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    Specialized Surfaces

    4.6 (126 reviews)
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    30 minutes

    Response rate

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    Services - Specialized Surfaces

    Deck refinishing

    Fixture refinishing

    Floor installation

    3 More Services

    Floor refinishing

    Floor restoration

    Tile installation or replacement

    Specialized Surfaces Photos

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    Recommended Reviews - Specialized Surfaces

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    Reviews With Photos

    Our kitchen
    Lisa C.

    We have a 20 year old entry way to kitchen Brazilian Cherrywood floor that was looking awful. We thought we needed to replace but I found Specialized Surfaces and contacted them for an appt and Tom the owner was amazing and the crew he sent was incredible. I knew when I saw 3 men hand sanding our floor it would look great in the end which is what happened. Tom suggested to put a satin sheen on the floor instead of the original gloss coat. I didn't know how it would look but it turned out amazing and as Tom said, it will be so much easier to take care of and hides everything. Will absolutely recommend Tom and his company to friends who need something done to their flooring.

    After Spec Servies
    Karen F.

    I would run from this company! This was a terrible experience - that's still going on. Tom misrepresented his services and clearly does not have the experience necessary to work with Saltillo tiles. From the other reviews, it seems he is capable of cleaning basic flooring, but do not expect any real expertise from this company. Tom used a machine on the delicate tiles and left them in terrible shape. Chips, grooves and even a chunk of grout was the result. Even assuming that he did not know how to work with these tiles, the cleaning and glazing was horrible. Giant swirls of color, drips and clusters of glaze and many spots just ignored. In addition, they did significant damage to my baseboards! When I pointed out the shoddy work to Tom, I expected he would take responsibility and agree his team did a horrible job. Instead, he became belligerent and threatening - I was grateful my adult son was in the home. needless-to-say, it was a terrible experience. I had to hire another company to clean the mess they left and seal properly. PM me for the contractor who did the work correctly. I'm sure Tom will respond with the fact he's taking me to court - not a problem, I'm also counter-suing for the cost to replace the damaged tiles and base boards. What he won't tell you is that the State Licensing Board is has also opened an investigation based on my complaint. These are just a few of the pictures I took, along with great after photos. I've included just one with the blue circle to show you the great job the second contractor did on my floors. I had hoped to stay away from public condemnations, but it's clear that Tom only cares about trying to be paid for shoddy work. Sobeit!! I just want to say again - do not hire this person!

    Recoated wood flooring.
    Kathleen D.

    Specialized Surfaces came out on time and cleaned and recoated my old wood flooring. Roman came on time, worked steadily hard and kept the work area clean. He gave extra effort in the well worn areas when cleaning and sealing. I am very pleased with the final results. The wood looks revitalized and beautiful!

    Before

    Love Specialized Surfaces! They are our go-to whenever we need wood refinishing done. With the absurd amount of rain we've had this year, this deck had a lot of wear and needed some work. They are prompt, professional, and do incredible work. Pics include before & after, couldn't be happier!

    Before

    I had a leak in my bathroom around the toilet. Got a high estimate from another company and went back-and-forth with some other joker for a week. Tom and his guys were super professional, got on the job immediately I did fantastic job work! The floor is good as new and his job came in under the estimate! Thanks again Tom!

    a living room with a television and fireplace

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    8 days ago

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    Tom S.

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    2 months ago

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    Tom S.

    Thank you very much for the nice words!

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    7 months ago

    We installed flooring throughout our townhome. Very happy with the quality, efficiency and craftsmanship!

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    Tom S.

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    2 years ago

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    Tom S.

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    Tom S.

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    Tom S.

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    2 years ago

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    Tom S.

    Thank you Andy! I appreciate your feedback.

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    4 years ago

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    2 years ago

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    3 years ago

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    Tom S.

    Thank you Jane, for the nice words. You were a pleasure to work with!

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    4 years ago

    Tom's team was awesome - we had our Brazilian Cherry floors lightened and refinished and my wife is very happy! Thank you! Jim C.

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    3 years ago

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    7 years ago

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    Tom S.

    Thank you Kimberly, I appreciate your business.

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    3 years ago

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    7 years ago

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    7 years ago

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    6 years ago

    Tom, thank you for your honest guidance and support in getting my countertop stain removed. I appreciate the time and free advice!

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    Page 1 of 4

    Ask the Community - Specialized Surfaces

    Review Highlights - Specialized Surfaces

    Tom's team was awesome - we had our Brazilian Cherry floors lightened and refinished and my wife is very happy!

