First time writing a review and I want to say that I'm not sure who the negative reviewer was talking to but the experiences I had with Tom and his crew were nothing short of fantastic. I had them install tile planks in my new townhouse. I know it's not the biggest job but any questions or concerns that I had from the initial phone call until the job was done was always answered in a prompt and friendly manner by everyone that I dealt with at Specialized Surfaces. The work speaks for I'm very happy with the end result. My floors look amazing! So much so that my neighbors are all wanting to do their floors soon as well and I'll be sending them Tom's way! Thanks for everything and great job! read more

Specialized Surfaces - During the carpet demo - Flooring Near Me - Santa Ana, California

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Specialized Surfaces has a great team and does high quality work. Tom, Jorge and team came out quickly, gave a quote for our dark engineered wood and we were able to get a refinishing job done in a week time. Our floors are now a beautiful light oak color that look brand new! They were attentive to touch ups, making sure the color and coating were perfect and that we were happy with the results. Everyone we worked with was very responsive and pleasant to work with. Definitely recommended! read more

Tom and the team at Specialized were very easy to work with. They followed up with us and were able to work within our budget and specific timeframe. The work that was performed was top notch and every day since the work was completed I am more in love with the flooring. I would recommend to anyone looking to put in new flooring. read more

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I needed a portion of my granite counter top cut to a flat edge. The initial installer, not this company, left a rounded edge that was against the refrigerator leaving me with a smaller size refrigerator space. I was able to get someone out within a couple of days and the job was down quickly and well. He went over my options and cleaned up after he was done. I would recommend this company read more

We had decided to have our old tile floors replaced. Recommended by my sister, we decided to give these Orange county flooring contractor company a try. We heard their prices are fair and the quality and service are great. Not only were they honest about the situation and the cost was really reasonable they did a quick and clean job. Their team are truly professionals and we are very happy with the tile and grout flooring installation! We'd hihky recommended them to anyone. read more

Tom was very helpful to respond with my questions, offer great solutions and prompt in service!!!

Wow. "Wow" was the first word that came to mind, when I first laid eyes on the hardwood floor refinishing that was masterfully executed by Specialized Surfaces. My wood floor refinishing had been a long time coming, considering that it hadn't been touched since we first bought the house in 1994. With so many other repairs and additions to the house over the years, my wife and I had largely ignored the floors, but enough was enough. After receiving a glowing recommendation from a friend, I can honestly say that I couldn't possibly be happier with the outcome of our floor refinishing. For anyone else in need of hardwood services, take it from me when I say that you should look no further than Specialized Surfaces. read more

Tom was easy to work with. David was on time when he did the work. Both are pleasure to work with. I would use your service again.

My wife is very picky, and if she gives these guys five stars, it's really six. We bought our tile at Floor & Decor, and they set is up with SS. Which really worked out great since their quote was the best. Ti and Raymond were our installers. They showed up on time every day, worked hard, and cleaned up when they left. The were pleasant, and very skilled craftsmen. When the job was done it looked great. I'd happily have these guys do our future jobs, and recommend you do too. read more

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Tom was very informative , polite and a true gentlemen to deal with. We recently had our tiles installed and had a lot of lippage and needed help fixing / polishing to make it shiny. Tom and his team did a miracle and my wife and I were extremely pleased. The team took care of all of our furniture by covering it and Tom would always respond fast to any questions. Don't look further 10/10 read more

Tom and his crew are. professionals They are skilled, hard-working, very polite and conscious of keeping their workspace clean at the end of the day. The floor is Brazilian cherry and it was bleach. I am extremely happy with the results of our floor. Thank you. Stefanie C. read more

Update from my previous review. Updated to 4 stars. Tom followed up shortly after my initial post. I appreciated his honesty and desire to right the wrongs. It's hard to find an honest contractor nowadays, but he genuinely cares about his customers. After our talk and site visit, I would recommend his company to others. read more

Specialized Surfaces is great. I had them come in to give me a quote on restoring my marble tile floors in our restroom. After two other consultations from other flooring contractors, we decided on Specialized Surfaces, because of their expertise and fair price. While they weren't the cheapest marble contractors, they weren't the most expensive either. The crew were professional and did a great job on refinishing our old marble floors. I would recommend them to anyone. read more

After hearing from a friend how incredible of a job that Specialized Surfaces did with her marble installation for her kitchen, I knew just who to call for hardwood floor installers near me. I had carpet floors ever since my family and I first moved into our house in Laguna Niguel and over the years, they had become badly stained. Rather than continuing to pay for carpet cleaners every year, I decided enough was enough and knew that hardwood floor installation was just what I needed to put an end to the annual hassle. Thanks to the skill and speed of the Specialized Surfaces technicians, the wood floor installation process was seamless and my dream floors were completed to perfection, in no time. Whether it be for marble installation in Laguna Niguel or hardwood floor installation in Laguna Niguel, Specialized Surfaces is the best choice for floor installation in Orange County! read more

