I've been using glasses for at least 10 years and recently I've started to feel that I might need to update my lens as I'm experiencing some pain on my sight. So I've decided to give a shot to Specsavers to buy a new pair of specs and at the beginning was very impressed with the shop and above all with the ophthalmologist practicing there. Very nice and very professional! A week later after paying 234€, for the new specs, I showed up to collect those and the adventure started. They lost my receipt that I just handle to them 10 minutes earlier to collect the glasses, so they had to print another one. They couldn't give me my prescription so I can keep it as a medical record, as their doctor didn't signed it, and so can't be released. I've bought a lens liquid cleaner marked 3.20€ on the front, and on the back was marked 6.40€ !?!?! What the hell!?!? After spending 234€ they wouldn't just offer you the lens cleaner that probably cost them 1€ at the source instead of charging a new customer 6.40€! What a rip-off!!! And now at home, I just realized that the lens are crap, as they get reflection all over, not just on the outside BUT inside, so when using this glasses its like that the lens aren't cleaned! And I know I didn't pay the extra 45€ for the anti-reflection coating, but nobody did ever mentioned that reflection will be so present on the inside... And the reading glasses only work fine if you are 25 cm from the PC screen, as if you seat back around 40 cm they became a bit blur! Meaning that I've spend the last 10 years with fantastic Essilor lens without any of this issues, and now I have Crap lens from the expensive Specsavers shop. So will have to go to a different shop now just to have new lens, as with Specsavers just lost money and time, as quality appears not to be their main business! read more