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    Specialty Flooring

    4.5 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Specialty Flooring

    Carpet installation

    Fixture refinishing

    Floor installation

    1 More Service

    Floor restoration

    Specialty Flooring Photos

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    Empire Today

    Empire Today

    (104 reviews)

    I probably would NEVER use Empire again if just for the simple reason they can't give you a better…read morearrival time window for your install...I live an hour away from a completely empty house that I'm having carpet installed in and I have to sit in and empty house (NO FURNITURE) for 10 hours...yep a 10 hour window they give you. Can I leave to get food or will I miss my install? NEVER AGAIN. Do better Empire.

    I will never be using empire again as they do not value anyone's time and are just looking to make…read morea buck. I chose empire because we needed to get moved into a house as soon as possible and they could be there within the week for installation. I should have known when the sales rep had to call the scheduler to get approval for my carpet to be installed that day. Carpet was scheduled for install Wednesday and we were to receive a call around 7:30AM with an estimated time for install, so a family member was waiting at our house. We heard crickets until about 11:00AM when the installer called and said he should arrive around 5. Later than expected, but fine. Around 4:15PM I called the installer for an ETA to make sure I wouldn't miss him for the 20 minutes I needed to pick the kids up from child care and now it was 6PM arrival. 6:45PM and still nobody and no call. I called customer service and they could not reach anyone in the office or get ahold of the installer. 7:30PM rolls around and the installer called to say he could be there in about 30 minutes if that was okay and he should be there until about 10-10:30PM. This infuriated me, but if we rescheduled who knows when that would have been. We have 3 children under 3 that go to bed between 8 and 9PM and their rooms had nothing for them to sleep on since we moved their mattresses for the install. We decided to have the installer come so we could quit living in chaos. He didn't leave until 12:35AM!! This is totally unacceptable and I would advise everyone to steer clear of Empire unless you can clear your schedule for 24 hours and hope the project gets done. The installer did a good job and the carpet looks good so far (only 1 week and 2 days in), but their scheduling department needs to re-evaluate. I would have preferred to pay a little more and wait an extra week or two for a different company to come do the job than deal with this nonsense. NEVER AGAIN!

    Molyneaux Home

    Molyneaux Home

    (31 reviews)

    As a contractor, it is imperative to give my clients a professional and vip experience. Even more…read moreimportant than that, it's imperative to stay on schedule. In order to stay on schedule, the materials on a job need to be right and high quality. These things sound like they should be simple to achieve, but after working with other many manufacturers, I found that they are not. I worked with multiple other flooring providers that delayed my jobs by as much as two months with orders being sent to me incorrectly up to four times. I have paid unrealistic amounts of money to ensure my clients recieved the best service, only to be disappointed. Until I found Meagan at Molyneaux. Meagan and her team at Molyneaux have restored my ability to provide the highest quality flooring in peoples' bathrooms and kitchens at an at affordable price. She is extremely knowledgeable and makes the process seamless. She brings my clients to the showroom and gives them an incredible shopping experience. They always leave smiling and feeling secure with trusting my company to provide their flooring for their remodel, all thanks to her. I can then call her quickly and tell her what I need. She swiftly and correctly places the order with no errors. She is able to guide myself and the clients towards the best flooring solution for their project as well. I cannot say enough kind words or thank Molyneaux enough for helping my business to grow and my clients to be highly satisfied. The value is unmatched and the service is as well!

    Terrible experience. They sent a "designer" for an in-home consultation. He promised to match the…read morenew floor to our existing floors. Not even close! they left us with a horrible gap. When I reached out to the email I was provided for feedback, the response from the president was "sorry you aren't happy."

    Virgin Carpets and Flooring

    Virgin Carpets and Flooring

    (6 reviews)

    I got my floor LPV kitchen floor several months ago. I just finished mopping it with my Wet Jet…read moreswifter (I use a special solution.) and I had to, again, leave a review. I absolutely love it. I am a researcher by nature and decided my best option would be LVP. I searched online and went to one other showroom and just didn't care for anything I saw. I went to Home Depot and Lowe's and nothing. I already have oak in the rest of my house and didn't want a wood look so that eliminated probably half the tile designs I looked at. I was becoming discouraged. At Virgin, the woman I worked with first brought out a brand new design they had just gotten in and it was love at first sight. my the color(s) was a pinkish, tannish color that looked like windblown sand. I think the name was Pink Onyx or something like that. All of people I worked with from the women in the showroom to through the installers could not have been nicer ... over the coming months! I fooled around with getting this floor for several months because I had two other projects that it only made sense to do first. Each time I went to Virgin, they never pressured me or had an attitude because I took so long before I made a commitment. I would like to call out all the various people and the parts they played but, honestly, each and everyone went above and beyond to make sure I was completely happy with the end result. This included having a new subfloor and leveling agent all the way to quarter round and even a little inventiveness where the quarter round couldn't be used but something was still needed to make the job look totally "finished". Thank you to all the special people I had the pleasure of working with.

    The customer service provided by Mark, Eric, Tim, and Mike was wonderful. They made sure we were…read morehappy with every step of the installation process. Everything they promised was delivered. The quality of the flooring, the installation, the price, and the above-and-beyond service. I would highly recommend Virgin Carpets to any and everyone. They made sure that the baseboards were what we wanted, from the style and size to the stain which was made to match the floor. We could not be happier with everything.

    Specialty Flooring - flooring - Updated May 2026

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