Great job!! Miguel came out and color matched/sealed the crack we had in our granite countertop. He also fixed multiple holes in our brick fireplace. He had to color match each brick individually, because each brick was a slightly different color. We're very happy with his work and would highly recommend this company to friends/family. read more

Specialized Surfaces - Before - Flooring Near Me - Santa Ana, California

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Tom & his crew are outstanding. Very detail oriented & attentive to customer needs. They do outstanding, quality work & are accommodating to time deadlines. Thank you so much for making my home shine. read more

Best flooring business in Southern California. Call Free Quotes! Plus the best installers in the world!

Honestly an overall great experience. Tom came out and did our estimate. He was very friendly and easy to work with. The installers, Raul and Victor were AMAZING. These guys are the main reason for my 5 star rating. They came exactly on time (unheard of), were very professional and did a great job. In one day, they removed the carpet, installed laminate and baseboards in ~500 square feet of my condo. This was painless. I have never worked with contractors that were so put together and professional. Whenever they came across anything that they thought needed our attention, or could be done in 1 of 2 ways, they would bring it up etc. The only issues we had during the whole process were with Floor & Decor. If I were to be nit picky, I would say my only complaint about Specialized Surfaces is that the number listed on the yelp page goes directly to a call center when no one is in the office. I would have far rather just known the office hours so I can call when they are in, instead of having to wait for a call back or having to call back anyway. read more

Very Strange. Guy shows up late for appointment on a Friday and says he will get right back to me. Last Tues I call the office and the admin says she will get right on it. Still have not heard back! It's for the best because I went with Stoneshine. They came the same day, quoted me, did the work and were fantastic. read more

These guys are way over priced. Triple the cost of every other quote I got. No explanation as to why they were so over priced either. I would not recommend this company. Also they were very dismissive and rude. read more

When we moved into our new house, we needed to have our kitchen red oak floor refinished. Tom Salazar was recommended to us and we're so happy he was. The kitchen floor and entry are beautiful and we're refinished within the time frame we were quoted. Now, 6 months later, we decided to have our outdoor deck refinished. We called Tom and explained we had company coming in two weeks. He was able to adjust their schedule to fit is in and the deck is amazing! read more

Tom and his team at Specialized Surfaces did an incredible job for us. We have a 12-year old travertine tile floor in our bathroom and shower that was badly in need of some tlc, and Specialized Surfaces made it look new. A couple years ago, a bottle of perfume was dropped and shattered, spilling perfume all over the tile. The perfume badly stained and evaporated whatever sealant the porous travertine had. We were never able to effectively clean the tile after that, and mildew stains started to show-up. We tried the strongest cleaners we thought we could use on travertine with little or no improvement. The Specialized Surfaces team made it look brand new. The job was reasonably priced, especially given the amount of time, special cleaners, equipment, and expertise needed to do the job right. After cleaning, they re-sealed the tile properly and we are happy to have our expensive travertine shower - that we thought was ruined for good - back looking clean and new. They are definitely travertine experts. read more

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Scott (the estimator) is a pleasant guy. Tom (the owner) was professional in our email exchanges. Brandon who installed all of my bathroom tile (floors, shoebase, shower walls) was great. The work was beautiful and he cleaned up thoroughly when he was done. A+ Mike who installed all of the flooring wasn't as great. Overall B-. He asked us to sign completed project paperwork before he finished. So obviously after getting the signature he slacked off and tried to cut corners. He left a full edge of plank ends butting up against a linen closet, which were grossly uneven, exposed with no corner round to finish it off AND he tried to leave sneak away without finishing the baseboards in the hallway closet. I had to take photos of all and show Scott it wasn't finished. Mike had the gaul to tell me to "don't forget to make the payment" and told him I would not make a payment until he finished what he was hired to do. Originally he said he'd come by "in a week or two" to finish the work. When I told him that would be when I made a payment he responded "I'll be there tomorrow". He did come by the next day and rather than cut the baseboard edges so that the seams met evenly in the closet corners - he jammed two square baseboard pieces in and filled the gaps with caulking to "hide" his sloppy work. U.n.b.e.l.i.e.v.a.b.l.e. My father looked at it and agreed "Lazy". What makes it worse is that Mike did a good job having the baseboards meet at the corners of the walls so it makes it even more pronounced that he was just being lazy by not taking the same care with the small finishing pieces. My tile work is great and the floors over all do look very good - I just don't like lazy service providers that don't take pride in their own work and don't want to do it the right way - rather they think that sloppy work that's acceptable for them - should be acceptable for the paying client. read more

