Excellent service and great price for our husky! He looks and feels great! Will be back again.read more

Amazing experience! Laura treated my dog with so much care and patience. She came out looking…read morefresh, smelling great, and super happy. I'll definitely be coming back! Highly recommend!

The staff were very kind and did an excellent job grooming my dog. They listen to what you want and…read moreyou can tell they really care for the animals. I would highly recommend this place.

They do beautiful work!! We love going here! They listen to what you need and work with you!!read more

We had been bringing our little Herb to a different groomer for years when they unfortunately ended…read moreup going out of business. We were desperately searching for a new groomer when some friends recommended Fancy Paws to us. We are admittedly pretty picky/high-maintenance when it comes to our fur baby so we cautiously brought him in to "try them out." Right when we walked through the door any concerns we had were eased. The groomers were professional, and the place just had a fun and friendly atmosphere. Our Herbie can be a handful at times. He has trust issues and is very selective who can touch/pet/handle him. This has never been an issue here. He doesn't come home stressed out at all, and he always looks fantastic! We have now been bringing Herb here for months and I still cannot say enough about this place. I'm so thankful they were recommended to us, and I absolutely 100% recommend them to anyone I know!

I brought my dog in for the first time, let me say the Fancy Paws team did an outstanding job with…read moreMisty, she sure enjoyed herself, and she was very tired when she got home! But most of all she really looked great and was exactly how I wanted her to look! Thank you for taking great care of her!! We will be back!!

If I could give zero stars, I would! This was, without question, the worst customer service…read moreexperience I have ever had with a pet grooming business. We had a scheduled appointment at 1:30PM and dropped our dog off on time (a few minutes prior to our appt time). Seven minutes later, we received a call informing us that he was matted. We understood that some matting was present but requested that they keep his fur as long as possible and brush out whatever they could. Hours went by with no updates. At approximately 4:20PM, after hearing absolutely nothing for over three hours, we called to check on our dog. We were told he wasn't ready because there were still several dogs ahead of him. That immediately raised concerns because we had an appointment, not a walk-in. When we questioned why our dog had apparently been sitting there all afternoon, the story changed. We were then told they had already been working on him and that brushing out the matting alone had taken an hour and a half. They mentioned that they will contact us within 20 mins of them being done with the groom. That call/text never came. By 6:00PM, after 4.5 HOURS, we still had no update, so I drove to the salon myself since they close at 6PM. We were told he still wasn't done and only needed "a few touch-ups." At the time he was not in the front but in the kennel in the backroom. When I asked how much longer it would take, the groomer claimed she didn't know and then had the audacity to tell us that we were wasting her time by asking questions about our own dog and when we can expect everything to be done. At that point, the groomer said the service is now done and she will no longer be completing the service. When she brought him out, we were shocked. He had been shaved down to the skin. So let me get this straight...we were told they spent an hour and a half brushing out his coat to preserve as much fur as possible, yet after keeping him there for nearly five hours, they shaved him completely bare anyway. Either we were given misleading information, or they wasted an enormous amount of time accomplishing absolutely nothing. The grooming result was disappointing, but the customer service was far worse. We received contradictory explanations, no communication, no accountability, and open hostility when we simply asked reasonable questions. The final insult came when she I said this has not been a good experience and that we'll most likely not be coming back. Her response? "Good. That's what we were hoping for." Imagine saying that to a paying customer who had just spent almost five hours waiting for their pet. We still paid for the full service plus tip; despite the experience. Looking back, that feels like rewarding incompetence and disrespect. If you value your time, your money, your pet, and being treated with even the most basic level of professionalism, I strongly recommend finding another groomer. There are plenty of businesses that actually respect their customers. This is clearly not one of them.

This place is amazing!! Been going here for a while now and they never disappoint! The atmosphere…read moreis so warm and inviting and Layla just loves to go hang out with her friends, fur and human alike. The wok thy do is top notch and Layla always comes home happy and excited to sport her fresh cut. We love supporting small businesses whenever we can because we love our neighbors

On yelp, it says they do mobile pet grooming. Which they have contacted us and they said they do…read morenot do pet grooming.

Cooper freshly groomed. Cooper and I cannot thank you enough for your fantastic pampering and…read moregrooming service. You are so professional and Cooper really enjoyed his spa day.

Very nice place to take your dog for grooming and they have all the extras too!…read more It was my first time there and the staff was very nice, marcie did a wonderful job on my highly strung West Highland Terrier! My new place

Love going here I always can get in right away. I'm greeted at the door with a friendly smile and…read morethey are so sweet to my dog plus, it is very reasonable, and are gentle with your pets. Would totally recommend.

We have been boarding out 2 dogs, Izzy and Mick here for about 9 years when we are on vacation or…read morewhen daycare is needed from time to time. Our two 35 - 40 lb., dogs get very excited when we arrive and always are very happy when we pick them up (not to mention exhausted when we get home). We can watch them in the play yard on camara while we are on vacation; bonus! I had my shiba-poodle mix groomed here once as he needed a haircut and they did a fantastic job.

My dog loves to go there. she is always tired when we get home Great friendly staff! dogs play all…read moreday and get treats

friendly knowledgeable dog lovers work here. the dog wash makes washing the dog easy. local owner.read more

The staff here are always outstanding and so kind. If you have never done self service wash they…read moreare very helpful to get you started and educated to recommend what your pet may need. In our case our pup has been having some itch/sensitive skin and they helped us choose the right shampoo to give him some relief. I think the cost was about $16. Ok to just walk in. It is a fun experience to try, but if you have pain in your lower back this may not be the activity for you and I recommend just paying more to have them do a full service for you.

Heather's warm & welcoming personality put me at ease when leaving our little pup. She did a…read morefabulous job, cutting exactly how I'd wanted from a pic of a previous groom.

I have a long hair cat that had very badly matting on his hind end. Vicki got him so beautifully…read morecleaned up. My cat is so happy and Vicki was incredibly helpful and gentle with my cat. I have never used a service like this before and she was really great. I will bring my cat back to Vicki hands down. Highly recommend Petspa!!! Thank you so much Vicki!

We have had Sue- we call her "dark haired Sue" groom our two dogs for several years now. She is a…read morecaring and gentle person. Our dogs are always expertly groomed. We are happy with the service start to finish. The facility could use an update, but that is just superficial. What matters is the groomer.

Not sure how they stay in business if they don't answer their phone or return calls when messages…read moreare left.