I ordered a frame online, automated purchase message said "we'll let you know when your order is on…read moreits way". A week later I messaged their customer service to get an update, no response. I tried the chat function on their website, no response. I sent a message on their facebook page, no response. After my second email to customer service they responded by saying "we'll let you know when it's on its way". I emailed back to ask them to specify if I should wait a day, a week or a month but of course nobody bothered to reply. There's no option to cancel the order so I'll have to talk to my credit card company to get my money back. I'm sure they're lovely people in the store but their online customer service is non-existent.

My friend broke his specs in the morning... Was urgently looking to repair or get a new pair of…read moreeyes... This shop was what i found on yelp... Very efficient but mostly are designer's glasses... All are unique and one-of-a-kind... Got it done in half an hour... Very great service... 4 stars due to the lack of classic designs... If not, everything's good

My regular opticians for a number of years. I have stayed with them because I always feel that I am…read moredealt with in a way I can appreciate. Offers eye-tests, a wide selection of glasses/sunglasses. You can get an appointment pretty quickly, and their frames are well-priced, as well as their selection of contact lenses.

My previous opticians closed down many years ago and I was one of the first to go to "Eyeworks" -…read moreapparently I am one of their oldest customers ! You can normally get an appointment quite quickly - and the staff are an awful lot more professional than some. An appointment for me will normally take about 40 minutes to an hour as these guys are very thorough. Their glasses are not cheap - they're into all the designer frames (which I am not) but good service and well worth it for the sake of your eyes

Our practice has been Ashleigh Sight Care for many years nothing's changed about how relaxed and…read morecareful we are with eye testing and eye care, as well as in your choice of lenses and frames. We now have a camera that allows us to keep an image of the inside of your eyes. Great for you andI to see a very special part of your body. Claudia Ashleigh

This is an excellent Opticians. experienced staff; friendly and efficient. They have looked after…read moremy families eyes for years.

Excellent and professional service - perfect prescribing and delightful dispensing. Much preferable…read moreto a high street chain optician

I bought my last ever pair of glasses from Nicklins about three years ago, since then I've had…read morelaser surgery so hopefully will never need another pair. During my 20 years of needing glasses Nicklins was by far the most professional place I visited. A good selection of glasses at a wide variety of prices so all budgets are catered for. But more importantly a very good after sales service to go with your purchase. I had to return my pair when the anti glare coating became tarnished, they checked them and ordered a new pair of lenses which were delivered within a week and then when I returned fitted them into my frames while I waited. Excellent service, excellent selection and highly recommended.

what a pleasure to be dealt with manners and fantastic customer care.better than the rubbish at the…read morebottom of town in guildford.

Brilliant opticians and optometrists! They do a standard eye test as well as a visual assessment!…read moreEspecially the vision therapy they provide is amazing! They are absolutely recommendable if you have any questions about eyes, contact lenses or behavioural optometry!