Everything has been great when dealing with them. We have had a few cart repaired and so far no…read morecomplaints

The short version-…read more All of the staff at this location know golf cars/ golf carts inside and out. Rene says that they treat their customers as they would like to be treated themselves and this is so obvious in every single interaction I've had with them. They are friendly and fair and honest. The long version- I called Golf & Electric Vehicles last month (Phillips Highway location in Jacksonville FL) to set up a golf car / golf cart rental for my 86 and 87-year-old parents. My dad's driving situation had changed. Renting was giving our family time to decide if maybe a golf car would be a good option for them for transportation around their community in the future. We had already rented a cart for our parents for 2 weeks from a different vendor- whose prices were higher and who was literally impossible to reach on the phone when we were hoping to extend the rental for longer. We are so lucky that we found this company instead of trying to continue on with the first vendor. Rene is an absolutely fantastic first impression -and continuing impression- of this company. She made a reservation for a rental cart for us over the phone, recommended to choose their monthly rate instead of weekly rate because it saves a TON of $$ (we had been thinking of going week to week), arranged to drop it off at my parents' residence. She also talked with me for awhile about what to seek and what to avoid if we decided to purchase a car/cart in the future, answered some random questions I had and was just overall so nice and helpful- it was so easy to talk to her. She even said that if we were looking at purchasing a cart from a different vendor, to feel free to call her with any questions about it beforehand ! We ended up canceling the rental because we found a very clean used cart for purchase (at an unbelievable price at a gated community garage sale !) on the weekend before the rental was to be delivered. Rene was so cool about the change in plans and she again spent time talking with me on the phone about the new cart- making sure we knew how to charge it and maintain the proper water level in the batteries and answering more random questions about getting it set up for my parents. My mom really wanted seat belts in their cart. When I asked about getting aftermarket ones installed, Rene actually told me that if my brother is handy at all (and he totally is!), HE could buy and install a seat belt kit himself for way less $$ than having them do it. I wouldn't have known- and how many other companies would have taken advantage of someone who clearly didn't know ? Rene also mentioned a service special for $99- which we did. The price includes pickup and drop-off. They put the cart up on a lift and checked literally everything from top to bottom, bumper to bumper, wheels and tires, battery, brakes, lights, electric, everything. They cleaned all of the corrosion off of the battery terminals, tightened all of the connections and cables, tires are all at proper pressures now, proper water level in batteries- and then they also (for additional charge, quoted before they did the work) replaced all of the bushings- some of them had been broken when my dad hit the wheels against a curb near their residence soon after acquiring the cart. This link shows everything included in the $99 inspection/ service - https://www.gevehicles.com/parts-service Mike was the driver who picked up my parents' cart at their residence- on a flatbed trailer- and then delivered it back after the service and repairs were completed- he was always smiling and friendly, great communication too to let us know when he was on the way to us. I've also spoken with John and Troy on the phone with questions over the past few weeks- both of these guys are also friendly and so informative, helpful and kind. There are alot of retirement and independent living /assisted living communities in and around Jacksonville- this place has hooked up many of these residents with carts. They know what modifications for carts make it easier for seniors and will advise if something is important as opposed to unnecessary/optional. Like when Rene called me with the quote for parts and labor for replacing the bushings on my parents' cart- she said that this was NOT a critical issue, that it could be done at any time in the future. She understood that my parents are on fixed income and was honest that it would not hurt the cart in the least or cause future/ worse problems if we needed to hold off on it. After this service and repair process on this cart, we know everything is solid. We don't expect anything unforeseen to go wrong with it but Rene has assured us again that we should call them anytime we have questions or concerns. For a family new to the world of golf cars, this type of service is SO important and so cool. Along with renting and repairs, they also sell new, reconditioned, used- very nice website with pictures.

XL Carts came out an hour after I called saying my golf cart had broken down. Anton loaded up the…read morebad cart and took it to their shop and within a few minutes we knew the prognosis. We jumped in the car and went to their shop to look for a new cart. Tyler immediately showed us around and was very knowledgeable about all their inventory. Within 15 minutes we were in his office finalizing our new purchase. Everything went so smoothly - Anton and Tyler were so accommodating. Anton just dropped off the cart at my home and explained in detail how everything worked. He even gave me a dog harness for the cart. I will definitely recommend XL Carts to any prospective buyer. The staff was so professional and informative.

It was a pleasure doing business with XL Carts. I had them do a DC to AC conversion and an upgrade…read morefrom 36V to 48V etc.. on my EZGO TXT. I talked with 5-6 other shops before and no one could perform this work. The shops that said they could would not answer the phone when I called again. I drove 45 min past 10 other shops to go to XL Carts and I would do it again. The good people at Budget Carts sent me their way as they recommended them for the conversion. My cart will lift the tires of the ground if you aren't careful and goes 30mph on flat ground. Jack and Tyler were more than accommodating and answered every single question I had with expertise. All upgrades were performed in a timely manner. They truly are great to deal with and I would use them again in a heartbeat. Thanks again XL!!!!

