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Spear Eugene MD

5.0 (1 review)

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17 days ago

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Oregon Heart Center

Oregon Heart Center

2.8(14 reviews)
20.8 mi
Established in 2010
Free estimates

Had a great experience from beginning to end. They put in my mom's pacemaker and were very…read moreprofessional and caring throughout the entire process. They were also easy to reach after the procedure and quick to answer questions. Dr. Krishnamurthy and his team including Jamie, Dayton, Long, Sandy, Amanda, Mariam, and Ciara are all fantastic. Long really was extra sensitive to my mom's needs during the procedure and I really appreciated it. Also, Beth is great to work with regarding monitoring the device. It's comforting knowing my mom is in such great hands.

Five Stars for the actual care my dying mother received before she went on hospice. Dr. Lai was…read morekind and deeply dedicated to my mother's care and managing her CHF for the past few years. But beware, you have to get through the hostile, insulting receptionists to get anything. They recently switched to a different MyChart instance, but didn't tell us. They just cancelled the appointment in the old MyChart. When I called to ask what happened, I was told my mother was a "no show" and they would have set her up in the new instance if she had come in. I asked, "How would we have known to show up to an appointment you had cancelled?" The receptionist caught a huge attitude with me. She said, "I don't know what to tell you" and "What do you expect me to do about it?" I said this is literally your job. I told her some compassion and understanding would have gone a long way, and she said "I'm sitting here listening to you aren't I?" She never once asked if my mom required an urgent appointment (she did) and offered me an appointment 6 weeks out. I'm sure she thought she was really clever sticking it to an 82-year-old woman with advanced congestive heart failure. May your mother suffer a similar fate, Natalie. I filed a complaint and someone competent called me back and got my mom in the following Monday. We arrived and the receptionist working was so consumed telling another receptionist about her Jerry-Springer-show-worthy family and relationship drama, she completely forgot we were sitting there. Again, the actual care is good, fine, great. But they're really scraping the bottom of the Salem trailer parks for staff.

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Oregon Heart Center
Oregon Heart Center - Oregon Heart Center's new Hawthorne location.

Oregon Heart Center's new Hawthorne location.

Oregon Heart Center

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Spear Eugene MD - cardiology - Updated May 2026

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