    Mentioned in 70 reviews

    Read more highlights

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    OC Hardwood and Laminate Flooring - Showroom

    OC Hardwood and Laminate Flooring

    (113 reviews)

    I wish I could rate 10 stars. I could not have had a better experience nor could I be happier with…read morethe outcome. Large selection of products and knowledgeable associates asked about what I was looking for and what would work best for me. The manager came out to measure and discuss how the work would be done and go over possible additional charges based on my existing flooring. He provided a quote in a very timely manner and we scheduled the date! They assigned a two man team who showed up promptly on time each morning. The installers were amazing. They took such care in my home and were so respectful and efficient! They assisted with some installation questions I had and got right to work. They were so careful moving my furniture around and I was so touched that they made sure my bed area was cleared at the end of their upstairs workdays so I didn't have to sleep on the couch. They used plastic sheeting to mask off closet and bathroom contents to keep the dust down as much as possible due to the floor leveling process. They set up shop in my garage and at the end of each of the 5 days tidied the work spaces and swept up the garage very thoroughly. F and L..... thank you so much. I know I said it a lot but I really love the excellent job you did! I am so happy with the outcome. I love my floors and give OC Hardwood the highest praise possible!!! My neighbors and friends love the floors and I'm glad I grabbed a couple of business cards because they've been given away to interested parties! My two favorite comments.... What kind of wood is this? LVP!! This looks like House and Gardens TV! My previous cat had passed away November 2025 and I knew I wanted to have the flooring redone before adopting another. They finished on a Friday afternoon and I was able to adopt a rescue cat 2 days later. I do recommend boarding any pets as the work would be quite frightening to them. This was a big deal for me... I am extremely picky and felt such confidence in F and L as consummate professionals as the work progressed. Thank you OC Hardwood! You made my flooring dream come true!!

    This is my go to store for all my tile and flooring needs. They always have a huge selection at a…read moregreat price. I just bought 800 square feet of luxury laminate flooring. Can't wait to get it installed tomorrow.

    Love Home Floor

    Love Home Floor

    (89 reviews)

    1/21/26 Downstairs floor replacement project…read more Our downstairs flooring only lasted 4 years due to high humidity and no underlayment. When we first installed, the manufacture did not recommend an additional underlayment but the humidity simply killed our vinyl planks. We tried glue, filler and then clear tape. Nothing worked and it was simply terrible in appearance. I reached out to Alan end of last year to report the need of new flooring. He came to check out the areas and agreed it was due to humidity. We chose a new flooring only lasted color and type since our current one was discontinued. We opted for a new water resistant laminate that requires an underlayment which was needed in our case. We got the floors redone 1/21/26. The guys finished in 4.5 days. Good team and workmanship. I felt really bad that we were supposed to move all the little things beforehand and it completely slipped my mind. I thought they would move the furniture from one side of the room to the side but they ended up moving everything out in the garage. Due to all the cutting dust, everything brought out was covered in a layer of dust. I had to clean everything off upon the move back in which was tedious. I wish they would have recommended me to buy some plastic coverings. The half day on Sunday, the guys helped move the pool table back, completed last minute touch ups and re-installed my quartz on the vanity to fit under the mirror. They did a fantastic job and considering they had to reuse my old baseboards, it was nicely preserved for reinstall after the new floors were laid. Despite of the small hiccup with lots of dust on furniture, I was very satisfied with the crew's install. It's so nice to have flat and smooth floors again. As always, Alan visited in person daily to ensure progress, and address any concerns we had. We have been loyal to Alan for many years. I appreciate his continued transparency in business practice. Thank you again for another great experience! Highly recommend. L

    We recently had Love Home Floor install brand new LVP flooring throughout our newly purchased home,…read moreand the entire experience was fantastic from start to finish! Alan was our main point of contact, and he was absolutely great to work with, extremely nice, communicative, and very transparent about the process, pricing, and timeline. His crew showed up right on time every day, worked efficiently, and did an excellent job installing the floors. They finished exactly when Alan said they would, which we really appreciated. The whole process was smooth and stress-free, and we couldn't be happier with how our new floors turned out. Everything looks beautiful and perfectly installed. Highly recommend Love Home Floor and Alan's team if you're looking for great service, quality workmanship, and a trustworthy company to handle your flooring project!

    My Flooring Guy - Laminate installation, color Acacia

    My Flooring Guy

    (36 reviews)

    I am so happy to have found My Flooring Guy! Rafi responded…read moreto our inquiry very promptly, we scheduled an in-home quote that same week and he was able to provided a quote on the spot. (With the quote coming in $1k cheaper than the competitors). We were did not have a color in mind when we re-did our floors so his team was able to provide a number of options/materials that would fit into the quote that he provided. Once the material/color was chosen, the work was scheduled for the week after. On the day of the installation, Raymond showed up on time and finished the job in just one day. He worked non-stop, was very efficient and very clean. I highly recommend My Flooring guy to anyone looking for quick, high quality work. There were no hidden costs and Rafi was upfront about everything that was charged!

    First impression meeting with Rafi was good. Unfortunately it just went downhill from there. The…read morefirst team who did our floor and stairs seemed to be professional as well. We did feel 12 bags of self leveling concrete was excessive when it looked like it was only used on a few corners of the room in a job less than 900 sq feet. Unfortunately one of the stair nosing broke within a couple weeks of install. Rafi was responsive in redoing the stairs stating it was a manufacturing defect and that the new version is stronger. Unfortunately the second team quality of work was very poor. They left holes in our walls that were patched poorly with plaster. Worst of all the stairs were apparently nailed to the subfloor and after a few weeks they started to rise leaving little holes and nails protruding from the floor. A few of the stair noses are loose as well. At this point, Rafi became unresponsive to have the flooring fixed. We ended up getting some of our money back through our credit card after months went by but the majority of the payment was by check. Basically we will need to replace the stairs again on our own dime. Buyer beware! Lifetime warranty doesn't mean anything if the installer ghosts you.

    Specialized Surfaces - flooring - Updated May 2026

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