The best vet in the world. Such kindhearted people who truly care for our pets. Both the…read morereceptionists are amazing and I love talking to them. They help us out In every way, and I couldn't dream of a better place. I do not think they are taking new clients but if you ever have an opportunity to go there, you will not regret it.

I couldn't find a better vet! Our cat had to get his leg amputated and not only were they extremely…read morehelpful to make us more at ease with the whole process, but they were significantly less money. The first place quoted over $4k and they were less than half that amount. The entire staff is wonderful. I'm so happy we came here.

I thought this vet was great. Dr. Ryer was very gentle with my cat, but that doesn't excuse the…read morefact that when I brought in my cat for loss of appetite, they only gave her a B-12 shot and dismissed the need for a CBC (complete blood count). It turns out that my fur baby, my other half, had GI and renal lymphoma. About a month after visiting SPH for my cat's lack of appetite, I took her to an animal hospital in my hometown, and they IMMEDIATELY told me that it was most likely cancer, just by feeling her GI tract. Two and a half months later, I had to put down my fur baby after trying chemo. Maybe she still would have passed away if they diagnosed her earlier, but I think she would have had a greater chance of successful treatment. I will NEVER take another pet SPH. Oh, and they ignored me and didn't fax my cat's records to Embrace Pet Insurance, which I needed because they couldn't reimburse me for her $15K of chemo. Thankfully, the other vet sent them all her records, so I ended up getting reimbursed. Thanks for nothing, SPH.

If you want availability when you least expect it, don't count on this office. Because life happens…read moreand this office does not have the compassion or time to accommodate you, even for being a long-term customer. Recently, my dog was not feeling well. Lethargic, not eating and not relieving herself. I called the office on Saturday 9/8/18, where the office hours started at 8am. Long story short they were unable to receive incoming calls (really?) and the answering machine prompted you to leave a message and that you will be contacted. Nope, not one call have I received since that date. We needed to bring my dog in to the vet ASAP, and we went to Vestal Animal Hospital (emergency services), there they were able to take an X-ray. We left there with antibiotics medication in hopes that my dog would get better. This wasn't the case; by Thursday we needed to get her seen again. We tried calling Southside Pet Hospital (her DR!) and they said they were double booked.... Sorry. We had been going here for 12 years with my dog and all we could get was that sorry response. We did not receive any apathy for our dog, nor a follow-up call to see how our dog was doing. Needless to say we were able to get in the Vestal Animal Hospital where they did blood work on our dog. The next step resulted in further testing of our dog due to the results and a ultrasound was recommended. We then traveled to Colonial Vet Hospital in Ithaca where they performed the ultrasound. Sad news is that my dog has cancer (lymphoma), most likely. Eventually my dog was seen by Dr. Ryer where he prescribed prednisolone and appetite increase pills. We called about a week later to let them know that she was still having issues defecating. They said try Cornell as they can't do anything for her! No calls after to see how she was doing. She has recently crossed over to the Rainbow Bridge where she is free from pain. Southside Pet Hospital's lack of compassion and unprofessional- ism about returning calls and caring for their patients is disappointing. Now that I look back on the yearly meetings with the DR, he never did recommend any certain tests for senior dogs (my dog is 12). I just feel like maybe if he was a little more pro-active my dog may not be in this position right now. I WOULD NOT recommend this DR or office for the care of your pet long term. You should never have to be turned away from your own DR's office! Update: As of today this office has not called to check on the health of my dog, knowing her prognosis. My Mocha passed away a little over 3 weeks

I adopted my dog from the humane society. It's been at least two years since. She is the most…read morefabulous well mannered fine temperament family members. The humane society staff aide in our pairing and socializing her with me and our first rescue. It was a great way to introduce her to our pak. I am grateful to their assistance to ensure she paired well with myself my son and our dog. Kept up the great work in helping pet and ppl pairing for developing life family bonds. Truly Jessica

We have adopted 2 kittens and now a dog through Broome County Humane Society. Our dog flew over…read moreseveral hundred miles to come to the shelter from another shelter. He was stuck in Florida. And now he's a very BIG part of our family. He's spunky lovable and has a cute bark. So if anyone is looking to adopt go to them. You won't be disappointed

Friendly and knowledgeable staff. Recently dropped off our 2 dogs so we could take a family trip…read more They took great care of the pups and also gave us 2 trial days of daycare to get the dogs used to them. The only downside is they smell bad when I pick them up due to all the dogs playing with them and stepping in stool or urine. Other than that I highly recommend Dog Dayz Inn!!

We were looking for a daycare for our dog last year, so we took a tour of the facility. It was…read morehorrible between the smell and the noise and having a very small outside space, plus it was filthy. Please please, please, do a tour before you drop your fur baby off. We found a much better place then that for the same price point.

Amie took the time to fine out what I wanted and gave options. 15 minutes before end of service,…read moreshe contacted me so there would be no wait time when for my canine and he wouldn't have to wait for me. Both my dog and I were so happy with the whole experience. Give her a try, you won't be disappointed.

I am so excited Katie opened her own salon! I have recommended her to friends since she worked for…read morea chain groomer. She takes such good care of each one of her customers, from the full works spa day to the regular nail trims I take my little beast in for. Even though it's located in the same building as her vet's office, my dog runs in the door when she is going to see Katie. After the service, clients can opt to have a photo taken on a fun backdrop- with props if they're the kind of dog to put up with props. There's a new background each month. All that, and her prices are some of the best in the area. Way less than the chains. Her salon is clean and well-maintained and she always has treats available for pups to go. This is one of my favorite women-owned local businesses to support.

Katie is the best Groomer you'll find in Upstate NY, easily. Every time I pick up my dog, he comes…read moreout with a perfect haircut, a hand trimmed scarf on his neck, and a treat in his mouth! Katie works tirelessly, 1 pup at a time, making sure every detail of his haircut is perfect right down to his tiny toenails. There aren't a lot of people I trust leaving my dog with, but Katie treats every client like it's her own dog and if I have to leave my pup, I'd want it to be with Katie. I don't recommend anyone but Vanity Fur, NY.

Bonnie is an amazing groomer. We have taken our pup to her for several years now and never have we…read morebeen disappointed. Actually we can't even say her name "Bonnie" in our house without him going crazy. He loves going to see her and every time he comes back smelling great and with a fantastic cut. Thank you Bonnie for such a wonderful business you have and the love of dogs.

HONEST, TRUSTWORTHY, CARING AND PROFESSIONAL IN A SAFE DOG FRIENDLY ENVIRONMENT…read more I can't imagine anyone would have a bad experience with Carolyn. She cared for our miniature poodle like he was her own. I never had to worry about him! He absolutely loved her, her dogs and her home. She has a huge fenced in yard and ensures the dogs get daily exercise. She screens the other dogs to ensure a safe environment and yes she will turn people away for the sake of the peace and tranquility of the other dog Residents/customers. We employed her services on a regular basis over a 3 year period and not one time was she unprofessional! An amazing alternative to a traditional kennel . She is extremely knowledgeable when it comes to dogs- and helped us with training. I see some bad reviews - all I can say is there has to be more to the story. Fixing dogs is a two way street- You get what you put into it on the home front. Sadly we moved out of state and miss her. We do highly recommend her!

I liked their services. I used them until I found a small dog specialist. They are great for larger…read moredogs. I just needed more activities for my small dog to do. I needed more special attention for having such a small breed. For a larger dog I would recommend them. For a smaller dog I would go to the Doggie Daycare in Johnson City. They were really nice to me at the dog expert however and I appreciate everything done.