Everything has been great when dealing with them. We have had a few cart repaired and so far no…read morecomplaints

The short version-…read more All of the staff at this location know golf cars/ golf carts inside and out. Rene says that they treat their customers as they would like to be treated themselves and this is so obvious in every single interaction I've had with them. They are friendly and fair and honest. The long version- I called Golf & Electric Vehicles last month (Phillips Highway location in Jacksonville FL) to set up a golf car / golf cart rental for my 86 and 87-year-old parents. My dad's driving situation had changed. Renting was giving our family time to decide if maybe a golf car would be a good option for them for transportation around their community in the future. We had already rented a cart for our parents for 2 weeks from a different vendor- whose prices were higher and who was literally impossible to reach on the phone when we were hoping to extend the rental for longer. We are so lucky that we found this company instead of trying to continue on with the first vendor. Rene is an absolutely fantastic first impression -and continuing impression- of this company. She made a reservation for a rental cart for us over the phone, recommended to choose their monthly rate instead of weekly rate because it saves a TON of $$ (we had been thinking of going week to week), arranged to drop it off at my parents' residence. She also talked with me for awhile about what to seek and what to avoid if we decided to purchase a car/cart in the future, answered some random questions I had and was just overall so nice and helpful- it was so easy to talk to her. She even said that if we were looking at purchasing a cart from a different vendor, to feel free to call her with any questions about it beforehand ! We ended up canceling the rental because we found a very clean used cart for purchase (at an unbelievable price at a gated community garage sale !) on the weekend before the rental was to be delivered. Rene was so cool about the change in plans and she again spent time talking with me on the phone about the new cart- making sure we knew how to charge it and maintain the proper water level in the batteries and answering more random questions about getting it set up for my parents. My mom really wanted seat belts in their cart. When I asked about getting aftermarket ones installed, Rene actually told me that if my brother is handy at all (and he totally is!), HE could buy and install a seat belt kit himself for way less $$ than having them do it. I wouldn't have known- and how many other companies would have taken advantage of someone who clearly didn't know ? Rene also mentioned a service special for $99- which we did. The price includes pickup and drop-off. They put the cart up on a lift and checked literally everything from top to bottom, bumper to bumper, wheels and tires, battery, brakes, lights, electric, everything. They cleaned all of the corrosion off of the battery terminals, tightened all of the connections and cables, tires are all at proper pressures now, proper water level in batteries- and then they also (for additional charge, quoted before they did the work) replaced all of the bushings- some of them had been broken when my dad hit the wheels against a curb near their residence soon after acquiring the cart. This link shows everything included in the $99 inspection/ service - https://www.gevehicles.com/parts-service Mike was the driver who picked up my parents' cart at their residence- on a flatbed trailer- and then delivered it back after the service and repairs were completed- he was always smiling and friendly, great communication too to let us know when he was on the way to us. I've also spoken with John and Troy on the phone with questions over the past few weeks- both of these guys are also friendly and so informative, helpful and kind. There are alot of retirement and independent living /assisted living communities in and around Jacksonville- this place has hooked up many of these residents with carts. They know what modifications for carts make it easier for seniors and will advise if something is important as opposed to unnecessary/optional. Like when Rene called me with the quote for parts and labor for replacing the bushings on my parents' cart- she said that this was NOT a critical issue, that it could be done at any time in the future. She understood that my parents are on fixed income and was honest that it would not hurt the cart in the least or cause future/ worse problems if we needed to hold off on it. After this service and repair process on this cart, we know everything is solid. We don't expect anything unforeseen to go wrong with it but Rene has assured us again that we should call them anytime we have questions or concerns. For a family new to the world of golf cars, this type of service is SO important and so cool. Along with renting and repairs, they also sell new, reconditioned, used- very nice website with pictures.

Absolutely love my new golf cart! Mike and Tammi were so great from beginning to end. Really helped…read morefind the perfect cart for me. Fixed it up and it's running smoothly. Brian delivered it to me and was very patient going over everything. So nice and helpful. I am so pleased and HIGHLY RECOMMEND this company. Fabulous people who really care about their customers. Thank you!

