Very friendly, very helpful honest bunch of guys. I was looking to purchase some silver rounds and…read morethey had several choices. Looks like they buy back coins and weapons. I'm not familiar with, but they seem to be fair with their buybacks

Good people, honest and fair. Took in scrap gold and they…read morewent the extra mile and gave me a good deal for something I was told from another pawn shop in town it wasn't worth anything.

I stopped by with a family ring we needed resized, they did a great job adjusting it to a smaller…read moresize and it came back just beautiful. My son was very happy when we gave it to him. Pricing was reasonable and work was done with the allotted time frame.

Customer service is friendly and they do beautiful work, beautiful displays and lots of nice…read morecollections of jewelry! Will go back when I need jewelry repairs or purchasing of new jewelry!

So I had a ring made at Sid Stevens and was given a ring from Sid Stevens. Love them both. Both…read moreare platinum with solid shanks. Since then I have lost some weight and need the rings sized down a hair. Unfortunately, when I called to ask how long and how much, I was told by the end of the week but that they couldn't tell me how much. I have to bring the rings in to get an exact price. When I asked for a ballpark, the woman refused. I asked if it would be $700 to size one ring and she said she couldn't tell me without seeing it. I'm sorry, but really? All I wanted was a ballpark. So now I can drive over there to find out what the cost is or I can just give up on Sid Stevens and go to one of the stores that was wiling to give a ballpark. Guess which one I am going to pick? Before you wonder why I didn't call the store and ask for Sid, I have found that the gatekeeper won't let you talk to him. So...I can't speak to the manager, I can only speak to someone who can't help me. ugh.

I had several jewelry pieces that needed cleaned, sized and/or repaired. They did a few of them…read morewhile I discussed some design ideas. Sid was very helpful and very candid about my questions. Top notch place!!!

We have all seen a Kays at every mall we have been to. It is more your standard Jewelry store…read more However I have come to love this place. After having purchased several very expensive pieces, like my wife's 15th anniversary ring, (I went cheap on the engagement and wedding ring) I went all out on this one. Well to this point, becuase of the style of ring, we have lost a couple of stones so far. No issue here, as I have purchased the lifetime warranty on this piece. Because of this, I take the ring in, and new stone is inserted, or cut in one case with an equal or greater diamond than what was in there in the first place. Therefore, the wife is very diligent about getting here inspections done and the free cleaning of her jewelry. We have had a bracelet fixed several times and new posts replaced as the old ones were lost. All of which has been done free of charge.

Very poor customer service and poor quality. I purchased a ring there nearly two years ago and have…read morealready had to replace gemstones three times! This last time I went to get it replaced they said my warranty wasn't valid because I missed my inspection by a month. The manager wouldn't offer any help on the issue and so I paid for the replacement. Overall not recommending this store or going back there myself because of the poor quality of their rings and awful customer service.

My boyfriend was referred to Harry Ritchies by our friend Misha last summer. Since then, my…read moreboyfriend has bought 2 different rings for me at this location & they are both beautiful. The customer service is always amazing. They have great in house financing & we will be coming back for the rest of our jewerly purchases.

7/3/19 Albany Harry Richies; this is the 2nd time (in a row) I have dropped my wedding set off for…read morecleaning/repair/sizing and again they are failing! Dropped off June 23, 2019, got a call today 7/3/19 "your ring is ready for pick up." (I called 7/2 to see if it was back and was told No). I headed over to pick-up and the sales associate got it out, I tried it on and noticed it was in the same condition as when I dropped it off. My wedding set sat in the store drawer for a week n half and never was sent out. This is the worst customer service and really makes me question the folks that work there (not very bright). My set retail price is almost $20,000 plus $1,200 in policies and this is the service Harry Richies provides. I know it use to have a high quality of customer care but has gone done the drain. We will never buy from HR and Kay's has had our business since 2016!

OMG! My wife loved this place! The owner is super sweet. Shop Here!…read more Brandy is an awesome person!

Such an amazing selection! Wonderful, helpful owners. They were so kind it helping me find exactly…read morewhat I was looking for. They will even make recommendations if you are looking for something they do not carry. High end, unique, and quality items.

They perfectly resized my ring. Very professional and and friendly. As for the custom jewelry…read moreselection there are so many wonderful items to choose from. I will definitely be back to add to my jewelry collection

My custom engagement ring is beautiful! Richard really put in the effort and I could tell he's…read morepassionate about his job. Highly recommend this place.

James at the self checkout was such a ray of sunshine, he was helpful and funny, that man deserves…read morea raise, he's working hard to make everyone's day better. Also if you want a man don't know if he's single, but definitely a handsome man.

The store was a huge disappointment yesterday 7-10-2026! We approached the west entrance to the…read moregrocery department and were literally accosted by a very aggressive man who wouldn't take no for an answer easily. He was soliciting funds for Teen Challenge a Christian based organization. Upon returning home I tried hard to relay my feelings about the experience and they literally wouldn't listen and in repeated tries they hung up on me. That's enough for me, Fred Meyer can absolutely ROT IN HELL. I've spent my last damn dime with this third rate retailer.