I have never had issues with my eyes but this weekend i started to suffer a lot of pain in both my eyes, so much so that i have been using eye drops, pain killers and even resorted to ice packs on both eyes, to try and alleviate the pain.
I made an appointment on Monday to be seen at 16.40 the following Thursday. I mulled this over and thougyt three days is a long time but i can wait.
I arrived there today at 16.40 only to be told i didnt have a appointment as it is for next week. There is no way i booked for Thursday week. Eventhough i am in a lot of pain, they offer no help of solution. I have now wasted 3 days where i could have arraigned a different optician to see me. So now there are no opticians open for me to try and get an appointment, i will have to book somewhere else a possibility spend another weekend in pain.
I have never seen such a lack of empathy from anyone. This is singularly the worst experience i have ever experienced, and i have gotten my arm caught caught in a 40 tonne machine, broke two bones in one arm, and watched as my son fought meningitis. Such a lack of caring i though was impossible from someone in the a field of practice that is supposed help people.
I have never given a review before, be it good or bad and i intend never to do again but this business (and i use that term lightly) is beyond reprehensible and if you, your family, friends or your worst enemy mentions they are going to them, i would just give them red hot knitting needles and tell them to insert them in their own eyes as it would be a dam sight better that stepping one foot across the threshold of that place. read more