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Verizon

3.0 (18 reviews)
Closed • 9:00 am - 6:00 pm

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3 years ago

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7 months ago

Had an appointment and was made to wait for two hours while they helped other people who were spending more money

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Help Desk

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8 months ago

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Help Desk

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1 year ago

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2 years ago

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Help Desk

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3 years ago

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4 years ago

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6 years ago

Helpful 1
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6 years ago

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Kadra L.

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7 years ago

Helpful 2
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7 years ago

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5 years ago

Helped by Koko today. Support was awesome!

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7 years ago

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7 years ago

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6 years ago

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7 years ago

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9 years ago

Smarmy sales staff who misinform after making you wait. Skip this place and make the trip to the Hilo or Kona verizon store.

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7 years ago

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Review Highlights - Verizon

“Adea, a very good Customer Service attendant, very helpful in helping me with my account.”

Mentioned in 2 reviews

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AT&T Store - ATAT cellular and service

AT&T Store

2.8(49 reviews)
33.8 mi
•$$

Time to get some ATAT…read more Did I realize that such phone service was necessary in acquiring a reliable network with reliable service and a reliable team. While intentuous, I discovered such a grand opportunity to experience such a fascinating idea. I realized a great experience and a great experience I had. So I offer to you the same.... An experience. A realization. Plans simplified. Standardized. There at the top. One at the bottom. Your choice. Choose. Realize Simplified. All inclusive. Spot a hot top there, not bottom one. You will enjoy and have a great experience. Please be advised, mood is important and you, as well as they must be on the best of terms. Good vibrations can and will occur. Enjoy the vibrations The vibrations are what we were As we, and they, and us, and them... Became Becomes Because We are Vibrated. Vibrations Vibravo ----) Selection: Variety wide range Value: Optimistic, within parameters, the one that suits and meets your specific situation and lifestyle If Chris is available, he can get you situated, set up and satisfied with a new style, awareness and being. Check'em out The ATAT TEAM does a wonderful service providing, customer service. Congratulatos Value: is comparable, but also original. The best value is you Taking care of and satisfying the customer experience is job one.

This location is severely understaffed. We waited 30 minutes without any contact from anyone…read moreletting us know how much longer we would have to stay there. When we finally were able to briefly speak with someone, we were told that there were three more people on the list in front of us. There were three sales people, and each sales interaction seem to take 25 to 30 minutes each. No one needs AT&T that much, with T-Mobile and Verizon a two minute walk away. How about hiring enough staff, AT&T, to service the customers you would like to have?

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AT&T Store - A good idea.  Preservation.  A place to call.

A good idea. Preservation. A place to call.

AT&T Store - Receiving the best experience possible.  Customer Service

Receiving the best experience possible. Customer Service

AT&T Store

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T-Mobile

T-Mobile

3.4(23 reviews)
33.7 mi
•$
Virtual estimates
Shipping

I wanted to go to the closest T-mobile store about 20 miles away. I've been a T-Mobile customer…read morefor about five years and was seeking a pink blanket for T-Mobile Tuesday. The store was busy, but staff were kind were able to help me.

Needed to get a U.S. SIM card & plan while we were here visiting from Canada…read more I've done this many times before, it's normally a simple process. The guy who was working (kinda goth-y looking, pale skin, dark hair, sweet watercolour tattoos) seemed kinda disinterested in the entire process. We pulled out our ID but was told it wasn't needed. What was needed was a plan that allowed us to contact Canada. It was an additional 5$ per Sim -perfect ! The base plan included unlimited data talk & text for just under 50$ per device including tax. An excellent deal So after we paid and left, my friend tried calling Canada and got a message saying she didn't have enough credit in her account to make the call. We ended up going back to the store. Another employee helped us because the original one: -Did not give us / set up an account pin or an account -Did not take our ID (remember how we had tried to give it to him? Ya he needed that to set up our accounts ...) -Did not charge us the 5$ Canada option ( we had told him this is why we went there) -Did not give us a receipt Thank god he actually had generated an invoice in the computer. It didn't have any names on it., but it matched up. It was confirmed that no he did not charge us the 5$ for each. So the new employee updated all our info, charged us for the Canada stuff, set up the accounts, the pin#'s and have us our receipts. He was helpful and efficient, but overall seemed like he could care less. My friend dropped in later and said the girl who was there was nice.... Thank God for small miracles!

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T-Mobile
T-Mobile
T-Mobile

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Spectrum

Spectrum

1.0(2 reviews)
0.0 mi

Their local business rep hung up on me and won't answer his phone. He sounded like I interrupted a…read morenap when I called, after going into the spectrum store to disconnect/cancel. I have been on hold for near an hour ro cance l their terrible "service" and predatory billing practices. I am just trying to cancel my service after years of bad behavior. I am a busy nurse practitioner and this disrupts patient care. When this is done, I will report so to DCCA and BBB.

Waited a whole month to get my invincible modem up and running the first time it got returned to…read moresender .I wasn't able to get to the store till two weeks later. Finally get to the store thinking that I'm gonna get everything I need. She only gives me the modem without the battery. Then I had to order the battery and have it shipped now it got returned again for the second time so I called customer service today spoke to lady in North Carolina. Added my son's girlfriend on as authorized and she goes to the store and they can't pull her up in the system and tell me to call customer service because it's their policy. I said well let me just authorize her over the phone like seriously they can't even look it up in their computer and see that I called and I did authorize her now they're telling me to call customer service to authorize her because it's their policy. And I can't authorize her over the phone. I asked to speak to the manager. She said the manager is not there find out that she is an intern seriously making interns work without managers ! This is ridiculous ! The worst experience I ever had with spectrum !

Verizon - mobilephones - Updated October 2026

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