My wife and I decided to put hardwood flooring in our home. We decided to do the downstairs first, and then do the staircase and the upstairs at a later time. We initially went with another company to do our downstairs and we were not satisfied at all. The quality of work was sub-par at best, and they were late or didn't show up when they were supposed to, and they didn't do our bathroom correctly resulting in floor damage. A friend of mine recommended that I call Specialized Surfaces, and my wife and I are so grateful that we did. They fixed all of the issues from the the first install, and they completed our staircase and upstairs on time and did a fantastic job. They leveled the flooring, did incredible cuts around our staircase, and they showed up on time and completed the project on time and they cleaned up our house after every single work day. I highly recommend this company and all of their workers. Extremely happy and grateful in Aliso Viejo. Sincerely, David and Allison Gates read more

Restored my large travertine deck - cleaned, replaced damaged tiles and grout, and sealed. They also cleaned and polished my marble counter top. All looks beautiful and brand new! Very happy read more

Great company! I called Specialized Surfaces for marble floor cleaning and repair and I was so happy with the price and quality of work I received. The marble polishing was beautiful and the marble restoration is spotless. Would definitely recommend! read more

I would absolutely recommend Specialized Surfaces! They refinished our hardwood floors they look like new! Thanks guys p.s parents are happy gladly recommend read more

Tom was great ! He was helpgul and great customer service ! Well Def tell my friends and family !

We just had Specialized Surfaces clean, polish and where needed, restore our travertine floors (August, 2012). In a few words...they were wonderful - here's why: 1. They came out and gave us a complete overview and estimate. 2. They told us that we could request any type of finish on the floor - all finishes would be the same price [honed (which is a smooth flat finish)/ sort of shiny/ highly polished (which is what we chose). Other contractors charged different prices for different finishes, with highly polished being the most expensive. . 3. On the day of the service, the team (2 people) did a sample clean/polish/restore to be sure that we were satisfied with their work 4. They took their time and did a great job - it took 2 full days of work . 5. They were neat and clean. 6. My dog got sick a day after they left, threw up and etched the floor (sorry for the graphic, but just so you know) and they came back and fixed what she had ruined - also turned out great. This is the 3rd time we have had our floors cleaned/polished/restored and this company was the best. I highly recommend them. read more

Let me tell you, good work and excellent prices are hard to find these days, but with these folks, my expectations weren't met at all.. They were blown away. I contacted Specialized Surfaces after being referred to by one of my buddies who also has had work done by them in the past. They came out and took some quick measurements and then it was up to me and the cost of whichever hardwood I wanted to have installed to determine what the damage would be. Tom, who owns the business assured me that it wouldn't be as bad as I had imagined. After finally picking out my flooring and setting up the appointment, the price was quite a bit more affordable and I walked out very happy. I had some questions prior to the appointment and needed to make some changes. Tom is great with his customers and you can tell he values great communication because he not only understood my needs to make these changes but was very accommodating as well. His staff is always friendly on the phone as well. The crew showed up right on time and began work on my new floors and in no time flat they had everything removed and were already prepping for the hardwood. They take pride in their work as well. Keeping the area as clean as one would with their own home. I was very impressed. I had to let Tom know also how impressed I was with his workers and from what i have read in other reviews, I didn't just get lucky, it seems to be a pattern. Once the job was done, everyone who has seen the results has been amazed and I have begun referring them to the folks at Specialized Surfaces. If you have a need to redo flooring in your home, give them a call.. Tom and his folks will be happy to earn your business. ENJOY ! read more

I want to thank Tom and his crew for making such a big project of mine so easy. They did a beautiful job on the tile and hand wood floors throughout my whole house. I absolutely love the job they did. I recommend Specialized Surfaces for your next house project. I know you'll love them too:) read more

More times than not, people complain about poor service but fail to comment on excellent work.Specialized Surfaces did a fantastic job refinishing our marble countertops. Tom came out and gave us an estimate and time frame for the work. He was professional and didn't try to sell us on unnecessary work. He gave us a great quote. The technician arrived on time and were courteous, professional, and took pride in the job. Without a doubt, I confidently recommend this Specialize Surfaces and plan on using them again in the future. read more

I had Specialized Surfaces come out and do 1800 sq ft of solid hardwood floor throughout my home. Tom and his crew did an AMAZING job!! The floors turned out even better then I had anticipated! Can't wait for my next family gathering at my house to show off my hardwood floors. Thank you so much for all your hard work. I appreciate y'all! read more

Tom came out for an estimate and was on time and professional. He listened to my needs and upon completion of the meeting I knew this man knew his stuff. Three polite and friendly men came on the day of service and did a fantastic job replacing and cleaning my grout tile flooring. The tile flooring looks brand new and I couldn't be happier. I definitely would recommend this company. read more

This company does not stand behind their work. I asked them to come out and assess the staining of my tile flooring that they were supposed to have sealed. When the salesman came out, not the owner or the workman, to let me know how they were going to repair the bad workmanship which is a result I assume from using the wrong products to seal a stone floor, they gave me a bid to redo the floor. Thus, telling me that the staining was my fault not theirs. I would never use or refer people to this company ever. Consumers beware!!! read more

Had new bamboo flooring installed in 3 bedrooms. The installer was professional and the quality of the work was great. Would recommend them.