Speed X brought our cart back to life with the necessary servicing & repairs! Highly recommend!read more

From the owner: Custom Golf Carts, Electric Golf Carts, Golf Cart Accessories, Golf Cart Parts, Lithium Batteries,…read moreLow-Speed Vehicles.

Absolutely love my new golf cart! Mike and Tammi were so great from beginning to end. Really helped…read morefind the perfect cart for me. Fixed it up and it's running smoothly. Brian delivered it to me and was very patient going over everything. So nice and helpful. I am so pleased and HIGHLY RECOMMEND this company. Fabulous people who really care about their customers. Thank you!

Best place ever i love golf carts service the staff are so nice and friendly and very helpful good…read morewith suggestions and advice and it a great place i love it so much make sure get their early beat crowds! Make sure you get here early i love it so much and amazing place and incredible! From Lauren

Alex Herrera the sales agent was great! Not pushy and gave us the pros and cons of the various…read moremodels we looked at and test drove. We selected an EZ GO cart and Alex was able to get it delivered two days before originally promised even with the mods! Kudos to the service team and Craig for making the modifications and delivery quickly, correctly and efficiently.. We love our EZ GO cart!

I had some electrical isues with my E-Z-Go Liberty. I spoke with Tucker and he sent Bill out to…read moretake a look. Good move. Bill is really well experienced (in addition to being a good guy) and did not take long to figure out the problem. Fixed! Five stars! :)

They have great selection and variety for golf carts and lawnmower stuff .. good serviceread more

My 90 year old mother purchased a golf cart from an individual and delivered it to Mark at Battery…read moreSource to make sure it was a solid purchase. Mark went above and beyond treating my mother with care and patience as well as reassuring her about the cart being in good shape. He was incredibly kind and honest and provided the level of customer service that is rare in this modern age. After this experience, would highly recommend doing business here!

Just wanted to say how my first time buying experience was when purchasing my new 2026 Evolution…read moreGolf Cart. K and Biff was the most helpful with making it such a great pleasure to be doing business with.The Sales Team answered all of my many questions. I highly recommend anyone who wants to buy a Golf cart please visit Jacksonville Botero Golf Cart store located on Beauty Rest ave 32205.P.S The prices were right .

We went specifically to buy a cart we saw online. They had none left and all the other new carts…read morewere crazy expensive. Thankfully they had a decent selection of used carts at reasonable prices. The staff is super friendly and knowledgeable. We were even able to customize our cart with a soundbar and lights. . It's nice that they deliver your golf cart

Had a cart problem and needed new batteries. All replaced and repaired. Thank you, Next Gen Carts!read more

After five years the standard acid batteries on my golf cart wouldn't hold a charge for a round…read more Tired of topping off with water every few months, I decided to look in lithium. Visited a few golf cart companies in the St Augustine area and decided to go with Nextgen. Warren provided various options for size and very very competitive on pricing. They picked up my cart in the morning and dropped it off that afternoon, repowered and detailed.

Rented cart from Premium while visiting St Augustine. I was told I would get a discount after…read morerenting cart from website. I did not receive that discount. Then Cart was 2 days late. Was promised a refund, I was told I would get a full refund. I had to ask to receive any refund, ended up getting 2 days refunded, which is adequate. It covered the days we did not have a cart. Just not what I would call good business practices. Oh, he also phoned me and called me names for posting this.

Hands down, the best golf cart experience I've ever had! They are a family and veteran-owned…read morebusiness, and it truly shows. We rented a golf cart for a week and it was a seamless process. Mike truly is the best! Whether you're renting or buying, this is the place to go. I couldn't recommend them more highly!

After a weekend full of enjoying my newly acquired golf cart, I wanted to take brief moment to give…read morea rave review about Golf Car Services (GCS). I am in sales and I absolutely understand each stage of the buying process. Without a doubt there isn't a better experience I could have had in just about any buying process than what I had with GCS. The experience was easy, competitive, and (most importantly) wholesome. The latter (wholesome) was what made me decide on selecting GCS for my purchase. I did all the research I thought I needed and GCS spent the time to listen and answer my questions to get my the right cart. Event the delivery, yes delivery to my house, was quick and provided the best instruction on caring for my new cart. If you're in the market, I would recommend visiting (virtually or physically) with Golf Car Services. They were very knowledgeable and realtime for an anxious and "salesy" buyer.

I got a great deal on a nice , used golf cart. It looked like new and my mom was speechless. It was…read moredelivered for free on her Birthday and these people helped make her day extra special. I can't say thanks enough !