Best place ever i love golf carts service the staff are so nice and friendly and very helpful good…read morewith suggestions and advice and it a great place i love it so much make sure get their early beat crowds! Make sure you get here early i love it so much and amazing place and incredible! From Lauren

I got a great deal on a nice , used golf cart. It looked like new and my mom was speechless. It was…read moredelivered for free on her Birthday and these people helped make her day extra special. I can't say thanks enough !

After a weekend full of enjoying my newly acquired golf cart, I wanted to take brief moment to give…read morea rave review about Golf Car Services (GCS). I am in sales and I absolutely understand each stage of the buying process. Without a doubt there isn't a better experience I could have had in just about any buying process than what I had with GCS. The experience was easy, competitive, and (most importantly) wholesome. The latter (wholesome) was what made me decide on selecting GCS for my purchase. I did all the research I thought I needed and GCS spent the time to listen and answer my questions to get my the right cart. Event the delivery, yes delivery to my house, was quick and provided the best instruction on caring for my new cart. If you're in the market, I would recommend visiting (virtually or physically) with Golf Car Services. They were very knowledgeable and realtime for an anxious and "salesy" buyer.

*BUYER BEWARE** On…read moreJune 28th we purchased a 2023 MadJax golf cart. Morgan was/is our sales associate and the process started off smooth. We live in the Tampa area and paid the $500 for delivery. Morgan told us he hoped to have the cart to us by July 4th. On the 3rd, we had not heard from him and checked in. Trying to communicate with anyone there has been extremely challenging. Morgan apologized for the delay and assured us he was doing everything he could to get it to us asap. He wanted to make sure the cart had a thorough inspection and this was what caused the delay. On the 10th, we called again to get an update. eWheelz wanted to deliver the cart around July 12th, but we would be out of town. We asked that it be delivered when we returned on the 14th. We were told that wouldn't be a problem. On the 12th, I received a call from their transport company. The driver asked when he could bring it. I, again, said the 14th. He asked if there was any way he could come Sunday the 13th. We made it work. He informed me he would be taking it home for the weekend. Odd, but at this point we just wanted it in our posession. Sunday came and the driver could not get his 40ft trailer throught the entrance of our gated community. We had to meet him outside on a very busy road to drive it off. We got it and thought that would be it. Much to our surprise, it wasn"t. The brake lights and blinkers do not work. And the brakes are very slow to stop. In addition to these issues, the cart itself was filthy. Not because of the drive over. Because it sat on their lot for quite some time. What happended to that inspection that caused the delay in the first place? After trying to get in touch with Morgan several times, we finally heard from Reece. We asked Reece if we could take it to our local golf cart dealer (in hindsight, we should have bought from them) and eWheelz pay for the above mentioned issues. Or, we could simply return the cart for a full refund. Reece apologized and gave the approval for us to get repaired and eWheelz would pay for it. Fast forward a few days and now we are exactly one month out from the purchase date. We have called and emailed Reece several times, no reply. What's even more frustrating is that it's clear multiple employees have access to the main email. So, they are seeing this and not one person is helping. I have called this past Saturday (7/26), emailed, called twice today (7/28). Nothing..... No one can help and Reece is unavailable. As of today, we have paid out of pocket for the repairs that were supposed to be paid by ewheelz. We are still waiting to hear from from someone. Anyone! I would steer clear of this business. Clearly customer service is not a priority. **Edit - I posted this same review on their FB page. The comment was deleted and I was blocked. This should tell you everything you need to know about eWheelz.

My neighbor purchase a Golf cart from ewheels.. great service, and great cart..they are enjoying it!read more

