered my…read morecall immediately, took the computer 20 minutes later, and within 30 minutes of me dropping the computer off, Ryan was able to determine that the hard drive was fried. He offered great advice, was very professional, and extremely quick!

Great design and friendly service I love working with Ryanread more