Run for the hills. These guys have been the worst contractors I have ever allowed in my home. The lack of craftsmanship and concern for the quality of the job was unbelievable. When I called to have the boss come out and look at all the work that had been poorly done I was told that I was going over the job with a magnifying glass. They did come back to the house to try and correct the issues but again the lack of craftsmanship and ability made it impossible. We have hired another company to fix the shoddy work, no sense calling the people who could not do it right the first two times back for a third attempt. No one to blame but myself, I should have researched these guys better. read more

I recently had my laminate flooring installed by these guys, and I am super happy that I did. I originally was considering porcelain wood-look tile for my kitchen remodel, but since I was also getting new flooring in the entry, living room, family room, and office, the price was out of my reach. I got several estimates but didn't have that kind of money left in my budget. I ended up looking at waterproof laminate flooring and had Specialized Surfaces come by and give me an estimate. They gave me an appointment right away and showed up on time. I met the owner Tom Salazar. He answered my questions and made me feel confident. The next day I had my itemized estimate in hand. Everything on the estimate made sense to me since Tom had answered my questions the day before. Unlike the other estimates I had gotten previously, this one felt right to me. I made the choice to go with Specialized Surfaces. Since my kitchen remodel was the factor driving the schedule for me, I gave Tom the range of dates I had been given by my contractor for the kitchen to be done. Tom told me to just keep him posted if it changed. Well, I ended up having to reschedule several times due to the kitchen taking longer and my ceilings getting redone. Tom said no problem, that's the way these things go sometimes. Finally I was able to have them come install the flooring. The installer was a guy named Mike Freeman. He introduced himself and checked out the job for the first time. He demoed carpet, tile, slate, and linoleum. It was a total mess, but Mike was able to keep the place clean and organized. He discussed with me a plan of attack and went at it. One of the things both Tom and Mike had told me was that the only thing not included in the estimate was any floor leveling which might be required, since that wouldn't be revealed until the old stuff was ripped out. Sure enough, as Mike patiently showed me, I had a few areas which needed work. He laid his level on the slab and explained what he thought it would take to fix and how much extra it would cost. Well, it ended up costing less than the extra I had approved. I appreciate that they had me on the hook for more but it went a little faster and took a little less material, so I wasn't charged for that. As far as the actual flooring installation went, it was awesome. Mike Freeman has installed floors of all types for around 30 years, and he did a great job. Laminate isn't really difficult to install, so the little details are where his expertise paid off. He discussed with me the layout, how he was going to finish certain areas like the fireplaces and threshholds and things like that. He was also great about working with and around my window guy, and had a great plan of how to finish the flooring along my new slider. I chose to have them reinstall my new baseboards also, and Mike made everything look great. He took great care around all the new kitchen cabinetry. It was really cool having so much confidence in someone I had just met, and I actually enjoyed having him in my home. My family and I are so happy with our over 1000 square feet of new floors. There are a lot of complications that can go wrong with a job like this, but Specialized Surfaces did a great job for me, and I don't have any complaints. Good communication - A good price - A great job - The next time I need flooring installed, my first call will be to Specialized Surfaces. Thank you Tom and Mike for making my home look great. read more

I read a poor review for this company and I think we must NOT be talking about the same guys!!! I got three highly recommended companies to provide estimates to repair and completely refinish my quarter sawn white oak floors after 14 years of wear and tear. Tom Salaar came out to do the initial estimate and must have rolled his eyes to meet such a picky person like me....my house is well maintained and I see every ding (unfortunately). I checked the Better Business Bureau and Cali I wanted perfection and I got it! They covered the chandeliers, bookcases, pantry, custom draperies,appliances and every possible area to reduce my clean up for that fine dust that gets everywhere, even with the new equipment they use. Tom sent pictures to us while we were out of town for the week to show the prep and progress. We came home to beautiful floors. Being a perfectionist, I washed the floors looking for imperfections and marked about four with blue tape. Tom sent this guy named Wilber out to make these imperfections disappear. Wilber actually mixed varied stains on a pallet and after getting the exact color right made the mark or nail head disappear. I would gladly be a reference for the Costa Mesa Specialized Surfaces crew. read more

Specialized surfaces damaged my property and didn't finish the job. They promised to fix the damage and did not show to fix and finish the project. The owner is now threatening to place a lein on the property. Beware of this contractor. read more

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