I have never been more disappointed in a local business than I have with Ponte Vedra Golf Carts…read more I was forced to go with PV Golf Carts because their competitor, North Florida Golf Carts couldn't get straight when they were supposed to come pick up the vehicle - review of N Fl Golf Carts to follow. The Bad: 1. they charge for pickup and delivery - $40 including tax round trip - seriously, this should have been a clue to me 2. service (+2 minor upgrades) took a total of 3 days to complete! 2 days just to tell me what needed to be updated. The UGLY: ****in a mailer coupon (which is the reason i considered them to begin with), they offered $500 rebate for 2020 Club Car, 20% OFF "your choice of 1 Accessory", or $30 off Regular Service which is normally $105. If you read the fine print, you cannot combine any of the coupons. ADDITIONALLY, as an 'accessory' i had them add on turning signals and break signals $299 (+tax value) - when I told the bill collections girl on the phone i wanted to use the 20% for the turning signals 'accessory' that i just had put on, she said that it was a "SAFETY FEATURE" and not an "ACCESSORY". that would have been helpful to know in the beginning what is defined as an "accessory". In addition, bad business/bad customer service is arguing your advertising minutia with a customer over an additional $29 discount - it's the principal... The WHY I'LL NEVER GO BACK, and why I'll tell all of our friends who own a Golf Cart NEVER to trust PV Golf Carts: ****as I mentioned prior, the Regular service is $105, but when they call you regarding what they found wrong with the cart, the total for me ended up OVER $2,000 in repairs. Everything from replacing all of the batteries for ~$1000, to suspension bushings (which i knew were still good since i just lubricated them), and they even tried to sell me a battery water re-filler for over $200 which i also just purchased prior from Amazon for $30. Talk about your nightmare mechanic tactics!! What do Integrity, Customer Service, and Honesty all have in common? Answer: none of these characteristics exist at Ponte Vedra Golf Carts. Please be on the lookout for my follow up review of PV Golf Carts on Facebook - in the Nocatee Community Board, on Google Reviews, and on my report to the Better Business Bureau.

Took a 10 year old Club Car Precedent and it is now driving like new! A little pricey but you get…read morewhat you pay for!

I called Golf Carts of St. Augustine to see if they could repair my brakes and handle everything…read morethrough my golf cart warranty, even though the cart was purchased from a different dealer. They picked up my cart the very next day, repaired it quickly, and had it back to me the following day. Everyone there was incredibly kind, professional, and helpful throughout the entire process. I honestly have never experienced better customer service from a business. I'm so thankful for their help and would highly recommend them to anyone in the area! Nicole and Trey Jones

Went here several months ago ready to pay cash for a new golf cart. They wanted full retail for the…read morecart so I asked for them to put on a trailer hitch as part of the deal. The owner came back with he would include it in the deal for "his cost, $95.00". I countered with, "I'm paying full retail price, you can include for the $95.00". He said no! He was silly enough to lose the whole deal for $95.00! I was very courteous and not demanding about anything during the whole process. If that small a difference made the deal fall thru, I certainly would not want him servicing the cart in the future. He probably would nickel and dime you to death if his margins are that small! I bought 3 miles down the road and actually got a much better cart for a reasonable price.

Great addition to St Augustine Beach. Outstanding service department. Best news, they sell and…read moredeliver STREET LEGAL GAS AND ELECTRIC CARTS. Having been thru the process of getting a tag on my own, the Street Legal process is PRICELESS! Outstanding organization and HIGHLY RECOMMEND!!!

From the owner: Locally owned and just steps from St. Augustine Beach, Pirate Island Carts is your one-stop-shop…read morefor golf cart sales, rentals, and service. Offering smooth rides and easy exploration. Call or visit us today!

Can't seem to keep up with volume. Takes too long to get cart back…read more Not good at communicating status of repair.

Best golf cart shop in town and best Mechanic in town great service and best prices.read more

Excellent experience from first phone call to delivery. Stephen was professional, fairly priced and…read moreprovided a seamless experience for us purchasing our new EXGO 6 seater cart.

AVOID - please do not make the same mistake we did…read more Brought in a golf cart for repair & service, spent nearly $1,000.00 Unfortunately, the cart broke down as soon as we got it back home. We returned with the cart, & kindly inquired regarding the issue. Owner David would not stand behind his work & made little effort to mediate the situation. David went on to criticize our decision to purchase the vehicle, and turned us away. Bottom line: He shouldn't have taken the job, & our money, if he didn't believe in his business's ability to service our golf cart. Furthermore, we never received an estimate, or an update, while our cart was in their shop. Unethical, unprofessional & rude, too! Next step, Better Business Bureau.