They were very friendly and nice when they initially took my dresses and a set of curtains. The lady Anne convinced me the stain from a dress will come off and all of my items will be ready in a week which is quite a good amount of time for a dry cleaning company. However it took them 2 weeks to get the items ready. Every few days I had to call them to remind and deliver what was ready. My items came one by one and 2 months later I still have not received my dress. They also gave me someone else's trousers and did not realise until I had to call them and tell them about it. The rate is extremely overpriced! the dry cleaning is very bad. Usually we are loyal customers for The American Dry Cleaning Company however as we were in rush gave Spectrum a try and this is what we are ended up. Today the lady came to my house knocking on my door asking for a payment, when she obviously knew my dress was still with them. When I complained about it to her she went back to get my dress and was extremely rude and sarcastic. read more